4/10 一般
2025 年 11 月 8 日
The rooms are severely lacking in cleanliness and amenities. The first round we checked into both beds have been slept in with hair between the sheets and on top of the bed. The floor had not been swept with leaves and dirt all over the carpet. We asked for another room and the hotel staff was incredibly accommodating and apologetic the next room we checked also had hair on the bed. Finally the third room was clean enough but we didn't notice until the morning there were no towels and no toiletries beyond a single bar of soap by the sink. Each time there was someone else at the front desk also asking for assistance and in the morning other guests were expressing their frustrations with the challenges of their own rooms.
The staff we interacted with were very polite and apologetic and accommodating but clearly the standards for cleanliness upkeep at the hotel are lacking.
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
