Stay was good. Food was good. Cleaning person never restocked the towels
Lisa
Lisa (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 30 日
Horrible place!
Stayed at hotel for 3 nights. Very worn hotel in need of deep cleaning, polishing, and interior repainting. Needs entrance pressure washed. Cabinets in room were chipped and covered with fingerprints. Carpeting throughout common areas needed shampooing.Fridgerator door had deep scratch on stainless door. Dimly lit room. Breakfast offers poor choices and poor quality food items. Wouldn't recommend and won't stay there again.
JEFFEREY
JEFFEREY (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 30 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Can’t beat this hotel!
I highly recommend this hotel if in Richmond.
Edward
Edward (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Adam
Adam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Cheryl
Cheryl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Jason
Jason (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Justin
Justin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Lynden
Lynden (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 16 日
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 8 日
Bedbug infestation
Stay away this hotel is infected with bedbugs
Brian
Brian (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
Tara
Tara (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
LaShonda
LaShonda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Sylvia
Sylvia (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Kayla
Kayla (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Best at Short Pump
Our room/floor was very quiet, clean and well appointed. Desk staff are very attentive and friendly. The breakfast is the best of any hotel we’ve stayed at and the set up is superb. We live in the blue ridge mountains and come to Richmond a couple times a year. This is our favorite spot and really feel comfortable at this hotel.
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Tiffany
Tiffany (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 28 日
Update needed
Staff was wonderful. Sink was broken but they fixed it. Bathroom was dirty but they re-cleaned it. Mattresses were horrible and need to be replaced.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 27 日
Not worth the price
The bed sheets were stained, hallways warm, furniture dusty, and tv doesn’t work due to satellite reception.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Jared
Jared (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Antonio
Antonio (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 19 日
This was not our first time staying at this hotel because we love it being right in Short Pump town center mall very convenient if you have a little children, lots of things to do. But this day was not as pleasant as our other stays unfortunately… When we walked in the room, it was 88° and having MS our bodies do not handle heat like that very well. The room was extremely small, I think one of the smallest rooms we’ve ever had. The heat took forever to drop. I think the lowest it dropped to was 76. There were a lot of basketball tournaments that weekend, so I understand the busyness of everything so we kinda look past it. But I don’t think we will be staying again anytime soon. We will have to take a little break.