Near the vibrant Short Pump Town Center, Hyatt House Richmond / Short Pump offers a warm welcome with breakfast buffet, a rooftop terrace for soaking up city views, and free in-room WiFi. Previous guests rave about the helpful staff and convenient location to shopping while also enjoying dry cleaning/laundry services.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Connecting rooms available
Non-smoking
Laundry facilities
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Rooftop terrace
24-hour fitness centre
Bar/lounge
24-hour business centre
Business centre
Meeting rooms
24-hour front desk
Computer station
Front desk safe
Corner/local shop
Laundry service
Feel at home (6)
Children stay free
Microwave
Connecting/adjoining rooms available
Premium TV channels
Daily housekeeping
Laundry facilities
The current price is HK$925
HK$925
HK$1,075 total
includes taxes & fees
6 Apr - 7 Apr
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Highlights
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
37 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
63 sq m
City view
Sleeps 2
1 King Bed
View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette
Studio Suite, 1 King Bed with Sofa bed, Kitchenette
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
39 sq m
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Executive Suite, 1 King Bed, Bathtub, Corner
Executive Suite, 1 King Bed, Bathtub, Corner
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
63 sq m
City view
Sleeps 2
1 King Bed
View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)
Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
39 sq m
City view
Sleeps 2
1 King Bed and 1 Double Sofa Bed
View all photos for Deluxe Suite, 1 Bedroom, Kitchen
Henrico Doctors' Hospital - 12 min drive - 12.7 km
University of Richmond - 14 min drive - 13.9 km
Lewis Ginter Botanical Garden - 15 min drive - 16.0 km
Virginia Commonwealth University - 18 min drive - 20.6 km
Getting around
Richmond, VA (RIC-Richmond Intl.) - 30 min drive
Richmond Staples Mill Road Station - 19 min drive
Richmond Main Street Station - 20 min drive
Ashland Station - 24 min drive
Restaurants
Cookout - 13 min walk
Starbucks - 3 min walk
Burger King - 11 min walk
Chick-fil-A - 4 min walk
Casa del Barco - Short Pump Town Center - 5 min walk
About this property
Hyatt House Richmond / Short Pump
Hyatt House Richmond / Short Pump features a rooftop terrace and puts you only steps from Short Pump Town Center. You can visit the 24-hour fitness centre for a workout or unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of University of Richmond. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English, Spanish
Property amenities
Food and drink
Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
Bar/lounge
Travelling with children
Children stay for free (see details)
Local/corner shop
What to do
Golfing nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space (1755 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness centre
Banquet hall
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Closed-captioned TV
Lever door handles
Thin carpet in room
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
MP3 docking station
42-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
H Bar – This bar serves dinner and light fare.
Fees & policies
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
HYATT house Richmond-West Hotel
HYATT house Richmond-West
HYATT house Richmond West
Hyatt House Richmond / Short Pump Hotel
Hyatt House Richmond / Short Pump Richmond
Hyatt House Richmond / Short Pump Hotel Richmond
Frequently asked questions
Does Hyatt House Richmond / Short Pump offer free cancellation for a full refund?
Yes, Hyatt House Richmond / Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt House Richmond / Short Pump?
Sorry, pets aren't allowed.
Is parking offered on site at Hyatt House Richmond / Short Pump?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt House Richmond / Short Pump?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Hyatt House Richmond / Short Pump and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Hyatt House Richmond / Short Pump like?
Hyatt House Richmond / Short Pump is in Short Pump, a short 3-minute walk from Short Pump Town Center.
Hyatt House Richmond / Short Pump Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
25 January 2025
Amazing Stay! Will definitely stay again.
Jacqueline
Jacqueline, 1-night trip
10/10 Exceptional
2 March 2025
Great location. Clean! Great breakfast!
steve
steve, 1-night trip
10/10 Exceptional
1 March 2025
Walk to Beautiful Outside Concept Mall
I came to visit friends before Christmas. This was a very modern, beautiful hotel perfectly situated for Christmas shopping and meeting with friends.
Kim
Kim, 1-night trip
8/10 Very good
1 February 2025
Overnight quick stay. Room was clean and comfortable.
Verified traveller
1-night trip
10/10 Exceptional
30 January 2025
Loved it
Enjoyed our stay-convenient parking-safe area- breakfast was delicious- in mall .
Betzabe
Betzabe, 2-night trip
10/10 Exceptional
19 February 2025
Great Short Pump hotel.
Just an overnight stay for Valentine’s Day. Great location for shopping. Stayed on the top floor which was very quiet. Nice hotel layout with nice dining area for breakfast. Speaking of breakfast, they have a wonderful selection of items nicely organized for traffic flow. Much appreciated. This will be our spot in Richmond when we visit.
Karen
Karen, 1-night trip
10/10 Exceptional
25 November 2024
Really enjoyed our stay, great location to enjoy the mall and eating out. Very clean and comfy beds😁
Gillian
Gillian, 2-night trip
8/10 Very good
6 October 2024
Loved the location a very friendly staff.
Daniel
Daniel, 2-night trip
10/10 Exceptional
9 October 2024
Beautiful, great area comfortable rooms and staff is very helpful
Robyn
Robyn, 1-night trip
8/10 Very good
5 March 2025
We arrived on Sat night. The customer service person at the front desk was very nice. I found a spoon in our kitchen sink that was used & unclean when we enter the room. Sunday morning our toilet didn’t work & the maintenance man needed to work on toilet & they changed our room.
Convenient to restaurants.
Liz
Liz, 2-night trip
10/10 Exceptional
23 September 2024
Very nice stay.
LESLIE
LESLIE, 3-night trip
2/10 Poor
2 January 2025
Horrible stay.
John
John, 1-night trip
10/10 Exceptional
26 November 2024
I love everything I will definitely stay again, and again. I will tell my friends and family about my stay there.
Teresa
Teresa, 1-night trip
10/10 Exceptional
23 August 2024
Location was perfect and the hotel/ staff was great!
Lynne
Lynne, 1-night trip
10/10 Exceptional
10 October 2024
Fantastic property for a work trip- rooms were spacious and clean; The staff was immensely helpful and hospitable. Great location as well!
Meghan
Meghan, 2-night trip
10/10 Exceptional
1 September 2024
A great place to stay, so convenient.
jeffrey
jeffrey, 1-night trip
10/10 Exceptional
26 December 2024
Excellent
Hector
Hector, 2-night trip
10/10 Exceptional
27 October 2024
Great shopping center next to the hotel. Your dining options are great.
Tammy
Tammy, 1-night trip
10/10 Exceptional
8 September 2024
Great place and location
Ellie
Ellie, 1-night trip
10/10 Exceptional
11 November 2024
It was a bit expensive but other than that we loved it!
Carolyn
Carolyn, 1-night trip
10/10 Exceptional
7 August 2024
Wonderful Stay
Katrina
Katrina, 1-night trip
10/10 Exceptional
18 November 2024
Everything was great as usual!!
Ernest
Ernest, 2-night trip
10/10 Exceptional
1 December 2024
Great service
Joshua
Joshua, 1-night trip
10/10 Exceptional
26 November 2024
Really nice property and right on the mall grounds. It doesnt get any better than that.
Anthony
Anthony, 1-night trip
8/10 Very good
7 October 2024
Great location
In town for a family wedding. Hotel was a good value for the money. Great location, large rooms and clean. Not luxurious, but nice hotel for the price.