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The Ritz-Carlton, Charlotte

5.0 star property
Luxury hotel with spa, near Queen City Quarter

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Charlotte

Exterior
1 bedroom, Frette Italian sheets, premium bedding, down comforters
Breakfast, lunch, dinner served; American cuisine
Property grounds
Sauna, hot tub, body treatments, body wraps, body scrubs, detox wraps
In the heart of Queen City Quarter, The Ritz-Carlton, Charlotte is a haven of luxury. Enjoy fine dining at BLT Steak, relax with a coffee in the garden or indulge in rejuvenating spa treatments like massages and detox wraps. With an indoor pool and fireplace lobby lounge area to cozy up by.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Connecting rooms available
  • Spa
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
$599 nightly
The total price is $690
Oct 27 - Oct 28
Total with taxes and fees

Why we love this property

Spa and wellness heaven
The spa provides daily facials and massages in private rooms. Hot tub, sauna, and 24-hour gym enhance the rooftop garden retreat.
Rooftop urban oasis
This luxury hotel in the city center boasts a rooftop garden. The perfect elevated escape from the urban hustle and bustle below.
Diverse dining options
American cuisine delights at the restaurant, while four bars create vibrant social scenes. The cafe offers full breakfast with vegan and vegetarian choices.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Pillowtop bed
Down duvet
Frette Italian linens
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Garden View

42-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Separate bedroom
  • 1086 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Garden View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Separate bedroom
  • 1086 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Pillowtop bed
Down duvet
Frette Italian linens
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Pillowtop bed
Down duvet
Frette Italian linens
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Pillowtop bed
Down duvet
Frette Italian linens
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Pillowtop bed
Down duvet
Frette Italian linens
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom, Non Smoking, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Pillowtop bed
Down duvet
Frette Italian linens
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Pillowtop bed
Down duvet
Frette Italian linens
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Pillowtop bed
Down duvet
Frette Italian linens
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Separate bedroom
Pillowtop bed
  • 882 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, City View

42-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Separate bedroom
Pillowtop bed
  • 1086 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Premium bedding
Pillowtop bed
Down duvet
  • 506 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Map
201 East Trade Street, Charlotte, NC, 28202

What's nearby

  • Queen City Quarter - 1 min walk - 0.0 km
  • Spectrum Center - 2 min walk - 0.2 km
  • Charlotte Convention Center - 7 min walk - 0.7 km
  • NASCAR Hall of Fame - 9 min walk - 0.8 km
  • Bank of America Stadium - 11 min walk - 1.0 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive
  • Concord, NC (USA-Concord Regional) - 20 min drive
  • Charlotte Station - 5 min drive
  • Gastonia Station - 26 min drive
  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Transportation Center Station - 3 min walk
  • CTC - Arena Tram Stop - 4 min walk

Restaurants

  • ‪RedEye Diner - ‬1 min walk
  • ‪Caribou Coffee - ‬1 min walk
  • ‪Halal Food Cart - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬2 min walk
  • ‪Mortimer's Cafe and Pub - ‬1 min walk

About this property

The Ritz-Carlton, Charlotte

The Ritz-Carlton, Charlotte offers a great location, putting you within just a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. Guests can visit the spa to indulge in massages, body wraps, or facials, and American cuisine is served at BLT Steak, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 4 bars/lounges, an indoor pool, and a poolside bar. The property is just a short walk to public transportation: Tryon Street Tram Stop is 2 minutes and Charlotte Transportation Center Station is 3 minutes.

At a glance

DONE

Hotel size

    • 146 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Express check-out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 40 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • 4 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Golfing nearby
  • Rafting nearby

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

The Ritz-Carlton Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Dining

BLT Steak - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
K Lounge - This lobby lounge serves light fare only. Open daily.
The Punch Room - This bar serves light fare only. Open select days.
Bar Cocoa - This café serves breakfast and light fare. Open daily.
Hidden Wine - Onsite wine bar. Open select days.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 28 to 100 per person

Renovations and closures

The property will be renovating from March 4 2025 to October 15 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Parking

  • Valet parking costs USD 40 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Charlotte Ritz-Carlton
Ritz-Carlton Charlotte
Ritz-Carlton Hotel Charlotte
Ritz-Carlton Charlotte Hotel
The Ritz-Carlton, Charlotte Hotel Charlotte
The Ritz Carlton Charlotte
The Ritz-carlton
Charlotte Hotel Charlotte
The Ritz-Carlton, Charlotte Hotel
The Ritz-Carlton, Charlotte Charlotte
The Ritz-Carlton, Charlotte Hotel Charlotte

Frequently asked questions

Does The Ritz-Carlton, Charlotte offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Charlotte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Charlotte?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Charlotte?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Ritz-Carlton, Charlotte?

Yes. Valet parking costs USD 40 per day. Electric vehicle charging is available.

What are the check-in and check-out times at The Ritz-Carlton, Charlotte?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.

What is there to do at The Ritz-Carlton, Charlotte and nearby?

Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Charlotte also has 4 bars and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near The Ritz-Carlton, Charlotte?

Yes, BLT Steak offers American cuisine.

What's the area around The Ritz-Carlton, Charlotte like?

The Ritz-Carlton, Charlotte is in Uptown Charlotte, a short 2-minute walk from Tryon Street Tram Stop and 3 minutes' walk from Spectrum Center.

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The Ritz-Carlton, Charlotte Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Room service

Reviews

10/10 Exceptional

My hotel stay

It was very nice and clean. The staff was very friendly.
Clarrissa, 1-night trip

10/10 Exceptional

Excellent location. Friendly staff.
Sloane, 3-night trip

10/10 Exceptional

Staff was very hospitable and several amenities available for guest.
Eric, 1-night trip

8/10 Very good

Property was clean and staff were awesome!!!
Zach, 1-night trip

10/10 Exceptional

Great stay! From the dining options to the amazing staff. The attention to detail was top notch.
Edward, 2-night trip

10/10 Exceptional

Amazing stay! 10/10 highly recommend Charlotte Ritz Carlton!
Robert, 2-night trip

10/10 Exceptional

Very warm and attentive staff.
Dan, 2-night trip

6/10 Good

Property located in Downtown…Beautiful room. However, there is always room for a better service including the welcome amenities
Juan, 1-night trip

10/10 Exceptional

Absolutely loved our stay! Room service was amazing. The new spa was incredible. 10/10
Rachel, 1-night trip

8/10 Very good

Friendly and responsive staff. Management does work to make some shortcomings whole.
Joseph, 2-night trip

10/10 Exceptional

Perfect
Margaret, 2-night trip

10/10 Exceptional

Absolutely perfect.
Matthew, 1-night trip

10/10 Exceptional

Our room wasn’t available at 4:00 PM But they made it right by buying us food & drinks.
Scott, 1-night trip

10/10 Exceptional

Wonderful! The MOST COMFY BEDS EVER!!! Paid for 5 hours of blissful sleep right before my 7am flight. WORTH IT!
Caroline, 1-night trip

10/10 Exceptional

Overall ok stay. Staff at front desk and valet friendly. Spa Staff not as friendly and seemed bothered to show me around the Spa. Bar food was good, but slow service. Loud outside our room
Ashley, 1-night trip

10/10 Exceptional

In room dining was cold by the time food arrived
ROBERT, 2-night trip

10/10 Exceptional

I stayed here with my fiance for our engament celebration and I have no words to describe how amazing everyone at the Ritz was, their kindness, efficiency, excellent service is the best one we've ever had. The went above and beyond in every single detail and I cant be more thankful. There was no waiting time for the Valet and everything was timely. Thank you!!! You helpe us made this event unforgettable!
Helberth, 1-night trip

6/10 Good

no ammenities

no ammenities, pool closed no gym
martha, 2-night trip

2/10 Poor

This was my first time staying at the Ritz and will be my last. I was really disappointed in this stay. I stayed for 2 nights for work and wanted to treat myself to a luxury experience. Firstly, I was placed in a room I didn’t book. The room was fine but it was really dated. The remotes to the TVs are not responsive. The phone didn’t work. There was some sound coming from the vent and I didn’t get any sleep. One of my room service orders was completely wrong. I just expected better. The Ivys down the street is so much better
Avelyn, 2-night trip

10/10 Exceptional

Worth every penny!

Lamounte, 1-night trip

10/10 Exceptional

Annemarie, 1-night trip

10/10 Exceptional

Mariana, 2-night trip

10/10 Exceptional

Brandon, 1-night trip

6/10 Good

Elizabeth, 1-night trip

10/10 Exceptional

All I can say is if you’ve never had the experience at the Ritz Carlton? You need to have one! Yes, I tipped everybody at least 10 bucks for everything they did for me, but you know what? They treated my lady like royalty and they treated me the same way. I have never felt more important for being just an average guy in my life. This was a celebration of my girlfriend‘s divorce after three years, and yes, we definitely bougie it up! The staff made the room all romantic for me while we were out to dinner and surprised her as she walked through the door. Pretty much you ask them to do anything and will bend over backwards to make sure that they get it done.
Lawrence, 2-night trip