Nestled by the lake, Frensham Pond Country House Hotel & Spa offers a tranquil retreat. Unwind with a spa treatment, enjoy a meal at Watermark restaurant, or connect to in-room WiFi. The helpful staff and picturesque location have left lasting impressions on previous guests.
When you stay at Frensham Pond Country House Hotel & Spa, you'll be within a 10-minute drive of South Downs National Park. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and British cuisine is served at Watermark, which is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre. The helpful staff and location get great marks from fellow travellers.
Languages
English, French, Hindi, Portuguese, Spanish
At a glance
Hotel size
53 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children's menu
What to do
Hiking/biking trails nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Concierge services
Luggage storage
Wedding services
Multilingual staff
Facilities
2 buildings/towers
Built in 1500
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in reception
Television in common areas
24-hour fitness centre
Full-service spa
Massage/treatment rooms
Steam room
Banquet hall
Outdoor furniture
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
40-inch LCD TV
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Alarm clock
Premium bedding
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.
The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Dining
Watermark – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Indigo – This bar specialises in British cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 14.75 for adults and GBP 7.35 for children
Early check-in can be arranged for an extra charge of GBP 30 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 30 (subject to availability)
Spa access is available for an extra charge of GBP 30 per day
Parking
RV/bus/lorry parking is available for an extra charge
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Frensham Pond Country House Hotel Farnham
Frensham Pond Country House Hotel
Frensham Pond Country House Farnham
Frensham Pond Country House
Best Western Frensham Pond Hotel
Frensham Pond Country House Hotel Spa
Frensham Pond & Spa Farnham
Frensham Pond Country House Hotel & Spa Hotel
Frensham Pond Country House Hotel & Spa Farnham
Frensham Pond Country House Hotel & Spa Hotel Farnham
Frequently asked questions
Does Frensham Pond Country House Hotel & Spa offer free cancellation for a full refund?
Yes, Frensham Pond Country House Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Frensham Pond Country House Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Frensham Pond Country House Hotel & Spa?
Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Frensham Pond Country House Hotel & Spa?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge of GBP 30 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 30 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Frensham Pond Country House Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness centre and a picnic area. Frensham Pond Country House Hotel & Spa also has a garden.
Are there restaurants at or near Frensham Pond Country House Hotel & Spa?
Yes, Watermark offers British cuisine.
What's the area around Frensham Pond Country House Hotel & Spa like?
Frensham Pond Country House Hotel & Spa is located a short 1-minute walk from Frensham Country Park. Travellers love the hotel's prime location.
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Frensham Pond Country House Hotel & Spa Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
3 February 2025
We found the staff friendly helpful, excellent sevice
Alan
Alan, 1-night trip
10/10 Exceptional
2 February 2025
Lakeside hotel.
Beautiful situation on small lake with lots of wild fowl. Staff especially Vishnu and Anna on reception were excellent and very helpful. Staff in the restaurant were also excellent. Large comfortable room and bed. Very enjoyable two nights stay. Food both breakfast and dinner very good, freshly made and very good service.
Michael
Michael, 2-night trip
8/10 Very good
24 October 2024
Great location, free parking and very spacious room
Reece Christopher
Reece Christopher, 4-night trip
10/10 Exceptional
25 August 2024
Excellent place.
Adeline
Adeline, 1-night trip
10/10 Exceptional
22 October 2024
Excellent stay for an excellent price.
Location was good for me!
The gym has seen better days and is in need of up to date equipment.
Rob
Rob, 1-night trip
8/10 Very good
26 September 2024
Clean very nice room, & facilities. Fab breakfast. lovely scenic surroundings.
moyna
moyna, 1-night trip
8/10 Very good
24 July 2024
The Hotel was in a lovely Location
barrie
barrie, 1-night trip
10/10 Exceptional
28 July 2024
Excellent stay in great location
Excellent stay. Clean comfortable accommodation. Great location. Very good food from Watermark Bar.
Tim
Tim, 1-night trip
8/10 Very good
6 August 2024
Breakfast finishes at 9.30am prompt, which is rather early for a relaxing overnight stay.
Ian
Ian, 1-night trip
8/10 Very good
29 September 2024
Lovely room, lovely property. Breakfast was nice . Only issue was the gym none of the treadmills worked and lack of strength machines only one.
Julia
Julia, 2-night trip
10/10 Exceptional
12 May 2024
A wonderful lakeside location with friendly and attentive staff, delicious breakfast and a heavenly body scrub treatment!
claire
claire, 1-night trip
4/10 Fair
8 November 2024
Food poisoning from restaurant
Grant
Grant, 1-night trip
10/10 Exceptional
10 June 2024
Super stay
Great hotel
Recommend highly
Great staff
Des
Des, 1-night trip
10/10 Exceptional
29 May 2024
A Nice Stopover
We had a Lovely stay at this Hotel, Good Location, Nice room, Evening Meal very Good, Breakfast Good. All in all a nice Stay.
M
M, 1-night trip
10/10 Exceptional
25 August 2024
Very nice area walk around great pond is good after dinner Pizza wasn’t the best but the bed was very comfy it’s a shame the spa isn’t open on Monday and Tuesday
Andrew
Andrew, 1-night trip
10/10 Exceptional
13 June 2024
Peaceful & Calm location
Paul
Paul, 1-night trip
6/10 Good
4 September 2024
Staff just seemed a bit clueless most of time but the bed was good
Zhyar
Zhyar, 1-night trip
10/10 Exceptional
23 April 2024
Lovely setting and staff
Rob
Rob, 2-night trip
10/10 Exceptional
11 March 2024
The property and staff were great
Angie
Angie, 2-night trip
8/10 Very good
2 May 2024
Very comfortable stay at a remote hotel.
Ian
Ian, 1-night trip
10/10 Exceptional
4 November 2024
Very good, although maintenance was not equal to the overall experience. The door facing was missing so opening it with the card was a confusing to begin with.
D
D, 1-night trip
10/10 Exceptional
4 July 2024
Room was nice. Bed was comfortable. Shower was great. I would stay again.
Paul
Paul, 1-night trip
8/10 Very good
15 September 2024
Lovely setting
Lovely setting but despite the hotel seeming fairly empty we were allocated a room with a view of the road. We were only there a night. Very comfy bed. Plenty of parking. Parking signs outside don’t state that hotel guests don’t have to pay. Hotel seemed a bit short of service at breakfast.
John
John, 1-night trip
10/10 Exceptional
27 May 2024
A good hotel for touring the area
Friendly staff made us very welcome. Garden room was delightful. Well situated at the side of Frensham Pond. Meals were really good and reasonably priced. Restaurant staff were excellent too.
Rowena
Rowena, 2-night trip
6/10 Good
20 August 2024
Pond Life
Lovely location, nice rooms and very comfortable, staff were a little short on the ground and this impacted customer service.