I would recommend this hotel for the price and location.
真實旅客
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 21 日
Discourteous service.
We are from Canada and had booked 11 day South African cruise (Reunion Mauritius Madagascar and lastly South Africa) We had booked one night stay in advance in Capetown en route to Tanzania. However, I got severely ill and had to cancel the whole trip two days before departure and notified all vendors in advance prior to leaving Canada, with a medical note from the hospital/doctor of advise not to travel. All parties, incl Cruise company, airlines, all other hotels and tour companies credited the charges EXCEPT HOLIDAY INN CAPE TOWN despite three requests and reminders but to no avail. While the total amount was not large, I found it discourteous not to respond with a reply. I would not recommend this particular hotel for being disrespectful and lack of client service. That is all I can say
Giby
Giby (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
alessandro
alessandro (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Excelente estadia
Fabio
Fabio (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 10 日
Ideal Location
The location of the hotel is ideal to allow for exploring the city centre on foot and it is close to all main attractions.
My first reservation was cancelled with no good reason after flying 26 hours to get to my destination; therefore, I shared a room with a friend which had a live roach. My second reservation (part of a long trip) I was given a room that wasn’t ready when I got to the room. After waiting 15 minutes I went back downstairs to get another room just to get one with water still in the sink. The sink did not drain at all. The hotel is located near food places, market and grocery stores within 2 minutes from the hotel. We chose the hotel because of convenience. The gym is sketchy but does the job and the breakfast is good. There is no lobby but the second floor has a ton of seating. I would rate this hotel a “C.” Great beds and shower. They need to just fix their customer service and moving a little bit faster on things.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 13 日
We got smoking room and we thought every room is smoking room because we smell cigarette smell in hallway but front desk said it is not. So we didn’t ask to change the room.