We enjoyed our stay, however our room was small and dark but comfortable . Staff were very nice. The hotel did look tired in places. Would stay again but would ask for a different room
Olga
Olga (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Nicholas
Nicholas (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 20 日
Wonderful.
We thoughly enjoyed our stay I would definitely recommend. And we'll be back next year. Its in such a lovely location. The breakfast and evening dinner was just lovely. Thanks to all the staff for your incredible service.
Mr J G
Mr J G (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 18 日
Lovely staff and food, wish breakfast was earlier
Lovely staff and great food, but please please please serve breakfast from at least 7am! 8am is just too late.
Nicholas
Nicholas (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Excellent upgraded room and friendly check in
ANDREW
ANDREW (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 4 日
Robert
Robert (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 24 日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 24 日
Disappointed
First impressions was a disheveled man at the desk complaining we were too early to check in. A lovely young lady came and checked us in no problem. The executive room overlooking the river was lovely although it needs a little updating. On closer inspection the room and bathroom needed a bit more cleaning. The lift wasn’t working which wasn’t really a problem for us. We went to the spa to be told the steam room and jacuzzi weren’t working, thought ok went in the pool it was absolutely freezing. Lay on the sun beds to warm up and the windows you couldn’t see out of them they were that dirty. A lovely view from there if you could see out we paid a lot of money for this experience so very disappointed
The rest of the staff were lovely and the the food was lovely
Sylvia
Sylvia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 23 日
Great 1 night getaway
We had a lovely stay at the Whitewater hotel. All the staff were very friendly. We stayed for 1 night with our 3 month old baby and was given a really spacious room on the ground floor with a travel cot. We did stay for dinner at the hotel. The starter was a bit disappointing and when the waiter asked why we hadn't finished it he took it off the bill. The lamb and the steak was lovely. Breakfast was also nice. The hotel is very outdated but if you can see past that it's in a lovely location and has good facilities with the pool.
Claire
Claire (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 18 日
Janet on reception was extremely welcoming, friendly and helpful which really helps when you are working away from home. Lovely hotel to stay in.
Katie
Katie (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 14 日
Darren
Darren (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 14 日
Absolutely perfect
Most probably the best get away place i have stayed at, staff polite and helpful, food absolute amazing ans too quality, scenary spot in and the spa is perfect would highly recommended to anyone
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 3 日
Amazing food and great service
Fabulous service, especially from Janet on reception. Also, amazing food, though not the best spa experience due to so many noisy children hogging the entire pool
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 2 日
Fair, needs updating and pricey
Disappointing to find that the spa was shut for our stay, and the main reason for selecting this hotel. Drink a bit pricey averaging £7.10 for beers and £9.70 for small wine. Rooms were vary large but dated with stained bedding pillows and sheets, although this is not to say they hadn't been cleaned. Plenty of cobwebs but that didn't really concern me.