4/10 Fair
Aug 13, 2024
Checking in at the front desk person was very easy and the people were very helpful throughout our stay. However, the agency renting the room was not helpful. The room had new furniture, but the bed had a broken leg. The sheets and pillows cases had hair on them and had a bad smell. There was no internet connection. Hair and tissue clogged the bathroom sink. We called the phone number that was listed for the rental agency but received no answer. We called several times, we also talked at the front desk and they tried to call for us too with no success. We later checked reviews of the room written by people who had stayed in the room prior to us, and there were complaints about the bed with the broken leg. Still the rental agency hadn’t fixed the problem. We stayed from the 15th to the 19th of March 2024.
Maria
Maria, 4-night family trip
Verified Expedia guest review
