Terrible service
Terrible bar
Terrible staff
Terrible rooms
OUTDATED
Worst experience ever
DENIS
DENIS (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Leonardo
Leonardo (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 20 日
Clara
Clara (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Viaje cómodo y con todo incluido
Sergio
Sergio (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Nice place, very kind personal, good food, shows very good and different every day. Just the room bathroom is very very small.
Jorge
Jorge (4 晚行程)
CheapTickets 真實旅客評價
10/10 完美
2024 年 12 月 24 日
Best location for family visiting Panaca Park! No brainer direct access, great rooms, great food and activities for kids! Will definitely be back with the fam
Miguel
Miguel (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 15 日
We stayed at Decameron Panaca as the base for our travels across the coffee region which worked very well for us. Our rooms were comfortable and had lovely views over the treetops. Having the restaurant on site was convenient too when we wanted a break from the buffet, and the food was good. We enjoyed our stay here and would recommend it to other families looking for an all-inclusive resort to stay in.
German
German (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 13 日
Familiar
Muy buenas instalaciones, totalmente orientado a niños. Lo que fue muy bueno para mi hija de 7 años. Con acceso al parque.
Hilda B
Hilda B (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 7 月 29 日
Do not stay here - building 4 is a nightmare given its proximity to the electrical and water treatment plant. The noise is unbearable and it lasted all night until 8:30 am. And their pool towel policy is ludicrous.
MJ
MJ (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 6 月 23 日
La comida es muy rica y el servicio excelente. También tienen actividades todas los días perfecto para la familia.
MARIA
MARIA (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 6 月 2 日
Check in was at 3 and they said 3 to 6 , give us the room at 520 , customer service they are very rude (when you ask cuestión) is not like the picture.
VILEIKA
VILEIKA (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 4 月 4 日
juan
juan (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 3 月 3 日
We are an American couple visiting my wife’s family. We decided to take a nice trip for some fun and relaxation and booked a 3 night stay at the Decameron Panaca. We made the 5 hour trip there and were very excited to check in. Unfortunately we had left our passports at our home in Cali. Although we had our ids (driver licenses and booking info), we were refused entry and denied our reservation. Sadly, we had to make the 5 hour trip back home that night. To make things worse, they refuse to credit us back our money already paid up front. My advice is to stay away from Decameron Panaca (Very unprofessional).
Irma
Irma (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 8 月 24 日
Nice place
Oscar
Oscar (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2023 年 8 月 17 日
Good choice for families. Friendly staff..
Lilia
Lilia (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 8 月 15 日
mili d
mili d (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 8 月 12 日
Would happily go back.
Darren James
Darren James (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 8 月 8 日
THE AREA
THE FOOD
DONATE
DONATE (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 6 月 29 日
Marcela
Marcela (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2023 年 5 月 22 日
Place is real natural but service in the restaurant nasty and employees low class
German
German (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023 年 3 月 28 日
Para hacer un Hotel all Inclusive … se descuida mucho el servicio de los meseros y la atención de las personas podría ser mejor . Pienso que son muchos huésped para personal . Personal no parece estar motivado. La cocina tipo Bufet muy regular … no tienen Room service; el check in muy lento llegamos a las 4 pm y nos entregaron la habitación a las 6:00 pm. Tenemos un niño de 3 años , kks dejaron en el último bloque del hotel , la cama adicional era un sofá cama para nada limpio , se notaban manchas …. El servicio de las persínala de activadas es de la piscina muy Osco. La verdad puede haber mejores hoteles que este para ir famiiia . Lo único es porque tiene un acceso al Puente pananca.
Sergio
Sergio (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2022 年 9 月 12 日
Astrid
Astrid (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2022 年 8 月 18 日
The resort needs to be updated. I had to be switched from rooms because they gave me the wrong room and both rooms did not have working lights, a working blow dryer, no iron available, and no hot water. The staff was trying to be helpful but the results were not satisfying. The resort had great entertainment and the resort was beautiful.