I have stayed at this hotel a few times. Never any issues. I will say the elevator could use some updating. Very small and a little warn out. Rooms are great. Always a view of the city and beds and pillows are extremely comfortable. Air conditioner works great. The shower is amazing-hot and lots of water pressure.
Billie
Billie (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
MIKAYLA
MIKAYLA (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 27 日
Amy
Amy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Great historical hotel
What a great historical hotel. Absolutely beautiful. Comfortable rooms. Friendly staff, safe and spacious parking lot.
jenny
jenny (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 5 日
Horrible customer service
Called to change my check in day more than a week prior to arriving. Was told that I was all set. Called two days before arrival to confirm this again, again told I was all set. Receive a check in email that morning after getting off the place
Upon arrival to the hotel they tell me my room is not available ( there with an entire team for hockey tournament) was unable to stay the first night and had to walk to another hotel with my 7 year old and all of our luggage
Did not offer any sort of compensation just an ‘upgraded’ room that they tried to charge me additional for as well
Worst hotel experience.
Misty
Misty (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
Excellent room, service, and restaurant
Bryan
Bryan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
My 3rd time there, love it convenience to cafe's you could just walk right in downtown.
Isabel
Isabel (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 22 日
James
James (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 17 日
Room was great as usual. Problem is other guests making noise at 3am one night and 4am the next. Front desk did quiet them down, but only after we called. Also TV screens went on in the middle of the night.
Stephen
Stephen (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 16 日
Kera
Kera (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Easy check in with friendly staff. Clean room.
George
George (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 6 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
I stay here every time i am in Utica. Wonderful Hotel!
Sharon
Sharon (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Always my go to when I’m in the area!
Elishia
Elishia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Love the cookies
Cathy
Cathy (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 26 日
The staff is outstanding, very helpful!
Pamela
Pamela (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 24 日
TRACTOR DC WACO
TRACTOR DC WACO (6 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 16 日
Definitely needs more handicap parking and regular parking
Kevin
Kevin (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 16 日
Everything was amazing with the exception of the hotel resturant breakfast. 45 mins to receive our food while only one waitress worked serving 6 tables. I would have nothing but sympathy for understaffing if I had received the actual meal I ordered. Loaded home fries, which should have been home fries with sausage, cheese, peppers, onions with a side of sour cream… were really French fries with cheddar bacon and a sprinkle of parsley
I would have asked for a correction if I had an additional 45 mins to wait. If the menu item was unavailable they should have said something beforehand.