Check in waited 30 minutes. Staff surly. Room good though zero soundproofing from corridor
Emma
Emma (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 23 日
Great hotel!
Second time staying here. I love the high ceilings, large room size, and the pillow top queen beds. Awesome shower. Large tv. Location is very convenient. The valet staff are very friendly and prompt. We haven’t had a chance to eat on site but looked popular and the bar had some good live jazz playing. Also interested in trying the pool next time, we will be back! Thanks for a great stay!
Taryn
Taryn (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 18 日
Richmond Hilton for 16 hours
Don
Don (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 6 日
A bit pricey
It was very nice, but i must say i was not expecting to pay 40$ a night for parking and 21$ for a buffet that is the same foods i would get at a continental breakfast. So overall everything was very nice but very expensive.
Roxanna
Roxanna (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 3 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 26 日
Eran
Eran (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 21 日
My room had a very heavy smoke smell. A previous guest had done a lot of smoking there. The hotel should have done something about it.
Gregory
Gregory (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 21 日
Mellissa
Mellissa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 14 日
Dustin
Dustin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Victoria
Victoria (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 28 日
Aloisio
Aloisio (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 27 日
Kelli
Kelli (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 26 日
Dustin
Dustin (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 24 日
Location has no free parking and very limited valet parking. We had to park outside the premises. At a minimum, they should have enough space for their own customers to pay for valet parking.
Janice
Janice (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 23 日
The property is getting dated. The staff is excellent. Rooms are tired.
leonard
leonard (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 2 月 23 日
No cups. TV didn’t work. No do not disturb sign. Toilet broken
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Had an amazing stay, and the hotel was clean.
Robert Ryan
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Alisdair
Alisdair (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 18 日
cranston
cranston (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 18 日
DeShonda
DeShonda (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 18 日
Rick
Rick (1 晚行程)
Travelocity 真實旅客評價
4/10 一般
2025 年 2 月 17 日
Leydi
Leydi (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 2 月 17 日
Esmeralda
Esmeralda (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 2 月 16 日
I feel like your designer read a book on good user experience and did the opposite of everything listed. One of the things I enjoy doing when I get a hotel is watching cartoon network as I go to bed. But the remote didn't work. This should be a big deal because good UX would just dictate that there should be a reasonable backup if something goes wrong. But is literally only a power button on the TV. So you crappy broken remote is the only way to interact with it.
As for the shower, the knob in the shower is literally listed in one of the foundational UX books to be a prime example of bad user experience. I spent a couple minutes trying to figure it out, gave up.
Turning on Cartoon Network and taking a temperate shower shouldn't be too much to ask for from a hotel. No amount of cleanliness makes up for that.