The stay was fine in room 5 but room 3 the toilet wasn't working. The windows don't lock either. Was a bit worrisome. Otherwise good place.
Adam
Adam (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 29 日
This was our first trip to Mexico. I booked this property thinking this is a 3 star property and located in a great location. However, when we arrived at night for check-in, we were so shocked to see that it is more like a "Motel" or "hostel" (forget 3 star), which is run by a third party property company. They have a single receptionist who leaves the property at 10pm. Most of the locals don't even know that such a property exists. At the entrance, it is quite dark and scary as there is a local beach access and you may find all kind of drunk people sitting near the entrance. There is no security near property if you have any security issue at night. There is a club at the bottom of the hotel and you could hear loud noises even at night till it closes. There was no water nor wifi in our room for one entire day. The receptionist kept saying that the issue has been fixed and we might have water soon but the issue remained unresolved. We had to vacate the property and book room in adjacent hotel to ensure that we get water. Imagine being without water in peak summer month of May where it is hot and humid. The owner of the property never picks up the phone call and it has been a traumating experience for me and my wife. I felt cheated and I want to warn others to be aware of this scam.
Nishant Joseph
Nishant Joseph (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 28 日
👍- Location 👎- staff totally disconnected
Jorge
Jorge (3 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 25 日
La ubicación es excelente. El personal es muy amable. Podrían mejorar el aspecto de la limpieza. En general es una opción conveniente y a buen precio
Ernesto
Ernesto (5 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Edson
Edson (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 11 日
becky
becky (9 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Hard to find the entrance. All around a good stay
Evodio
Evodio (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 10 日
En general me pareció bastante bien, debes de definir bien tus objetivos del viaje. Si lo que buscas es un lugar cómodo pero no lujoso para pasar la noche y bañar y después salir a conocer este es el hotel indicado. Tiene lo que se necesita para bañar y descansar después de un día muy acelerado, se encuentra cerca de zona de antros y bares, no tiene una vista privilegiada al mar, pero puedes caminar unos pasos y encontrar la playa caracol y puedes encontrar el timón del pescador un excelente restaurante accesible de mariscos buenos. Es una propiedad que está procrecimiento faltan muchos detalles que a algunas personas podrían molestarles. Pero bastante bien y cómodo y seguro para descansar. Lo recomendaría si este es una opción económica y suficiente
Andrea
Andrea (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Tiene muy buena hubicacion, para llegar del aeropueto ahi puedes agarrar el ADO que va a la
miranda
miranda (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Stephen
Stephen (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Excelente Hotel, lo recomiendo mucho.
Fácil acceso a Playa, Restaurantes, Chedraui pasando la calle. Zona hotelera y demás.
Gracias!!
José Alfredo
José Alfredo (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 15 日
This property was a decent price for a great location. furnishing are nice. Staff is helpful. They say they have an "efficiency kitchen" but the microwave didn't work which meant I could not cook the food I had purchased. No coffee maker and shared coffee isn't available till 9am. There is nothing in the unit such as spoon, plate, glass. There is a restaurant on the property but they will not even loan items so I had to buy dishes, etc. I had gone for surgery so wasn't running around Cancun too much. My unit was the most expensive and had a deck out front but couldn't see out the windows because they were not clean. Also people constantly sat in front of the windows so I didn't enjoy the view much. It's good for what it is...
James
James (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 14 日
Beautiful room, friendly staff, great location
Sahiba
Sahiba (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 7 日
Jola
Jola (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 5 日
The location of the property is damn good just across the playa caracol beach and isla mujeros ferry point. But the hotel has limited facilities - no lift, no night checkin, no security, no guards, anybody can walk in at night to your room, and i faced a shower pressure issue throughout my stay which was kinda annoying
R Lalit
R Lalit (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Great overnight stay after a week in Isla Mujeres. Ferry stops right out front.
Iain
Iain (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Great stay for our 3 nights. We were able to walk to mostly everything & the ferry pier was right outside. Easy access to one of the best beaches. Our room was clean and AC worked very well. The shower drained slow but that was our only issue. Good water pressure and hot water. The check-in and check-out process was very simple and staff was kind. We felt safe due to it being sort of hidden and there were typically military/guards watching the beach outside. I would recommend! Great price for what you get.
Abigail
Abigail (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 13 日
Ubicación privilegiada, suite muy amena y restaurantes aledaños excelente.
Eduardo
Eduardo (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 15 日
Yuko
Yuko (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 7 日
Yaroslav
Yaroslav (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 4 日
There were blood stains on the pillows
William
William (1 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 31 日
The worst place
El peor lugar
Water leaking every where
Fugas de agua en todas partes
Propaganda falsa
No me dieron la habitación que pague
Ivan
Ivan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Great area, very close to the beach and restaurants.
Carlos
Carlos (3 晚行程)
Orbitz 真實旅客評價
8/10 很好
2024 年 12 月 8 日
Room was nice but patio is actually the public walkway to the pool so literally everyone that walks bu can just look into your room of if the patio door is open for fresh air just walk in