Had a pleasant stay, rooms were comfortable ( a little dusty) check in could be quicker. We were already in a lengthy queue ( this was around 4.30pm) 15 minutes later a tour bus turned up and a representative from the bus jumped the queue and they had to start getting 20+ keys together. I do think they should have joined the queue like the rest of us or have more staff members. We were at a wedding and the bar staff was thin on the ground serving next door as well as us so it was a very slow service. Overall it's a lovely hotel and staff were lovely just seem majorly understaffed.
Samantha
Samantha (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
One night stay.
Good location for our need. Pleasant staff. Ample parking.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 2 日
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
Kelly
Kelly (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 30 日
Awkward hotel for a disabled person too many stairs to get to dinner and breakfast
Jim
Jim (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 30 日
Expensive for what you get.
We stayed for two nights. Our room was at the back of the hotel with a view of the staff smoking area when we opened the windows the couple of inches that safety permitted. Unfortunately, opening the windows allowed more of the noise of whatever electrical item was running constantly outside. The room itself was small but comfortable and it was spotlessly clean. We didn’t get chance go sample breakfast as I was reluctant to d so pend an extra £26 per night for the privilege. I recently stayed in central Brisbane and paid less per night for an apartment room that was huge in comparison!
Nick
Nick (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 28 日
James
James (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 26 日
Dated
Hotels a little dated, could do with modernising, TVs old in the rooms, poor wifi connectivity.. spa staff close up 15mins prior to closing.
Front desk very friendly
Duncan
Duncan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 26 日
Nicoletta
Nicoletta (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
John
John (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Nice stay
Nice staffband nice traditional facilities.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Pizzas are amazing! Room was clean, fresh and we got a good night's sleep. Pool areas amazing too! Lovely staff, would return. My we bit burnt himself at breakfast and the staff were absolutely outstanding.
Adelle
Adelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 3 日
Disappointing
We mainly booked because of the leisure facilities. I was at the hotel a few years ago and enjoied it , when we stayed we were disapointed that the jacuzzi had been taken away and the sauna out of service, which really only left the pool and steam room accessible. It seems to have gone downhill since my last visit
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Asha
Asha (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
This is a nice hotel, tho some areas are a little tired looking. Dinner was very good..but it would be nice to have dome fresh fruit at breakfast.
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
My stay was lovely food excellent staff friendly and helpful bed very comfy slept like a log
KENNETH
KENNETH (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Aaron
Aaron (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 30 日
Not as good as the reviews make you believe.
The first room i was given had brown water coming out of the hot water taps. When i went down to reception they explained there was some maintanence issue and that if i went back and ran the taps for 15 mins or so then it would sort it self out. I went back to the room and ran the taps but this did not resolve the brown water issue. I went down to reception again and they said it was a known issue and that it should resolve itself shortly. I asked if the water was safe to use and the receptionist said they didn't know as they had not showered in brown water before.
I asked to change rooms and reluctantly they moved me to another room. The second room water was ok although was a different room with no bath and overlooked someones house.
This hotel is dated, the meal we had at the restuarant was overpriced and not to a high standard. I ordered some bread with our meal and asked what type of bread would it be (I wanted some nice fresh rustic style bread) the waiter said it was nice fresh bread. What turned up was standard sliced bread. The butter with it was little pats of congealed butter that didn't spread. Must have been heated up and cooled 100's of times as was in edible.
I used the spa in the morning which was fine but the steam room was not hot and the changing rooms feel very dated.
The breakfast was good and they had a good selection.
Overall I felt let down by the hotel and the service.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Charles
Charles (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Liz
Liz (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 27 日
Be wary. Best to avoid.
Very dated hotel with cramped rooms.
Function room has very loud functions until early hours which can be heard in the rooms.
Complained to staff as noise was keeping us awake, with the only resolution offered being they’ll ask them to turn it down next week!
Paid £150 per night and only managed 1.5hrs sleep.
Andrew
Andrew (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Lovely hotel, friendly and helpful staff. Only slight negative was the road noise and noise from to in room next door!