There incidental fee was not refunded in a timely manner and the customer service was horrible
Tisa
Tisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Awesome stay!
The staff are super nice and helpful. The breakfast buffet is very good and the area is very nice and clean. The rooms are comfortable and clean. The pool area is well maintained however the hot tub needed a little attention. We look forward to staying again in the future.
Cheryl
Cheryl (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Andre
Andre (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Francine
Francine (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Fred
Fred (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
MINDY
MINDY (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Matthew
Matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
Paris
Paris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
Thomas
Thomas (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 18 日
Good no complaints
Good stay overall
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Heather
Heather (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Honest Review
It was nice! The receptionist at the front desk was very kind and conversational. The only thing that was not too good was how murky the jacuzzi water was. It seemed like it lacked chlorine and it had a pretty funky smell. The bed had stains all over it. I can understand putting new sheets and blankets. But once those come off and we see that, we know it’s not clean. It was a bit disturbing to see. I think they should put a new bed in 326. Who knows what the other room beds look like!
Desmond A
Desmond A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Helene
Helene (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
OUR STAY WAS EXCELLENT! Rebecca and Katrina at the Front Desk were aways pleasant and helpful. Breakfast was good in variety and taste. Beds were comfy and rooms and surrounding areas always clean. The location of this Hotel was a plus for those visiting World Springs and Grandscape.We had a releaxing 4 day stay!
Simona
Simona (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Ralph
Ralph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Ashleigh
Ashleigh (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Very nice hotel 🛏️
Our stay at Fairfield Inn was very enjoyable. Pros: We had a smooth check in and checkout, breakfast was great with lots of variety and they kept coffee in the lobby 24 hrs./day. Plenty of towels and soap were supplied and there was an ice machine on every floor except main. Very clean and felt safe. Close proximity to restaurants and stores.
Cons: toilet made a loud squeal when flushed and there were not a lot of wall plugs.
Renee
Renee (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Drakshayani
Drakshayani (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 23 日
Jacqueline
Jacqueline (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 22 日
Not up to par
When we checked in the lobby reeked of marijuana, the halls were hot, and the ice machine next to our room was extremely loud. Also, in our daughter’s room one bed had crumbs in it. Breakfast on Saturday was good, but Sunday’s was subpar.
Brenda
Brenda (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Great stay.
Steven
Steven (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
everything was great and the food was just enough choices