Does Mercure Carlton Rioja offer free cancellation for a full refund?

Yes, Mercure Carlton Rioja does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Mercure Carlton Rioja?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Mercure Carlton Rioja?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What's the area around Mercure Carlton Rioja like?

Mercure Carlton Rioja is a short 4-minute walk from Calle del Laurel and 6 minutes' walk from Concatedral Santa Maria de La Redonda.

Mercure Carlton Rioja, Logroño: Hotel Reviews, Rooms & Prices

8/10 Very good

Oct 2, 2025

Fantastic location. Just on the edge of the old town.

alan, 7-night trip

8/10 Very good

Jul 5, 2025

We enjoyed our stay. It was a bit loud but the hotel is on a busy city street. The staff were excellent. We would stay there again.

Debra, 2-night trip

10/10 Exceptional

Jul 14, 2025

The staff was friendly and knowledgeable about where we could go to enjoy the nightlife. They also provided a map and advice about where we could go to enjoy dinner like the locals do.

Andres, 1-night trip

10/10 Exceptional

Nov 6, 2024

Central location near old town. The room was spacious and bright, the bathroom very roomy. Breakfast buffet also good.

Ileana, 2-night trip

6/10 Good

Jul 15, 2024

Very good location but hotel is very basic no frills.

Lisa Michelle, 2-night trip

10/10 Exceptional

Dec 12, 2022

The hotel was really nice, big and clean room, confortable bed. The location is very convenient and staff very friendly.

Juan C, 1-night trip

10/10 Exceptional

Apr 11, 2023

Good location, clean and confy

Francisco, 1-night trip

6/10 Good

May 24, 2025

Rooms were clean and a good size, but lacked electric sockets. Room safe in wardrobe. Reception friendly and helpful. Rooms have a complete lack of sound proofing. All street noise and internal noise is loud. Do not stay here if you require quiteness to sleep! Parking (if available) €20/ night.

Anthony, 1-night trip

10/10 Exceptional

Jul 19, 2023

Great option! Great service! Spotless rooms!

Jedisan, 2-night trip

8/10 Very good

Sep 4, 2023

Room is clean but hard to find the parking area

Dolores, 3-night trip

10/10 Exceptional

Oct 1, 2022

Genial

Manuel, 1-night trip

8/10 Very good

Sep 6, 2024

Everything was fine. However, only one electric outlet in the room is substandard and needs to be addressed!

Andreas, 1-night trip

10/10 Exceptional

Apr 12, 2023

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CARME JORDA I, 1-night trip

6/10 Good

Apr 16, 2025

Disappointing - over-hot room to sleep comfortably

We were travellin from the snow to catch a ferry. The hotel advertised air-conditioning but the only available option was heeat - for an already over-heated room. When I checked with reception they said management had made a decision not to offer cooling air-con at that time of the year. They agreed the description was inaccurate. They offered no solution, although said the hotel was very full and other rooms would be warmer . In the end we had to stay in the room (rather than go out for the evening - the whole point of paying a premium to stay somewhere worthwhile) with the room door and window open to reduce the temperature. Therefore cannot talk about location and proximity to attractions! Nightmare trying to get in in a car, on third trip past front door went past and onto a 6 minute diversion to find the front again, they have to know you're coming and require a parking space - cost €20 - to tell you to pull across a busy pavement to enter a door labelled hotel garage (in Spanish) but not which hotel. Breakfast was good albeit in Spanish fashion the hot food was just about tepid! Room facilities as you would expect. Shower button needed a few attempts to work but then very satisfactory

Anthony, 1-night trip

8/10 Very good

Sep 29, 2025

Maj Benum, 3-night trip

8/10 Very good

Sep 5, 2025

Manuel Angel, 3-night trip

6/10 Good

Sep 1, 2025

Nelson, 1-night trip

8/10 Very good

Aug 30, 2025

Hotel muy céntrico. La habitación junior suite es estupenda para 4 adultos. El baño es muy grande y el personal de recepción es muy amable y educado. El desayuno esta bien. Nos gustó mucho la estancia.

Cristina, 1-night trip

10/10 Exceptional

Jul 25, 2025

César Feliciano, 1-night trip

10/10 Exceptional

Jun 20, 2025

Muy bien muy amables muy limpio y comodo

Sergio, 2-night trip

8/10 Very good

Jun 6, 2025

Ótima

ROBERTA, 2-night trip

10/10 Exceptional

Apr 28, 2025

leonildo, 4-night trip

10/10 Exceptional

Apr 21, 2025

Guillermo, 2-night trip

6/10 Good

Apr 15, 2025

Francisco, 1-night trip

10/10 Exceptional

Apr 8, 2025

Estibaliz, 1-night trip

Mercure Carlton Rioja

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