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Regis Hotel & Spa

3.5 star property
Family-friendly hotel with spa, near Lake Atitlán

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Photo gallery for Regis Hotel & Spa

Garden
Outdoor treatment area, sauna, hot springs/mineral springs, aromatherapy
Outdoor treatment area, sauna, hot springs/mineral springs, aromatherapy
View from room
View from property
Nestled by the lake, Regis Hotel & Spa offers a haven of relaxation with a garden and playground for all ages. Unwind in the lobby near the cozy fireplace or indulge in reflexology at Regis, the onsite spa. With free WiFi and babysitting services available, this hotel is perfect for families to relax together.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Sauna
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • Garden
  • Reception fireplace
  • Front desk safe

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on-site
  • Television
  • Garden
  • Patio
The current price is HK$503
HK$653 total
includes taxes & fees
18 Aug - 19 Aug

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

View from room

Standard Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Patio
Garden
Individually decorated
Free cots/infant beds
TV
Separate bedroom
Premium bedding
Cable channels
  • 31 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

1 bedroom, premium bedding, individually decorated, desk

Triple Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Patio
Garden
Individually decorated
TV
Separate bedroom
Premium bedding
Cable channels
Desk
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

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Property grounds

Porta Hotel del Lago

  • Pool
  • Spa
  • Airport transfer
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8.6 out of 10, Excellent, 1,002 reviews
The price is HK$983
HK$1,254 total
includes taxes & fees
18 Aug - 19 Aug
Porta Hotel del Lago
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About the area

Map
3a avenida 3-47 zona 2, Panajachel, Solola

What's nearby

  • Casa Cakchiquel Arts Center - 2 min walk - 0.2 km
  • La Galeria - 5 min walk - 0.4 km
  • Lake Atitlán - 8 min walk - 0.7 km
  • Church of Saint Francis - 10 min walk - 0.9 km
  • Panajachel Municipal Market - 10 min walk - 0.9 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive
  • Guatemala City (GUA-La Aurora Intl.) - 43.3 miles/69.6 km

Restaurants

  • ‪The Little Spoon - ‬3 min walk
  • ‪Pollo Campero Panajachel - ‬4 min walk
  • ‪Cafe Asawa-ko - ‬3 min walk
  • ‪Guajimbos - ‬1 min walk
  • ‪El Zapote - ‬4 min walk

About this property

Regis Hotel & Spa

Regis Hotel & Spa offers a great location, putting you within a short 10-minute walk of Lake Atitlán. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. Other highlights include a bar/lounge, a sauna and a garden. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 24 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 9:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Childcare in room (surcharge)

What to do

  • Hot springs
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 1934
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Water dispenser

Accessibility

  • Grab bar near toilet

Room amenities

Be entertained

  • 24-inch TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Patio
  • Garden
  • Individually decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • LED light bulbs

Special features

Spa

Regis has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. There are hot springs open between 9:00 AM and 9:00 PM.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 5 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 20 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 35 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the spa without adult supervision
  • Hot springs access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel

Frequently asked questions

Does Regis Hotel & Spa offer free cancellation for a full refund?

Yes, Regis Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Regis Hotel & Spa?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Regis Hotel & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Regis Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Regis Hotel & Spa and nearby?

Have fun with nearby activities such as boat tours, hiking and kayaking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a garden.

Are there restaurants at or near Regis Hotel & Spa?

Yes, there's an on-site restaurant.

Does Regis Hotel & Spa have any outdoor private spaces?

Yes, every room features a patio and a garden.

What's the area around Regis Hotel & Spa like?

Regis Hotel & Spa is in the heart of Panajachel, a short 7-minute walk from Lake Atitlán and 9 minutes' walk from Church of Saint Francis.

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Regis Hotel & Spa Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Gardens
Hot springs
Bed
Spa
Breakfast
Lake
Food

What guests liked

  • Breakfast was excellent and included in the stay. (5 reviews)
  • Parking was easy and secure, with some guests even able to park early before check-in. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great staff and very comfortable
ariadna, 2-night trip

10/10 Excellent

Excellent hotel in relation price and quality, close to everything and beautiful
Marco, 2-night trip

10/10 Excellent

I really enjoy my stay , it was a beautiful place , and the staff were very nice
Aurelina, 2-night trip

10/10 Excellent

Very nice hotel, well situated, clean, friendly staff, spacy room...
Pieter, 4-night trip

10/10 Excellent

Perfect location for the main touristic way in Pana.
Karen, 2-night trip

10/10 Excellent

Close to everything. Great starting point for our next stop to San Pedro
Brian, 1-night trip

10/10 Excellent

The whole settings are beautiful and the staff very friendly. Just one thing, the bathrooms need security bars.
Eugenia, 1-night trip

10/10 Excellent

I liked everything, I thought the price included breakfast but it didint however everything else was pretty amazing we enjoyed it and everyone was super friendly, we will be back :) Room was pretty spacious, clean very clean, even the pillows smelled clean which was great.
Iqui, 1-night trip

10/10 Excellent

Convenient location. Room was spacious and clean.
Angel, 1-night trip

10/10 Excellent

Amazing place , close to everything and hot springs was very enjoyable. Very clean rooms
Sara, 1-night trip

8/10 Good

Great location, the thermal water pools are awesome.
Luis, 2-night trip

10/10 Excellent

Beautiful hotel! Excellent service. Everything was wonderful.
Karlita, 2-night trip

6/10 Okay

Good location. But the owners penny pinch for everything. They accused us of breaking the mini mirror when we told staff right away what happened and the manager said not to worry and later that night we were told the owner wants us to pay for it. For that reason I won’t stay here again we’ve lost trust
Raquel, 2-night trip

8/10 Good

Great location. Good parking. Bed is comfortable. Bathroom could use a remodel.
Micah, 1-night trip

8/10 Good

A nice little oasis in a bustling town.
Evelyn, 3-night trip

10/10 Excellent

Great choice In Panajachel!

Excellent stay at this hotel, right off the busy strip. Super friendly staff, and clean and comfortable room. Hope to return someday. Very good breakfast as well
Alberto, 5-night trip

10/10 Excellent

We have stayed here on 2 different trips several years apart. The hotel is very clean and the staff is very nice. The rooms could really use some updating but I would stay again if I return to Panajachel.
jim, 2-night trip

10/10 Excellent

Lovely hotel and great staff. Beautiful, clean, spacious room and bathroom. Shower was gorgeous tile.
Nancy, 1-night trip

10/10 Excellent

Very nice place! Close from every thing but still very calm and quiet. Jacuzzi are amazing
Guillaume, 1-night trip

10/10 Excellent

Really good hotel close to the lake
Johanna, 1-night trip

10/10 Excellent

Beautiful garden. Excellent breakfast and friendly staff.
Marves, 3-night trip

10/10 Excellent

Overall it was a good place to stay! Met all of our needs and it was nice having a restaurant onsite.
Devin, 2-night trip

8/10 Good

Excellent staff, good rooms and very helpful
Kristin, 3-night trip

10/10 Excellent

Nice hotel to stay in center of Panajachel, where all main activities are at a walking distance.
Abel, 2-night trip

10/10 Excellent

Grounds are wonderful and great location!
MEGAN, 1-night trip