My wife and I found our 2-night stay at this hotel rather ho-hum, disappointing in fact.
Hotel is mediocre, outdated and in need of repairs and improvements. Our room's heating did not work properly and the door handle broke off when opening the door.
Power and USB outlets were missing. Kettle and coffee tray were kept in the wardrobe (LOL) and had to be moved to a table where there was a power outlet. We've seen this at other hotels, but only where space is lacking. There was no need for this it in our room.
We had breakfast one morning and the food simply tasted terrible - it could have been prepared better by a child. We didn't go back and went elsewhere for breakfast and dinner, even though we had a pre-paid bed & breakfast rate.
The staff are courteous but appear nervous. Perhaps because they are under staffed?
Management need to take notice that by comparison with other hotels, they are not on a par with other 3 star hotels. Significant changes are needed to keep travelers coming back.
We came here because it was recommended by my parents based on a stay 10 years ago. As one can see online, reviews are now hit and miss, so we hope they listen because it is otherwise a beautiful property and a great location. However, IMO these features alone will not be enough sustain this hotels' business.