Does Embajada Universal By La Eufemia Group offer free cancellation for a full refund?

Yes, Embajada Universal By La Eufemia Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Embajada Universal By La Eufemia Group?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Embajada Universal By La Eufemia Group?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Embajada Universal By La Eufemia Group?

Yes, there's free self parking.

What are the check-in and check-out times at Embajada Universal By La Eufemia Group?

Check-in start time: 11:00 AM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Embajada Universal By La Eufemia Group and nearby?

Have fun during the warmer months with activities nearby such as windsurfing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Does Embajada Universal By La Eufemia Group have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Embajada Universal By La Eufemia Group like?

Embajada Universal By La Eufemia Group is located on the waterfront, a short 3-minute walk from Laguna Milagros.

Embajada Universal By La Eufemia Group, Huay-Pix: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 2, 2025

Un lugar tranquilo y perfecto para relajarte

Juan Ignacio, 2-night trip

10/10 Exceptional

Jul 11, 2025

Me encantó este hotel! Sin duda regresaré pronto! La comida deliciosa, un ambiente tranquilo y conectado con la naturaleza. Solo sugeriría que tengan leche de almendra y salsas más picantes :)

Pamela, 4-night trip

10/10 Exceptional

May 24, 2025

Habitaciones con acceso a Laguna, lo mejor 👍

Excelente lugar para desconectarte del ruido de la ciudad, fácil acceso, cerca de frontera y lugares de interés, me gusto mucho la coneccion y respeto con la naturaleza, sin duda volveré al lugar.

Javier, 1-night trip

10/10 Exceptional

Apr 19, 2025

Muy bonito lugar

Está muy bonito el hotel, frente a la laguna, puedes nadar, kayak, pasar el rato, alberca. Nos gustó mucho y todos amables y serviciales.

Enrique, 3-night trip

8/10 Very good

Jul 7, 2025

Away

This hotel was far away from town. If you don't rent a car you will have to request a taxi and it can get a bit expensive. If you are planning on staying on the hotel only then this is the place for you. Not a lot of variety on the breakfast, it says Continental but it's only fruit, oatmeal and coffee/tea.

Lesly, 3-night trip

10/10 Exceptional

Apr 2, 2025

Super and quiet area! Very relaxing swimming in the laguna

nadine, 4-night trip

10/10 Exceptional

May 9, 2025

Me encantó sin duda regresaría mil veces

José Antonio, 2-night trip

8/10 Very good

Aug 5, 2025

Excelente pero con algunos detalles

El lugar es muy bonito, con un ambiante para relajarse y no hacer nada. El personal aunque sumante amable y eso es de agradecerse, en el servicio si les hace falta un poco de atención, a veces pides algo y se van a hacer otras cosas personales antes de atender al cliente. Creo que con poco mas de énfasis por parte de su propietario que va ahí por ratos a tomarse una cerveza y se va, no habría ningún comentario negativo sobre el lugar. Aun y con todo si vale la pena ir, son detalles...

BRUNO, 3-night trip

10/10 Exceptional

Feb 12, 2025

Maravillosa.

Maria, 2-night trip

10/10 Exceptional

Jan 1, 2025

Buena Vida!

Hicimos mi pareja y yo un viaje a Bacalar y por Instagram nos apareció este Alojamiento, fue lindo pasar 2 noches ahí, son muy buenos anfitriones, las personas que están en el Alojamiento.

2-night trip

6/10 Good

Jul 22, 2025

Nice property - Inconveniences

The room was very clean and yet very simple. The pool was not very inviting as it could have been cleaner. The waterfront is excellent for sitting at night and taking in the ambiance. The swimming is accessible for a swimmer as the water is deep. Breakfast claims to be at 8am but after 40 min we left as it was not ready. We were passing through doing long day drives so I was disappointed that I was unable to enjoy the pool and breakfast that I had considered when booking this property. Decent place if you are not on a timeline.

Lobelia, 1-night trip

8/10 Very good

Apr 14, 2025

Property was fun to stay at. It’s like staying out of glorified treehouse. If you’re expecting luxury and fine amenities, this is not the place for you. Think of this place as a tree fort that you built when you’re a kid, but you get to sleep in it and take a shower. It’s very fun and relaxing. Not to mention, the staff is very accommodating and they feel like family.

Sharona, 2-night trip

10/10 Exceptional

Aug 24, 2024

Hermoso lugar de ensueño en medio de naturaleza

Javier, 1-night trip

2/10 Poor

Jul 3, 2025

El lugar no tenia luz y no quisieron rembolzar el dinero, el camino para llegar es horrible está entre el medio de la nada sin nada de luz para llegar, camino empedrado en muy malas condiciones especialmente en dias lluviosos. Demasiados mosquitos. Todo fue una mala experiencia

Iris, 1-night trip

10/10 Exceptional

Mar 18, 2025

That you had to park far away

Nancy, 1-night trip

8/10 Very good

Aug 5, 2024

El Hotel esta muy bien, el detalle es que para llegar es en lancha o por un camino de terraceria que ni intentamos, la comida del restaurant esta buena pero no excelente.

David, 1-night trip

4/10 Fair

Feb 2, 2025

Have seen better days

The staff at this place is amazing ang very helpfull. But this place is not like the pictures! It’s old and it needs a brush up!! The pool wasn’t cleaned, our rooms weren’t cleaned once through our four nights and it rained through the roof.

4-night trip

2/10 Poor

Dec 26, 2024

Decepcionante solo me quede una noche. Es una verdadera ESTAFA

Carolina, 6-night trip

8/10 Very good

Jan 11, 2025

El concepto está bárbaro pero le falta mantenimiento y limpieza.

Samantha, 1-night trip

4/10 Fair

Aug 2, 2025

Lamentable ! Regrettable !

Décevant je ne recommande vraiment pas . Petit déjeuner quasi inexistant ( café soluble , bouillie de muesli écoeurante, et 3 tranchettes très très fines 😂😂 de fruits ) Un Service et un accueil plus que lamentable en plus ils ont ose réclamer des tips . Pas de bouteilles d eau dans les chambre si 3,50€ la petite bouteille à la réception . Nous sommes restés 3 nuits et les chambres ne sont pas faites. On a dû réclamer des nouvelles serviettes à la femme de ménage Le premier soir nous avons dîner au restaurant qui d ailleurs est cher avec des portions très petites. Nous avons réglé l addition le soir même et le jour de notre départ on nous a réclamer à nouveau l addition . L’eau de la piscine est verte et stagnante . Visiblement ça ne dérange personne et c est normal pour eux . Dans les chambre il n y a quasi pas de lumière impossible de lire un livre le soir et pas de télé. Je ne comprends pas comment un hôtel pareil peut être référencé sur hôtel.com.

Kamel, 3-night trip

4/10 Fair

Jun 27, 2025

Upon arrival, we were informed that there was no running water or electricity, but were told both would be restored within the hour. However, an hour passed and nothing had changed. The cabin was extremely humid and dark, with no running or flushing water. Electricity and water were finally restored at 7:20 PM. The next morning, while having breakfast, both utilities went out again at 9:00 AM. We checked out at noon, and the power and water were still not back. I requested a refund, as the bare necessities were not available during our stay. I was told that refunds could not be issued, but was given a partial refund of my breakfast bill—$600 pesos (approximately $30 USD). It seems like this may be a recurring issue during the rainy season.

Cristal, 1-night trip

6/10 Good

Dec 18, 2024

Was very tired... quite a contrast to the photos wed seen. Felt let down

Cathy, 2-night trip

10/10 Exceptional

Sep 19, 2022

Muy bonito, natural, personal muy amable y atento. El único punto bajo es para llegarle, la carretera tiene muchos hoyos y es de tierra, los carros se quedan pegados en el lodo.

Karla Paola, 3-night trip

2/10 Poor

Aug 8, 2025

Veronica, 1-night trip

4/10 Fair

Aug 8, 2025

Mosquitos

1-night trip

Embajada Universal By La Eufemia Group

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