Roaches dead air conditioner didn’t work no tv in room 138
Nicole
Nicole (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 27 日
Just DON'T
jon
jon (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 15 日
The unstayed stay
I booked online. They said it was pet friendly. Got there to register and they said no dogs allowed. I told them to cancel my reservations and they said they couldn't I would need to do so here on hotels com
So that's what I did. Then they charged me for the trip and refused to refund my money.
They are crooks.
They say they are the Royal Extended stay. It is what is on the building. But the hotel check-in office is for Royal Extended stay, Budget, and USA inn. How can one hotel be 3 hotels in one. Scammy for sure.
Brenda
Brenda (6 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 11 日
Trip concierge or scam artists. You decide
I booked online here at hotels.com Hotel is listed as pet friendly. So I booked a 6 day stay. When I arrived there were 3 listed names for the hotel!
Budget Inn
Royal Extended Stay
USA INN. Every building looked just as the other. Same hotel property. Everyone for each name business in the same lot was to go to the first building for check-in. It made absolutely no sense at all. I drove back around from the last building to the first for check-in. Then, I was told no pets allowed and they wouldn't honor my reservation. And asked for more money if they let a pet stay. Which was not the terms of the agreement. I was livid. Called the # for the booked trip and had trip insurance. Was told on the phone I would be refunded and it takes 72 hours. Today I got an email and was told they wouldn't fully refund the 6 day stay. Scammy for sure.
Brenda
Brenda (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 3 日
Kimberly
Kimberly (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 3 日
It was roaches in my room. Smelled like smoke. Frig was dirty.
Kimberly
Kimberly (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Knoxville to Dallas.
Carla, at the front desk, who gave us a ride to the airport was wonderful.
Its a basic economy hotel. That should explain everything else
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 6 日
Brahim
Brahim (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 15 日
pedro
pedro (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 11 日
pedro
pedro (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 4 日
We reserved a room online and when we got there, we were informed there was a $50 deposit per room, and we still haven't received our deposit refunded back to us. The front desk clerk on first shift and second was so rude, if it wasn't for it being thanksgiving day I would e went somewhere else. But that will be the last time I go there.
Angela
Angela (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 4 日
They was rude
Danielle
Danielle (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 29 日
Got to property and was told check in was at 3. It wouldn't have been a problem if it would have been any other day besides Thanksgiving and nothing was open. Was also surprised with a $50 deposit at check in even though there was nothing saying this in the reservation. My husband who recently lost his id was not allowed to stay with me because of property rules of all adults needing an ID to stay. Beds were hard. Found a roach crawling on my drink. The price was reasonable but I will not stay somewhere that I can't have my husband especially when I'm 4 months pregnant.
Harley
Harley (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 28 日
Jonathon
Jonathon (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 11 月 16 日
Nope
Christopher
Christopher (7 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 12 日
Erin
Erin (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 11 月 10 日
G Construction
G Construction (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 9 日
pedro
pedro (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 3 日
pedro
pedro (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 29 日
Walter
Walter (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 28 日
michael
michael (6 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 22 日
Property was run down upon arrival when we entered room there was dead roaches on the floor and in the tub sheets were stained walls were stained ceiling had mold and water damage it was so bad we walked to the front desk to ask if they would clean it or something was told they jad no one to clean it or anyway to provide clean linings we just handed in our room keys and left drove 18 miles and found a nicer hotel
Julio
Julio (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 14 日
Nothing but cockroaches running around. Asked for roomservice and the clieaned it didn't look like it. Planes screaming by when landing right over my room.
Scott
Scott (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 14 日
I didnt like that someone went into my room when i was gone and left the door open. I also didn't like that there were roaches, stained sheets, cigarette burns in the blanket, and i had to put the fu**ing chair in front of the door when i slept to feel even fractionally safe. Also ; The AC didnt really work. 2 out of 10 stars. Wont be staying there again.
Thomas
Thomas (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 10 月 14 日
lack of outlets in convenient places, the cheap led light strips that were too bright, the noisy mini fridge that was hard to open,