We had a hardship come up and had to cancel our trip. We asked for a refund and the hotel wouldn’t even respond to Hotels . Com . So besides our hardship we lost our money also. Thanks a lot ! For not making an exception. I’m sure you were sold out for that date , so you’re u made double the money.
Wayne
Wayne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Scott
Scott (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 29 日
No hot tub on site now???
Very disappointed to find out, contrary to pictures and website info, that the hot tub has been removed from the pool area. This is a bit of a bait and switch.
We stayed here previously, used the hot tub, and that’s why we booked again.
Theresa
Theresa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 28 日
Not Up to Hilton Standards
No face towels, crumbs on the floor, paid $30 for a breakfast that we thought was included, and would have easily forgone,
JOSEPH
JOSEPH (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 24 日
Pricey for what you get
I can’t say enough about the cook who did our breakfast orders- she was amazing! Friendly and went above what was expected. However, we were expecting more for the $200/night we paid for- toilet paper running out, paper thin walls, floors not back, furniture not being in the best shape.
Carol
Carol (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Jimmie Sue
Jimmie Sue (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 9 日
Keith
Keith (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Matthew
Matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Great service!
Check in was very quick and easy. Room was clean and comfy.
Leslie
Leslie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 16 日
Tom
Tom (2 晚行程)
Travelocity 真實旅客評價
10/10 完美
2025 年 2 月 11 日
Room w/ jacuzzi
Amazing get away, jacuzzi was amazing!
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 9 日
Overall our stay was great. Noise from other rooms could be heard within our room making it hard to sleep.
Ashley
Ashley (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 4 日
The front desk staff were awesome....all weekend!
The bar staff were excellent!
Ice Machine on first floor not working - bad!
Housekeeping - horrible. Our room was never touched. Never had enough towels even when front desk instructed them on the walking!
Check in - was at 3? I didn't get a room until after 5 pm. Not acceptable.
Trash never emptied in our conference room, started with only 1 trash can for the whole weekend. Had to ask for more and then nobody came to empty them. Front desk staff very attentive!
Elizabeth
Elizabeth (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 31 日
Very nice hote and area
I always enjoy my stay here friendly staff and a very nice hotel. Lots of shopping and restaurants near by.
eddie
eddie (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 27 日
Mollie
Mollie (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 26 日
Kimberly
Kimberly (2 晚行程)
Travelocity 真實旅客評價
10/10 完美
2025 年 1 月 24 日
Al
Al (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 21 日
Did not like accomidations and cost was too high.
Kenneth
Kenneth (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 20 日
Jaylen
Jaylen (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 14 日
Brandon
Brandon (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 14 日
The evening clerk was wonderful. She brought us the pack n play/extra blankets & more towels since the room only had 2 towels 2 wash clothes but I made the reservation back in October for 3 adults and an infant. Which brings me to the next complaint. My sister goes down when the night clerk is still there to get some coffee since our baby had a rough night & clerk said “Oh yea we heard about that “. Which if someone was paying attention you would not book the rooms on the other side of a reservation with a baby. I would understand if hotel was full but was not. We asked. One last thing. We had to get ice from front desk put it in ice bucket then when we went to dump ice the bucket had a hair & dirt in it.