Towel was very old and not clean.
The hotel’s neighborhood was really bad.
One of staff was not friendly.
Only one front desk for many customers.
Too small breakfast area for tons of people.
Waste of money to stay there.
YooJung
YooJung (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 20 日
Prima
Prima (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 19 日
Masako
Masako (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 10 日
Good breakfast, clean room, perfect service.
Roman
Roman (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Edward
Edward (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 1 日
Stay in Manhattan, not here
We stayed here as an alternative to staying in Manhattan since it was a short train ride into the city every day. We were disappointed because the hotel was overly busy with only one working elevator. Lineups to get to and from our room were long, and the breakfast lineup took us nearly 30 minutes to get our food. The area around the hotel did not appear to be very safe with lots of police presence and no businesses within walking distance that we would consider visiting. The staff was friendly, but were overwhelmed by the number of guests.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 29 日
Don't do it
Don't do it.
Arlene
Arlene (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
Rachelle
Rachelle (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Clara
Clara (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Nice stay
Great stay, hotel was clean and comfortable. When we had an issue with the air conditioning in our room, the staff was friendly and efficient. We were given a new room within an hour.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 17 日
Very busy hotel but over all pleasant
Ingrid
Ingrid (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Birthday trip
Nous avons passé un agréable weekend il y a rien a pleindre Le staff vous donne une belle acceuille les chambre sont très comfort les services sont très rapide sauf que Le parking est trop chère
Max Beauvoir
Max Beauvoir (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Christina
Christina (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 14 日
Shaday
Shaday (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Alia
Alia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Berta
Berta (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 12 日
Don't Do It, Thank Me Later
1500 characters is not enough to express how rude their staff is. The Assistant Property Manager Illeana (whatever) starts talking to customers with "first of all" complete with eye and head roll, the front desk staff was extremely rude including the Wendy red-head toothbrush edged clown, the other short female clucking around screaming Inhave Expedia on the line as if she needed a dog bone validation that she was in fact doing her job, the security officer who looks at you with the deadest eyes, the Jamaican lady manning the breakfast bar shoulder checking you in the choas so that you drop food and the valets that brought us the wrong car and couldn't manage the line of cars blocking the exits...my favorite was having to beg for towels when the lady next to me was complaining she had a stopped up toilet and made requests several times to have someone look at it...the area is not one that can be gentrified because of the projects on the corner. There was a line out the door because the elevators weren't working and staff screaming at guests to take the stairs.
Arlene
Arlene (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
Alia
Alia (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Marvin
Marvin (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Marvin
Marvin (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Tiffani
Tiffani (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Priscilla
Priscilla (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 28 日
I
We checked in at 9 pm on 26 July 2025 and informed the front desk and housekeeping staff. They promised to send a technician/plumber to fix the clogging and non-draining problems