Hyatt House Richmond / Short Pump

Hotel with bar/lounge, connected to a shopping center, near Short Pump Town Center

Choose dates to view prices

Where to?

Dates

December 2025

17

January 2026

Exterior - Hyatt House Richmond / Short Pump (Richmond)

Deluxe Suite, 1 Bedroom, Kitchen | Premium bedding, in-room safe, desk, laptop workspace - Hyatt House Richmond / Short Pump (Richmond)

Free daily buffet breakfast - Hyatt House Richmond / Short Pump (Richmond)

Lobby - Hyatt House Richmond / Short Pump (Richmond)

Premium bedding, in-room safe, desk, laptop workspace - Hyatt House Richmond / Short Pump (Richmond)

Near the vibrant Short Pump Town Center, Hyatt House Richmond / Short Pump offers a warm welcome with breakfast buffet, a rooftop terrace for soaking up city views, and free in-room WiFi. Previous guests rave about the helpful staff and convenient location to shopping while also enjoying dry cleaning/laundry services.

Excellent

Popular amenities

Bar
Non-smoking
Connecting rooms available
Gym
Laundry facilities
Free WiFi

Main amenities (12)

Daily housekeeping
Rooftop terrace
24-hour fitness center
Bar/lounge
24-hour business center
Business center
Meeting rooms
24-hour front desk
Computer station
Front-desk safe
Convenience store
Laundry service

Feel at home (6)

Children stay free
Microwave
Connecting/adjoining rooms available
Premium TV channels
Daily housekeeping
Laundry facilities

$114 nightly

Dec 28 - Dec 29

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Dec 17 - Dec 18

Tomorrow

Dec 18 - Dec 19

All rooms

2 beds

1 bed

Showing 6 of 6 rooms

Deluxe Suite, 1 Bedroom, Kitchen

Very good

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Kitchen

Full-sized refrigerator/freezer

Dishwasher

Flat-screen TV

529 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Excellent

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Kitchenette

Full-sized refrigerator/freezer

Dishwasher

Flat-screen TV

Sofa bed - double

416 sq ft
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

Very good

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

Flat-screen TV

Premium bedding

Designer toiletries

Private bathroom

Shower/tub combination

398 sq ft
City view
Sleeps 4
2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

Dining table

Flat-screen TV

Separate bedroom

680 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed

Executive Suite, 1 King Bed, Bathtub, Corner

Very good

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

Dining table

Flat-screen TV

Separate bedroom

680 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

Exceptional

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Kitchenette

Full-sized refrigerator/freezer

Dishwasher

Flat-screen TV

Sofa bed - double

416 sq ft
City view
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool
Free breakfast
Pet friendly
Parking available

$137 nightly

Dec 27 - Dec 28

Total with taxes and fees

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About the neighborhood

11800 W Broad Street, Richmond, VA, 23233

What's nearby

Short Pump Town Center - 1 min walk - 0.0 km
Virginia Commonwealth University - 15 min drive - 23.6 km
Broad Street - 16 min drive - 24.2 km
Greater Richmond Convention Center - 17 min drive - 25.6 km
Kings Dominion - 24 min drive - 44.8 km

Getting around

Richmond Intl. Airport (RIC) - 30 min drive
Richmond Staples Mill Road Station - 19 min drive
Richmond Main Street Station - 20 min drive
Ashland Station - 24 min drive

Restaurants

‪The Cheesecake Factory - ‬5 min walk
‪Capital One Café - ‬2 min walk
‪Starbucks - ‬3 min walk
‪Cooper's Hawk Winery & Restaurant - ‬6 min walk
‪Maggiano's - ‬8 min walk

About this property

Hyatt House Richmond / Short Pump

Hyatt House Richmond / Short Pump features a rooftop terrace and puts you just steps from Short Pump Town Center. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

Hotel size

- 134 rooms
- Arranged over 6 floors

Arriving/Leaving

- Check-in start time: 4:00 PM; Check-in end time: anytime
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)

Pets

- Pets not allowed

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- Free uncovered onsite self parking
- Wheelchair-accessible parking on site

Other information

- Smoke-free property

Property amenities

Food and drink

Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
Bar/lounge

Traveling with children

Children stay free (see details)
Grocery/convenience store

What to do

Golfing nearby

Working away

24-hour business center
Meeting rooms
Computer station
Conference space (1755 square feet)

Services

24-hour front desk
Dry cleaning/laundry services

Facilities

1 building/tower
Built in 2009
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
Banquet hall
Firepit
Outdoor entertainment area
Outdoor furniture

Accessibility

Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Closed captioned TV
Lever door handles
Thin carpet in room
Tile flooring in room
Hardwood flooring in room

Room amenities

Be entertained

42-inch flat-screen TV
Premium cable channels
Pay movies

Home comfort

Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Premium bedding

Freshen up

Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi and wired internet
Phone
Desk chair

Food and drink

Microwave

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry

Special features

Dining

H Bar - This bar serves dinner and light fare.

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

HYATT house Hotel Richmond-West

HYATT house Richmond-West

HYATT house Richmond-West Hotel

HYATT house Richmond West

Hyatt House Richmond / Short Pump Hotel

Hyatt House Richmond / Short Pump Richmond

Hyatt House Richmond / Short Pump Hotel Richmond

Frequently asked questions

Does Hyatt House Richmond / Short Pump offer free cancellation for a full refund?

Yes, Hyatt House Richmond / Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hyatt House Richmond / Short Pump?

Sorry, pets aren't allowed.

Is parking offered on site at Hyatt House Richmond / Short Pump?

Yes, there's free self parking.

What are the check-in and check-out times at Hyatt House Richmond / Short Pump?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Hyatt House Richmond / Short Pump and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hyatt House Richmond / Short Pump like?

Hyatt House Richmond / Short Pump is in Short Pump, a short 3-minute walk from Short Pump Town Center.

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Hyatt House Richmond / Short Pump Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

Breakfast was consistently described as great, good, amazing, and delicious with many options available. (41 reviews)
The property's location offers great dining options and is adjacent to a major shopping center. (8 reviews)

From real guest reviews summarized by AI.

Popular mentions

Room

Service staff

Location

Bed

Breakfast

Restaurant

Shopping malls

Shopping

Shower

Store

8/10 Very good

Dec 1, 2025

The staff was wonderful and professional. My family and I enjoyed our stay at the hotel. The location is fantastic, as you're connected to the mall! Breakfast options were the best compared to other hotels.

Shereen, 1-night trip

10/10 Exceptional

Dec 11, 2025

Check in staff was very cordial and helpful. Nice room. Slow elevator. Lots of food nearby.

william, 1-night trip

10/10 Exceptional

Nov 16, 2025

Staff, nice room

Nicole, 1-night trip

10/10 Exceptional

Sep 12, 2025

Very clean, nice hotel

Paul Gerard, 1-night trip

10/10 Exceptional

Oct 24, 2025

Hotel and room were comfortable and quiet. Very satisfied with the cleanliness of the room. Bed and pillows were very comfortable; slept well.

Melinda, 1-night trip

10/10 Exceptional

Aug 31, 2025

I loved this hotel would be back again very soon

Michael, 1-night trip

10/10 Exceptional

Aug 24, 2025

Comfortable beds, quiet and convenient location!

Chalit, 1-night trip

10/10 Exceptional

Oct 10, 2025

Quiet, spacious, clean

Marcia S, 1-night trip

10/10 Exceptional

Oct 7, 2025

Always clean and quiet.

Amelia, 3-night trip

10/10 Exceptional

Aug 27, 2025

Can’t beat this hotel!

I highly recommend this hotel if in Richmond.

Edward, 1-night trip

10/10 Exceptional

Sep 14, 2025

Excellent location great breakfast great help checking in and check out was great but that six dollar bottle of water is crazy in the room but all in all great day we will be

Room was in walking distance to the funny bone. I walked right downstairs and had dinner at the boathouse.

James, 1-night trip

10/10 Exceptional

Aug 11, 2025

Was exactly what we were looking for!

Kimberly, 1-night trip

10/10 Exceptional

Jun 22, 2025

Love the location and dining options

Jacqueline, 1-night trip

10/10 Exceptional

Sep 13, 2025

Great location. Nice King Suite. Comfortable bed. Clean.

Roger, 3-night trip

10/10 Exceptional

Apr 10, 2025

Great place to stay

John, 2-night trip

10/10 Exceptional

Aug 11, 2025

Great staff!

Philip, 2-night trip

10/10 Exceptional

Aug 6, 2025

Clean room and nice location. Breakfast is wonderful!

Naoko, 1-night trip

10/10 Exceptional

Jul 1, 2025

Perfect location for shopping and food. The staff were excellent and friendly the rooms were clean and comfortable!

Gwendolyn, 2-night trip

10/10 Exceptional

Aug 24, 2025

It was convenient and very accessible to other businesses.

Ronald, 1-night trip

10/10 Exceptional

May 28, 2025

Great stay for our Anniversary!

Rynisha, 1-night trip

8/10 Very good

Sep 14, 2025

The hotel looked great and the location was perfect. The only problem I had was that the shower didn’t have enough water pressure and the bathroom floor tiles were loose due to water damage.

Ivan, 1-night trip

10/10 Exceptional

Oct 4, 2025

Other than the carpet..it was very clean.

Sheila, 1-night trip

10/10 Exceptional

May 13, 2025

Great Stay!

This was a nice hotel, clean, staff was friendly, and breakfast was very good with many options, and lots of seating. Great stay!

Alexander, 1-night trip

10/10 Exceptional

Sep 14, 2025

The the whole experience was what i wanted for my anniversary. The room description was exactly what was expected. The shopping, the staff and convenience was exactly what we needed. Awesome experience.

Teawanda, 1-night trip