Easy and fast check in, friendly and helpful staff. Would definitely come back
Marissa
Marissa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 10 日
Love and hate this hotel
I have such a love hate relationship with this hotel. Love the location and ease to so much to do. We did a staycation and loved the nearness to so much that we didn’t have to drive to! But…the hotel is stupid expensive. And they upcharge for everything. Don’t breathe too much air or you’ll get a bill for the extra oxygen. They are in renovations and it’s winter so there’s no real in hotel amenities to take advantage of, but yet you get an amenity charge of $25/day. They bamboozle you and give you a $20 hotel credit but it’s tough to use and comes with hidden fees. Example: we got coffee and 1 order of breakfast tacos delivered for breakfast one day thinking it would likely be just slightly over the $20/day credit. Wrong. It ended up being over $60 for mediocre tacos and coffee. Then they tried to deny our credit at check out. It was not worth it. There’s also the huge factor of who you are talking to - one front desk supervisor was awesome and helpful and caring and the other made me want to slap him because he was so frustrating (the guy in front of me definitely walked away frustrated after his encounter with this guy). They took forever in check out because the charges were wrong (i had 2 drinks in the bar and that ill-fated room service breakfast) and somehow I still got an additional charge on my credit card after the $300/night daily charge + $100/day incidentals. What?! Can’t wrap my head around it. Overall, likely my last visit. Not worth it.
Rosalinda
Rosalinda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 4 日
Sandra
Sandra (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 31 日
James
James (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 26 日
Home and cozy feel.
Always a great stay and cozy feel.
Raven
Raven (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 19 日
lilian
lilian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 18 日
Faye
Faye (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 16 日
Marlon
Marlon (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 12 日
Scarleth
Scarleth (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 9 日
The phone in the room didnt ring to front desk & pool closes at 8pm. Front person had no access or support staff.
Adam
Adam (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 8 日
The area the hotel is located is nice...shopping, great restaurants and you can easily get to downtown or 610.
My only negative is the hotel is currently under renovation, and I wasn't aware of that prior to booking, so none of the hotel amenities were accessible. Luckily, we only had one night booked or this would have been a very disappointing stay.