Questions took awhile to get answered. Housekeeping needs to wait and not just enter rooms. Handicap rooms take longer to open door not appropriate they use master key and walk in
Thomas
Thomas (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 15 日
Disappointed
The food was so sub-par. For a $200 breakfast for two, I expect the food to be at least hot and cooked to order. For $300 dinner, I expect to feel it was excellent. The meal should have been $150, tops.
Always excellent service
Tara
Tara (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 9 日
Marcos
Marcos (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 8 日
The room I stayed in was horrible. There was a constant thumping noise all night, the room began flooding through the carpet, the room food service was below average. I was very disappointed in this stay and would not recommend it. I checked out early because of the room conditions.
Colleen
Colleen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 2 日
Absolutely recommend
Fantastic stay. Staff was very kind and very accommodating. Rooms were excellent.
Caitlin
Caitlin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 27 日
Susan
Susan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 26 日
daria
daria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 17 日
alex
alex (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 11 日
The stay was everything It was so relaxing and comfortable and the room bathroom was so beautiful.
Kayla
Kayla (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 6 日
We liked how attentive thw staff was. My date had a tag still attatched to him that we missed while heading out for brunch and shopping and the gentleman at the desk waived him over and let him know. Paid attention to the guest. We will definitely be back. Great staff
Ms
Ms (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 5 日
Luis Alberto
Luis Alberto (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 5 日
Property is very nice however it could use a common area and be more inviting in lobby. It seems somewhat stark and cold in lobby. There is nowhere to sit when you walk in but a small side lounge area that is not very inviting.
Melissa
Melissa (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 2 日
Cosmo
Cosmo (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 2 日
Judith
Judith (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 30 日
The hotel is beautiful & the spa was wonderful. The staff is exceptional. What I really loved was the private Pilates.
JENNIFER
JENNIFER (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Bradley
Bradley (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024 年 12 月 29 日
The Waldorf Astoria was definitely a five star Hotel. The rooms were excellent. The accommodations were fantastic and more importantly the service we received was exceptional. They did everything to make her stay a great one. Traveling with a two-year-old is not normally easy especially at a nice hotel but they went out of their way to make it a fantastic experience. Everyone was so accommodating would highly recommend.