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Park Hyatt Istanbul Macka Palas - Boutique Class

Hotel with spa, near Macka Park

Choose dates to view prices

Experience luxury at Park Hyatt Istanbul Macka Palas - Boutique Class, where opulent comfort meets attentive service. Savor international cuisine at one of the 3 on-site restaurants, rejuvenate with a massage or hydrotherapy treatment at THE SPA, and connect with free in-room WiFi.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Parking available
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
$416 nightly
The total price is $466
Nov 14 - Nov 15
Total with taxes and fees

Why we love this property

Poolside luxury
The seasonal outdoor pool at this luxury hotel offers a refreshing escape during warm months. Cool waters create a perfect summer retreat.
Serene spa sanctuary
The spa offers aromatherapy, body treatments, and massages with couple rooms. A sauna, steam room, and 24-hour gym complete this haven.
Design and luxury in one
Marvel at works of art in the on-site gallery. This luxury hotel sits in the city center and houses upscale designer stores.

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Suite, 1 King Bed (Park)

Suite, 1 King Bed (Park) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Park)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Rainfall showerhead
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
Bathrobes
Bidet
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Rainfall showerhead
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
Bathrobes
Bidet
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Rainfall showerhead
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
Bathrobes
Bidet
  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, Terrace

Suite, 2 Twin Beds, Terrace | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Twin Beds, Terrace

Highlights

Deck/patio
Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Deck/patio
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed, Terrace

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Deck/patio
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Park)

Executive Suite (Park) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite (Park)

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Separate bedroom
Deck/patio
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

Balcony
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
  • Sleeps 3

View all photos for Diplomatic Suite

Diplomatic Suite | 1 bedroom, premium bedding, minibar, in-room safe

Diplomatic Suite

Highlights

Deck/patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Separate bedroom
Deck/patio
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Palazzo Suite

Palazzo Suite | 1 bedroom, premium bedding, minibar, in-room safe

Palazzo Suite

Highlights

Deck/patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Separate bedroom
Deck/patio
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 2691 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

Balcony
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Rainfall showerhead
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
Bathrobes
Bidet
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Park Spa Suite)

Suite (Park Spa Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Park Spa Suite)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Rainfall showerhead
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
Bathrobes
Bidet
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite

Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
Bathrobes
  • Sleeps 3

Deluxe Room

Balcony
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
  • Sleeps 3

Twin Suite With Terrace

Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
Bathrobes
  • Sleeps 2

Junior King Suite

Balcony
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
  • Sleeps 3

View all photos for Park Terrace Premium Suite

1 bedroom, premium bedding, minibar, in-room safe

Park Terrace Premium Suite

Balcony
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
  • Sleeps 3

View all photos for Park Spa Suite

1 bedroom, premium bedding, minibar, in-room safe

Park Spa Suite

Balcony
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
  • Sleeps 3

Park King Suite

Balcony
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
  • Sleeps 3

Premium King Room

Balcony
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
  • Sleeps 3

King Room

Balcony
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Premium bedding
  • Sleeps 2

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About the neighborhood

Map
Tesvikiye, Bronz Sokak No. 4 Sisli, Istanbul, Istanbul, 34037

What's nearby

  • Lutfi Kirdar Convention and Exhibition Centre - 7 min walk - 0.6 km
  • City's Nişantaşı Shopping Center - 7 min walk - 0.6 km
  • American Hospital - 10 min walk - 0.9 km
  • Dolmabahçe Palace - 15 min walk - 1.3 km
  • Taksim Square - 17 min walk - 1.4 km

Getting around

  • Istanbul Airport (IST) - 48 min drive
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 63 min drive
  • Mecidiyekoy Station - 3 min drive
  • Beyoglu Station - 4 min drive
  • Vezneciler Subway Station - 7 min drive
  • Maçka Cable Car Station - 4 min walk
  • Taşkışla Cable Car Station - 9 min walk
  • Osmanbey Station - 14 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Nusr-Et Burger - ‬2 min walk
  • ‪Cipriani - ‬1 min walk
  • ‪St. Regis Brasserie - ‬1 min walk
  • ‪Spago Istanbul by Wolfgang Puck - ‬1 min walk
  • ‪Develi - ‬1 min walk

About this property

Park Hyatt Istanbul Macka Palas - Boutique Class

At Park Hyatt Istanbul Macka Palas - Boutique Class, you'll be just a 5-minute drive from Taksim Square and Istiklal Avenue. Guests can visit the spa to be pampered with deep-tissue massages, facials, or detox wraps, and Lounge At Part Hyatt, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff. Public transportation is just a short walk: Maçka Cable Car Station is 4 minutes and Taşkışla Cable Car Station is 9 minutes.

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast at Nusr-Et restaurant.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 55 per day)
    • Covered onsite valet parking (EUR 55 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking limited (max 1 space per unit)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Lounge At Part Hyatt - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
The Wine Lounge - This wine bar specializes in international cuisine. Open daily.
Kalimera Istanbul - Onsite restaurant. Reservations are required. Open select days.
Nur-Et Macka Palas - Onsite restaurant. Open daily.
Cipriani - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 36 to 36 per person
  • Airport shuttle service is offered for an extra charge of EUR 210 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 50.0 per night

Parking

  • Covered self parking costs EUR 55 per day
  • Covered valet parking costs EUR 55 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10000

Also known as

Hyatt Macka Palas Boutique Class
Hyatt Macka Palas Boutique Class Hotel
Park Hyatt Istanbul Macka Palas Boutique Class
Park Hyatt Istanbul Macka Palas Boutique Class Hotel
Park Hyatt Palas Boutique Class Hotel
Park Hyatt Palas Boutique Class
Park Hyatt Palas Class
Park Hyatt Istanbul Macka Palas Boutique Class
Park Hyatt Istanbul Macka Palas - Boutique Class Hotel
Park Hyatt Istanbul Macka Palas - Boutique Class Istanbul
Park Hyatt Istanbul Macka Palas - Boutique Class Hotel Istanbul

Frequently asked questions

Does Park Hyatt Istanbul Macka Palas - Boutique Class offer free cancellation for a full refund?

Yes, Park Hyatt Istanbul Macka Palas - Boutique Class does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Park Hyatt Istanbul Macka Palas - Boutique Class?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Park Hyatt Istanbul Macka Palas - Boutique Class?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Park Hyatt Istanbul Macka Palas - Boutique Class?

Yes. Self parking costs EUR 55 per day. Valet parking costs EUR 55 per day. Parking spots may be limited.

Is airport shuttle service offered by Park Hyatt Istanbul Macka Palas - Boutique Class?

Yes, an airport shuttle is available. The charge is EUR 210 per vehicle one-way.

What are the check-in and check-out times at Park Hyatt Istanbul Macka Palas - Boutique Class?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Park Hyatt Istanbul Macka Palas - Boutique Class and nearby?

Park Hyatt Istanbul Macka Palas - Boutique Class has a spa and a seasonal outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near Park Hyatt Istanbul Macka Palas - Boutique Class?

Yes, there are 3 onsite restaurants, featuring international cuisine.

What's the area around Park Hyatt Istanbul Macka Palas - Boutique Class like?

Park Hyatt Istanbul Macka Palas - Boutique Class is in Şişli, a short 4-minute walk from Maçka Cable Car Station and 7 minutes' walk from Lutfi Kirdar Convention and Exhibition Centre.

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Reviews

Park Hyatt Istanbul Macka Palas - Boutique Class Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The spa service was excellent, with renovated facilities and attentive staff providing a wonderful experience. (3 reviews)
  • Breakfast was amazing with a large selection of options, including fresh salads, drinks, fruit, and breads. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Breakfast
Room
View
Restaurant
Food
Spa

Reviews

10/10 Exceptional

The stay was very good and comfortable Staff was nice and polite
MohammedAbbas, 1-night trip

10/10 Exceptional

Wonderful hotel

We received an upgrade to a great room!
Daniela, 1-night trip

10/10 Exceptional

Outstanding hotel property with world class service.
Vivek, 1-night trip

10/10 Exceptional

Park hayat Macka palace is a fantastic hotel with best location and amazing vibes . Rooms spacious and beautiful. Staff professional and friendly . Is well recommended for best experience
Salim Abou, 1-night trip

10/10 Exceptional

Wonderful staff and hotel. Thanks for everything
Beatriz, 2-night trip

10/10 Exceptional

Excellent service with great staff and beautiful large rooms
Eduardo, 1-night trip

10/10 Exceptional

Very friendly staff
Evren, 2-night trip

10/10 Exceptional

Recommended

Excelent service, and location. Very good hotel, would stay again
David Mayer, 4-night trip

10/10 Exceptional

Good
Mohammed, 1-night trip

10/10 Exceptional

Very Good
Vivian, 2-night trip

2/10 Poor

Not a 5 star hotel

Sadly this hotel was very disappointing. The entrance is underwhelming, not what you would expect from a 5 star property. We were upgraded due to my status at hotels.com but even then the room was awful! It was a deluxe room, with a view of an ugly building. The room is very large but the space has not been used effectively. The TV is large but placed in an awkward position so we struggled to connect our fire stick as there were no sockets nearby. The first impression is drab, dreary and messy. All the paintings on the wall were wonky. The curtains looked old and messy and the bathroom is ugly. The floor tiles look like horrible old tiles you see in very basic public toilets in parks. The shower and bath were also ugly and cold, they have this plastic looking wall that separates the room and bathroom which is just hideous. The mattress was so uncomfortable that I slept on the chair and the toilet is far too low and a very weird shape which was uncomfortable. I had just had surgery so the comfort of the room was very important and this hotel does not provide that. The entrance to the breakfast area is unwelcoming and dated, as if you are walking into a school canteen and the breakfast selection was poor. This is not a luxury hotel, I would rate it 4 star maximum. Whoever designed it has not gone for the luxury look. I would not stay here again. I have to say that the staff were all amazing. Only issue was nobody came to help with our bags, even after we called them.
1-night trip

10/10 Exceptional

All the experience the staff the property and all
Salim, 3-night trip

10/10 Exceptional

Perfect

Perfect location, perfect service, especially with Mr Ata, he is the one who will make it easy and smooth for you. Thank a lot. Benjamin
Benjamin, 2-night trip

10/10 Exceptional

Great location! Close to shopping, restaurants and plenty to do in the area. Staff were very good, very helpful.
Saloni, 3-night trip

10/10 Exceptional

A Presidential Suite Experience

Upon check-in, I received an enticing offer to upgrade to the Presidential Suite at a 50% discount. Since it was our last night in Turkey, I decided to surprise my wife with this luxurious experience. The suite featured full amenities and included a complimentary bottle of wine, along with spacious living, dining, and relaxation areas. There was even a pool table on the upper floor! The steam room was fantastic, and the jacuzzi was equally delightful. However, the rain shower had a slight issue as it didn’t properly direct water to the drainage area, which could use some improvement. Overall, everything else exceeded our expectations.
Paul, 1-night trip

2/10 Poor

pesimo servicio
Laura, 2-night trip

2/10 Poor

Staff de mi peor no resuelven inconvenientes
Laura, 1-night trip

2/10 Poor

Personal y administración e incapaces de ayudar a resolver un problema
Laura, 2-night trip

10/10 Exceptional

Séjour parfait

Magnifique chambre, bien équipée et confortable Personnel très attentionné
Jerome, 2-night trip

10/10 Exceptional

Although the facility shows its age, it is exceptionally well-maintained, staying true to the luxurious standards of the Park Hyatt brand. The service was outstanding, with the check-in staff going the extra mile by offering a late check-out without me even requesting it. A truly memorable experience!
Shin Chul, 2-night trip

10/10 Exceptional

Home away from home

From the very early check in to the very late check out, the staff at Macka Palas was outstanding. I was celebrating my 50th with my closest friends and we had a blast. The staff was always so helpful, efficient, caring and had a mating attention to detail. I can only recommend this hotel, it really feels like home away from home.
Vanessa, 3-night trip

10/10 Exceptional

LOVED IT!
Katia, 4-night trip

6/10 Good

It was a nice hotel
sager, 6-night trip

10/10 Exceptional

Excellent location with the best shopping/restaurants. Food on-site was very good including room service. One of the very few hotels on Expedia that recognized me as a VIP and gave the most amazing amenities in our room plus a beautiful upgrade! The best part of this hotel is the staff! All are fantastic, and each gave truly memorable moments and made our stay so enjoyable. From Sema hanim in housekeeping who found my daughter's beloved stuffed animal in the laundry when we thought it was gone forever, to Enser bey in the front who assisted us with luggage and was so endearing with my daughter practicing Chinese with her (xiexie!), to the sweetest front desk Kivanc bey and his amazing and gentle demeanor with my daughter, as well as Anas bey who was one of the main reasons we extended our stay by 4 nights (Thank you to our superstar, Anas bey!) to Ibrahim bey at the front desk always with a smile for us, to Necla hanim at breakfast who made us feel like royalty with her attention and smile, to Umut bey in room service who went above & beyond to help, to Ilayada hanim who booked our hair appointments with a smile, to one of the stand-out staff members of our entire stay (I wrote it down but cannot find now! It started with an "S" - maybe Senol bey?) who not only booked us on short notice at restaurants he also made an amazing recommendation for the best lahmacun we've ever had in Istanbul (at Mahir!) Turkish hospitality at its finest - thank you to you all!
Sevda, 3-night trip

10/10 Exceptional

Excellent staff
Tarek, 2-night trip