The front desk staff are super friendly and as accommodating as they can be. The room I booked had robes listed as an extra. No robes. Hotel doesn’t have them. Really not a big deal. Prior to heading out noticed the comforter had a stain. Pulled back and the bed was dirty. Front desk changed rooms. It happens. New room in hand and bed checked headed out. Came back and thought why not visit the hot tub/ whirlpool and relax. Follow the signs. It doesn’t exist. Oh well at least the breakfast buffet they advertise on site and on the walls was something to look forward to. Went to bed and turned the air on. Room was warm due to being unseasonably warm. Woke up at 3 AM to realize the AC had no cool air. In fact…hot. Closed. Order a la carte. Stale croissant and hot chocolate. Barista used Swiss Miss. Same packet as the coffee area. Hotel is way to pricey for Macon area not to maintain or even approach the standards Marriott is known for. When I mentioned all the things that were closed or supposed to come with the room, they said they should update the website. But the website sure knew I was gonna pay $10 to park in a completely empty abandoned looking parking lot… With security lol
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月14日
ROOMS NEED AN UPDATE
Hotel needs a serious updating carpet was pulling up in spaces. I have stayed there for 5 days twice year over the past three years and won’t go back the grout in the showers are dirty the walls are dinged the carpet is frayed. They charge way to
much for the current conditions.
Yo
Yo (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
The overall stay was good, room nice and clean bed comfortable, but the guy who checked me in wasnt to welcoming.
Kimberly
Kimberly (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Brittany
Brittany (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Russell
Russell (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月13日
Bad company to deal with ruined our vacation
We made reservations for 2 rooms. We got their and they said they were completely booked that hotel.com ahould not have allowed us to book. So we left made another reservation at another hotel and we get therr get unpacked and they tell us the exact same thing!!!! We have not been credited for these rooms. This is such bad business. I have been on the phone and been hung up on twice this morning. Tried to talk by chat with 0 help.
terra
terra (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月10日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Evelyn
Evelyn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月1日
kimberly
kimberly (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月24日
The staff were lovely and it was nice to find a restaurant on site. But the first room I was given had no running water. Second room was a mildew farm, ugh that bathroom was sketchy - even the hair conditioner bottle was covered in black crud
Juli
Juli (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月15日
Ac did not cool room
Bad area
Charges you $10 to park in lot! WITHOUT TELLING YOU! just charges your card! Where else would you park your car?
Bed sheets did not fit bed and came off as soon as you got into beds
tracee
tracee (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月14日
Angelica
Angelica (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月5日
All we wanted was a nice clean quiet stay and that’s what we got. When we venture to Macon, GA, this is the only place that we have stayed. Why mess with perfection???
Paulette
Paulette (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月24日
Nice hotel
GLORIA
GLORIA (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月16日
chantel
chantel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月4日
Cleanliness.
Debra
Debra (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月2日
It was a pleasant and enjoyable stay. I would stay there again.
Elaine
Elaine (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月21日
Annette
Annette (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月2日
Jessica
Jessica (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月1日
Praveen
Praveen (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月28日
paul
paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月25日
John
John (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月21日
Kimberly
Kimberly (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月18日
Overall it was a nice stay, but the area around the hotel was not the best, felt very unsafe, and the carts for luggage were broken. I would say it was nice overall, but did not meet my expectations that I’ve build with past Marriott stays experiences.