Casa Gitano

3.5 star property
Beachfront hotel with restaurant, near Tulum Beach

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Photo gallery for Casa Gitano

Private beach, white sand, beach bar
Private beach, white sand, beach bar
Restaurant
JUNGLE LOFT KING WITH TERRACE | 1 bedroom, premium bedding, down comforters, memory foam beds
OCEANFRONT VILLA WITH PRIVATE POOL | View from room
Escape to Casa Gitano, where the ocean breeze whispers through the garden and a private beach club beckons. Indulge in continental breakfast, relax by the outdoor pool or unwind with a massage at this tropical retreat that past guests rave about.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Air conditioning
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Free beach club on site
  • Beach bar
  • Spa services
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
$94 nightly
The total price is $116
Oct 27 - Oct 28
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

OCEANFRONT VILLA WITH PRIVATE POOL

10.0 out of 10
Exceptional
(1 review)

Highlights

Private pool
Air conditioning
Memory foam bed
Separate bedroom
Down duvet
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 689 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

OCEANFRONT SUITE WITH TERRACE

Highlights

Air conditioning
Memory foam bed
Separate bedroom
Down duvet
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 538 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

OCEANVIEW SUITE WITH TERRACE

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Memory foam bed
Separate bedroom
Down duvet
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 377 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

JUNGLE LOFT KING WITH TERRACE

Highlights

Air conditioning
Memory foam bed
Separate bedroom
Down duvet
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

JUNGLE LOFT DOUBLE KING

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Memory foam bed
Separate bedroom
Down duvet
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

JUNGLE SUITE WITH TERRACE

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Separate bedroom
Memory foam bed
Blackout drapes/curtains
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Tulum-Bocapaila KM 9.5, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 3 min drive - 3.2 km
  • Las Palmas Public Beach - 12 min drive - 10.6 km
  • Playa Paraiso - 14 min drive - 11.3 km
  • Tulum Mayan Ruins - 19 min drive - 15.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 74 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬2 min drive
  • ‪ARCA - ‬2 min drive
  • ‪Secrets Tulum Beach Club - ‬2 min drive
  • ‪La Zebra Restaurant - ‬2 min drive
  • ‪La Taqueria - ‬9 min walk

About this property

Casa Gitano

Casa Gitano puts you in a great location, within just a 10-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a beach bar, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:30 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 33 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar

Traveling with children

  • Children stay free (see details)

What to do

  • On a private beach
  • Free beach club

Services

  • Front desk (limited hours)
  • Concierge services
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Spa services
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Room amenities

Be entertained

  • Smart speaker

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 30 to 60 for adults, and USD 30 to 60 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Gitano Hotel
Casa Gitano tulum
Casa Gitano Hotel tulum

Frequently asked questions

Does Casa Gitano offer free cancellation for a full refund?

Yes, Casa Gitano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Gitano?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Casa Gitano?

Yes, there's free self parking.

What are the check-in and check-out times at Casa Gitano?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Casa Gitano and nearby?

Casa Gitano has a private beach and spa services, as well as a garden.

Are there restaurants at or near Casa Gitano?

Yes, there's an onsite restaurant.

What's the area around Casa Gitano like?

Casa Gitano is a short 1-minute walk from Tulum Beach and 6 minutes' walk from Sian Ka'an Biosphere Reserve.

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Reviews

Casa Gitano Reviews

8.4

Very Good

8.8

Cleanliness

7.6

Amenities

9.0

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • The beach was beautiful, clean, and well-maintained with staff raking out weeds daily. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel with direct beach access.
Patrick, 2-night trip

10/10 Exceptional

Great stay highly recommend
Payal, 5-night trip

10/10 Exceptional

Beautiful place, great service, beautiful beach area
Refilwe, 3-night trip

10/10 Exceptional

I’d recommend staying here to anyone. The staff is unbelievable
Larry, 4-night trip

10/10 Exceptional

The front desk was amazing and all the hotel stagf
Mariana, 3-night trip

8/10 Very good

Beautiful location and very nice staff.
Hamidreza, 3-night trip

8/10 Very good

Everything was great except the food and drinks were not up to par for the prices.
Steven, 5-night trip

6/10 Good

Our stay at Casa Gitano was only one night and it was far down the single road going into Tulum (about 30 mins). We enjoyed the beautiful beach view from our room. The room was smaller than we imagined at 500 sq ft but we had just enough space for two. The major issue was the water. We had no hot water the entire time. It got lukewarm at best. But overall we still enjoyed our stay.
Mikail, 1-night trip

8/10 Very good

Quiet, low key, away from the party scene of Tulum. One of the last resorts on the strip with access to quiet beaches.
Edward Andres, 5-night trip

4/10 Fair

Be aware of sargasso...

When in season, they should avise the upcoming clients about the sargasso invasions, because it makes impossible the use of the seashore. Also, pay attention to your bills, there's the tendency in the area to overcharge the visitors.
Eugenia, 7-night trip

10/10 Exceptional

Best beach club
Nicole, 1-night trip

4/10 Fair

There were no snacks in the bar and we think they tried to charge us. The food and drink were very overpriced! Not even complimentary coffee in the room. There was no one hardly staying there. I loved Coco Beach last time we stayed Great food and nice people. Don’t recommend staying here!
Kathryn, 1-night trip

10/10 Exceptional

Great place food and quiet. Clean beach
Dylan, 1-night trip

10/10 Exceptional

Casa Gitano has a great services and very clean room, staffs very friendly. I love the place .
Sarah, 4-night trip

2/10 Poor

RUN AWAY

The room was advertised on hotels.com at $178/night. We only stayed one night because it was not as advertised. The hotel then charged our AmEx card $4,071.00 for a one night stay! Needless to say, I am disputing the charge.
Pam, 7-night trip

10/10 Exceptional

Fantastic property. Quiet, secluded, great food/drinks. A/C worked amazingly.
David, 3-night trip

8/10 Very good

The staff were great! Alan & Armando really did do all they could to resolve issues. I could tell they cared and that’s all that matters to me! It’s a beautiful setting. All these places on the coast get battered by wind, so the ocean front buildings look beaten up (but it’s understandable) The beach has more seaweed than they could handle removing - which was a bummer. But we would definitely stay there again at a different time of year.
Andrew, 6-night trip

10/10 Exceptional

Excelente
OMAR, 3-night trip

10/10 Exceptional

This place was a dream! All the staff was friendly and super helpful!! We’ll be back!
Candis, 4-night trip

10/10 Exceptional

Pure perfection

Casa GITANO is the perfect getaway place for couples. Especially Monday thru Thursday. Very quiet and relaxing. The service was extra friendly and courteous and we always had everything we needed. Our room was just pure perfection- our bed was facing the sea with a small pool on the porch. Waking up with White gauzy curtains blowing in the breeze every morning was quite beautiful. The shower was inside but had an outdoorsy feel with great smelling soap and hair products. I would stay here again and highly recommend it to anyone. Also very short walk to nice restaurants and shopping! Great stay!!
Morning view
Afternoon from the porch
Restaurant on property
Tosha, 4-night trip

4/10 Fair

This felt like a hostel....Stay at Malca Instead

This hotel experience might have been one of the worst we have ever had - it felt like a youth hostel - the service is non existent both at the front desk (which isn't 24 hours) - and at the restaurant which takes FOREVER to bring drinks and food - the rooms are in terrible shape, everything is old, the hotel is entirely under construction - there is no security presence and the servers barely spoke English - when we complained, nothing was done and it seemed like they could care less - cough up the extra money and stay at Casa Malca
3-night trip

4/10 Fair

The place was nice but the people there take advantage with the exorbitant prices of food. Since there is not many places to eat they make sure to charge higher prices than California restaurants. They are nice and friendly but it doesn’t make up for the bad feeling of being taken advantage of. The taxis dominate the region no Uber is allowed so they also take advantage and since no other restaurants are near by it comes out to be a rip off. We should have just stayed at an all inclusive resort. Plus they don’t even try to clean up the seaweed like other places. They have a pool they share with another hotel that is 10 minutes away by taxi. The little personal pool we had was a nice idea but the water wasn’t clean. I liked the hammock on our property and the glass sliding door that I could see the ocean from our room. The roof was nicely designed so we could hear the waves all night that was fantastic. And there was air conditioning in the room which made our relaxation time comfortable. There was no phone in room to call front desk but they used WhatsApp to communicate which was convenient. We would return if it was all inclusive and if the taxis didn’t monopolize the transportation system. The housekeeping lady was nice.
Joyce, 2-night trip

10/10 Exceptional

Beach was very clean, they have staff rake out the weeds early in the morning, beautiful beach. Tacos are amazing. Saturday house music vibes are lit. Food and drinks are expensive but so is everything else in Tulum. I would stay again with incentives ;)
Karla, 3-night trip

2/10 Poor

This property is not ready to welcome guests.

With the exception of a handful of rooms that have been upgraded and offered to influencers, the rest of the property (and especially the "Jungle Suites" is in bad shape and not ready to welcome guests. We had to change rooms three times and each room was worst then the previous - broken locks, shoddy windows and stained windows, clogged showers and leaking sinks. The grounds are not well kept either.
5-night trip

6/10 Good

I have been to mexico many times and several properties. The hotel was overpriced for what it had to offer. The door to the room would not lock, air conditioner blew on your head all night. Shower had to run for 5 minutes to get hot water. The toilet had to be plunged per day to keep flowing. The restaurant food was just ok for the price and the service was not great. Irene at the restaurant was the best. She was tentative and friendly. I was not impressed with this hotel. I feel as if the IG posts have hyped it up.
karyn, 5-night trip