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ibis Styles Carcassonne La Cité

3.0 star property
Family-friendly hotel in Carcassonne with restaurant and bar/lounge

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Photo gallery for ibis Styles Carcassonne La Cité

Bicycling
Terrace/patio
Meeting facility
Exterior
Standard Room, 2 Twin Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes
In the heart of Carcassonne, ibis Styles Carcassonne La Cité offers a vibrant retreat with a playground for kids and an arcade/game room for all. Enjoy French cuisine at Le Heaume restaurant, relax by the seasonal outdoor pool or unwind in the garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Electric vehicle charging point
  • Gym
  • Pool
$86 nightly
The total price is $100
Nov 28 - Nov 29
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(25 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Multiple Beds

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 258 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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  • Free WiFi
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9.0 out of 10, Wonderful, 1,001 reviews
Hôtel Le Donjon - Coeur de la Cité Médiévale
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At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • The hotel restaurant is open Monday-Thursday from 7:30-9 PM
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

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ibis Styles Carcassonne La Cité Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Location
Children
Restaurant
Bed
Walking
Parking

What guests liked

  • Breakfast was delicious and offered a range of options including fresh juices, fruit, and hot and cold choices. (11 reviews)
  • Parking was convenient and easily accessible. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

The friendly staff made the stay enjoyable
Bernhard, 1-night trip

10/10 Exceptional

Brilliant Stay

The hotel was fantastic facilities were well kept and maintained to a high standard. Really enjoyed the theming of the hotel in a medieval style it was a great touch. Staff were really friendly and were always happy to help.
India, 3-night trip

8/10 Very good

Close to the Cité but quiet too

Ideally situated hotel, a 7 minute flat walk to the Cité along a quiet road. Hotel is quirkily decorated to reflect Carcassonne's history and is very comfortable and quiet. They serve food in the evenings, although the night we decided to eat there the restaurant was closed due to a private booking and we had to get taxis to/from the city centre.... Breakfast is good with plenty of choices and eat inside or out on the terrace, got a well stocked bar that wasn't that expensive too. All in all a great hotel for visiting the Cité
Kevin, 2-night trip

10/10 Exceptional

Nice hotel. Great clean pool. Good breakfast. Clean room. Allows dogs. Perfect for us.
Deborah, 1-night trip

8/10 Very good

The hotel is in a great position if you're in Carcassonne to visit the city...good clean modern hotel, with good parking at a decent price
Roy, 1-night trip

10/10 Exceptional

Place was fantastic. Location beautiful. View excellent. Owner can seem brusque but he’s a teddy bear. Spa is extra charges so we didn’t take advantage of.
Jeri, 1-night trip

8/10 Very good

Very good hotel near Carcassone-Cite Medievale

Good hotel in its category: clean, easy access, close to Cite Medievale, Excellent complimentary breakfast buffet
Olivier, 1-night trip

10/10 Exceptional

Everyone was so nice and friendly. Pool was so nice and refreshing since it was practically 100 degrees f. We ate dinner at the hotel and it was easy and very good. We were glad too since up in the Cité there's no AC and all outdoor seating. Rooms very clean! And the included breakfast with the fresh OJ machine is so yummy! Private safe parking with lots of shade a plus too!!
BRIGITTE, 1-night trip

10/10 Exceptional

This Ibis Styles was very nice. Great position for the medieval city. Great friendly service, nice rooms. Breakfast was very good and the pool was a bonus. All of us (4) really enjoyed our stay. Definetly recommend.
Julie, 1-night trip

10/10 Exceptional

We loved the medieval theme and the gift for the children was a lovely touch. Our room was very spacious and the buffet breakfast was delicious.
Catriona, 1-night trip

10/10 Exceptional

Very good location, close (10min walk) to the old walled city of Carcassonne. Staff very friendly and helpful. Downside: aside from the old city, not of services (restaurants, etc) close to the hotel. Car is useful.
Christian, 2-night trip

10/10 Exceptional

We absolutely loved staying here. The grounds were fabulous and my kids loved the foosball and ping pong tables. The bar was perfect for me and the staff was very helpful. They even held some foodstuffs in their fridge for us. (The rooms don't have a fridge). Walked right up to Carcassonne from the hotel in 10 mins!
John, 1-night trip

8/10 Very good

Nice modern hotel, well maintained and short walk from the fortress. Excellent staff. The one issue I’d raise is that the shower area has no curtain or door. So the whole bathroom floor gets wet. That’s also slippery, people can fall. Plus it’s a wet floor all the time.
Aditya, 3-night trip

10/10 Exceptional

Chambre parfaite , spacieuse , lit immense ! Accueil chaleureux.
MARIE HELENE, 1-night trip

10/10 Exceptional

Clean and comfortable. Excellent staff. Great location.
Wayne, 2-night trip

8/10 Very good

Chambre bien mais salle de bain pas très propre
Cedric, 1-night trip

10/10 Exceptional

Hôtel à recommander avec plaisir
Pascal, 1-night trip

6/10 Good

Decent 2-3 star hotel on the outskirts of the city but only a 10 min walk to the Medieval city. Staff were this hotels greatest asset. Building is tired and decorated by a person that clearly didn't know when to stop the Medieval theme. Main road into the city .... not pleasant, in fact run-down.
Brendan, 1-night trip

8/10 Very good

Très bien situé
Katia, 1-night trip

10/10 Exceptional

Hôtel très sympa.
Alexandre, 2-night trip

8/10 Very good

Really great family stay

Extremely family friendly. The only thing that could’ve been better was breakfast, but otherwise we really enjoyed it. Love that they had a kids area to play.
Christina, 1-night trip

8/10 Very good

Good stay at a great location

Good hotel with a great location, Friendly staff, very good parking (secure) and an OK breakfast. The room was big and suites us well traveling 3 persons and a labrador. The bed was big and comfortable. New shower and bathroom. Just a 10 min walk to the Carcassonne old city. Can recommend it.
Andreas, 1-night trip

6/10 Good

Sin más,peor bien situado

Hotel normal, personal antipático excepto la chica española que nos atendió en recepción
MARIA DE LOS ANGELES, 2-night trip

8/10 Very good

Good stay

Check in and staff fantastic , 5* . Room ok , but shortage of pillows meant I personally didn’t sleep great , but bed comfortable. Room space tight , not sure what the straw stools are for , change them , and the bed table isn’t good … Room needs a fridge and AC looked at . Pool is ok , beds great but 2 umbrellas fought over by people up and saving all day coming only for 1 hour 😡 that’s disrespectful of guests but 2 isn’t enough . 2 euros to hire towels that are tea towel size , pathetic really ! Breakfast good , fresh orange juice maker always broken , probably overworked or kids ! Selection choice good , and tasty but chaos , poorly set out in a row , means queue upon queue , sections would work better .. Parking great , location is good for medieval city .
Neil, 3-night trip

10/10 Exceptional

Stort familierom, god aircondition

Det var veldig varmt ute da vi ankom. Veldig bra med et velfungerende air condition. Supert! Rommet var stort og god plass til familie med tre barn. Det er veldig sjeldent det er så god plass ! Rent og pent og gåavstand til Carcassonne. Kan virkelig anbefales 😁
Bjørg, 1-night trip