The staff were friendly and welcoming, very helpful when we checked in and out and very accommodating to the children in our family. There were lots of lovely small touches like the water bottles and tea/ coffees in the reception area. We had a family room which was a lovely big size, especially for Paris, and the bathroom was clean and very comfortable to use. The beds were comfortable and clean and we all slept well. There are plenty of bakeries and shops close by for food and snacks, and its only a fifteen minute walk to Montmartre and the Sacre Coeur etc. With the Chateau Rouge metro stop five mins from the hotel and the Gard du Nord only two stops away from Chateau Rouge it was a great base to explore Paris from as a family.