The less said the better. Hostel would be a compliment, no hot water, terrible smell of dampness, used as a homeless shelter through covid. Thankfully Hotels.com moved me into a nicer hotel - complimentary for the second night. Do not book here if on a business trip.
真實旅客
2 晚商務旅程
8/10
It was ok. The bar was questionable, but the bed was comfortable. Generally not too noisy we had room in our standard double to put our travel cot up.
Zoe
1 晚家庭旅程
2/10
Daryl
1 晚行程
2/10
They had double booked my room, so after 30 minutes of waiting around they checked me in and had to turn the other people away. My room looked nothing like the pictures, cracked bathroom tiles, shower that doesn’t get warm and all round dated
Ben
1 晚商務旅程
10/10
Y
1 晚友伴旅程
2/10
Staff were doing their best but the hotel need some TLC and money spent to get it up to standard. Not the worst place but the previous write ups are obvious outdated and their haydays are in the past.
Without the staff Luke and Carl i would not have stayed an extra night. They were the hotel. Carls food was spot on great. Lukes attention was also great. Hotel itself not so. Motel stroke canteen but potential is there ,just needs a lot of attention.
Mark
2 晚商務旅程
6/10
Richard
1 晚行程
6/10
Mattress very lumpy, TV channels didn’t work, no TV remote in the room. Great location but the hotel feels unloved…
真實旅客
1 晚友伴旅程
10/10
Great location . Easy walking distance to town centre and amenities. Quiet and relaxing atmosphere, really friendly staff and great breakfast too
Nick
2 晚友伴旅程
4/10
Michael
2 晚商務旅程
10/10
Karo
1 晚友伴旅程
10/10
Easy to find near our destination staff helpful reception and bar area good rooms clean and comfy
J L
1 晚行程
8/10
Love the view of the park.
Good size of room clean and comfortable.
Comfy bed plenty of tea and coffee etc.
Water nice and hot for a bath or shower but it does need a new shower head.
真實旅客
4 晚家庭旅程
2/10
Floor boards up on first floor landing , rude staff wanted payment before I left the reception desk, no lift, breakfast unedible,
真實旅客
1 晚商務旅程
2/10
Let's start with, this is the modern day and the kids wanted WiFi to watch their programmes. WiFi was not working all weekend. The downstairs bar area toilets had broken cubicle door locks and one of the toilets didn't even flush. The water pressure in the shower and bath was garbage on 201. There was no plug for the bath and I had to ask for one. Great when you have a toddler who won't stay put. The food want brilliant, deep fried mushrooms, who does that? No kids menu but they did get my youngest what he wanted but no price was given. Considering they sell to attract families, there was nothing for the kids to do. The windows in the room were sealed shut so I couldn't open them for air. They've attempted to make an effort downstairs with the decor but the rooms and service need a massive overhaul. And do something for the little ones.
Christopher
1 晚家庭旅程
8/10
Nice hotel with pleasant and helpful staff. Comfy bed and good fresh breakfast
真實旅客
1 晚浪漫旅程
8/10
Met with a friendly smile and intro to hotel. Directed to restaurant in hotel where we were only people in. Food was of pleasant standard and rooms were of a standard I had expected.
Joanne
1 晚行程
10/10
On arriving staff were courtious and helpful, room was immaculately clean and very decent sized, all in all enjoyed stay
Corey
2 晚商務旅程
6/10
真實旅客
1 晚行程
4/10
I would not stay here again, some of the staff were rude and not very helpful, their door swipe system was not working so a member of staff had to escort you to the room to let you in, At breakfast you were hurried to vacate your table as there was a queue and the area was not big enough to cater for the guests. The whole place did not give off any good vibes.
PF
1 晚友伴旅程
4/10
Marc
1 晚商務旅程
4/10
真實旅客
1 晚行程
6/10
Ended up in Bridle suite but it was a good job my bride wasnt with me as the room was freezing especially the bathroom.
Asked for a heater but got an extra duvet.
At least the bed was comfy..........
Nigel
1 晚商務旅程
6/10
Central Heating not working, staff tried hard to make the best of a bad situatuation