Top notch customer service!! I love that everything is included like the beach chairs and towels. Beautiful views and easy access to everything.
jennifer
jennifer (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 2 日
Let down
This was my first stay at Sole. Based on past reviews, I was expecting more.
Pros: cleanliness and overall condition of the property is great. I had the oceanfront suite so I had all amenities I needed for a 4 day family stay. Also proximity to the ocean and having an unobstructed full oceanfront view on a high floor was excellent. That’s where my pros end.
Cons: Front desk customer service is absolutely awful. I typically don’t leave negative reviews bc I suck it up, but the service here was so bad management ought to be aware if they want repeat customers and raving fans. FD staff never greet you with a smile, never say welcome you back when going in and out of the property, check in was grumpy and very unwelcoming.
Service at the Restaurant on site is ridiculously slow even when there aren’t that many tables booked.
Pool could some massive upgrades in terms of seats and ambiance.
If you’re here for a day or two, I would recommend this place but I would not recommend if you’re here for longer and looking for good service.
NIKITA
NIKITA (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Mariuska
Mariuska (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 27 日
Luciana
Luciana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Andre
Andre (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 26 日
Not the best experience.
The hotel is in a good location on the beach. The service qt the restaurant was really disappointing even though it did not have many people and i reserved a time. Waited on my table for 40 mins and food was served separately and just warm. Bedrooms are comfy but i never slept due to broken toilet constantly flushing. Also founch a roach in the bathroom. Also went down to grab a sun lounger at 6pm and staff was rude.
Steve
Steve (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
真實旅客
7 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 22 日
Stéphane
Stéphane (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 15 日
Solomon
Solomon (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 12 日
Marcus
Marcus (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Jose luis
Jose luis (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 5 日
Férias 2025
Hotel bom, mas com qualidade e atendimento bem inferior a outro hotel da rede em Fort Lauderdale. Equipe pouco atenciosa e sem preocupação em surpreender o hóspede.
Piscina pequena, bem diferente da foto, mas possui serviço de praia. Estacionamento bem caro.
Jose R L
Jose R L (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 3 日
Good not great
The hotel has a nice welcoming environment as soon as you enter. The bedroom suite had a beautiful full ocean view in the bedroom and living room. The patio was spacious. I would give the place 5 stars if it weren’t for cockroacheS in the kitchen. I was on the 22nd floor, which means there’s probably an infestation and aggressive pest control is needed. The hotel was good about quickly removing trash/room service trays from hallways. Solé, please invest in serious pest control services as guests pay luxury prices to stay in your suites.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Jen
Jen (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 25 日
Martine
Martine (15 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Perfect mini vacation. Got an upgraded room . Beach area is clean .
Anna
Anna (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
FRANCISCO
FRANCISCO (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Staff and hotel was great.
Jonathan
Jonathan (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
SILVIO
SILVIO (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 3 日
Perfect vacation but not a fancy hotel at all
Was perfect for our need.
Pool too small and busy.
Perfect attached beach.
Slow front desk.
Great view.
No table on porch.
We would go there again .