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Holiday Inn London Brentford Lock by IHG

4.0 star property
Waterfront hotel with restaurant, near Royal Botanic Gardens, Kew

Choose dates to view prices

Photo gallery for Holiday Inn London Brentford Lock by IHG

Exterior
Daily buffet breakfast (GBP 13.95 per person)
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Holiday Inn Brentford Lock, an IHG Hotel, near Royal Botanic Gardens and Twickenham Stadium offers a relaxing retreat with a coffee shop/cafe and The Open Lobby restaurant. Enjoy the gym, bar, dry cleaning/laundry services, multilingual staff and 24-hour front desk. Guest reviews rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 6 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
The current price is HK$730
HK$980 total
includes taxes & fees
9 Nov - 10 Nov

Why we love this property

Flavourful dining choices
This hotel features a restaurant, cafe, and bar for diverse culinary experiences. Guests can kickstart their day with a buffet breakfast.
Pillow perfection
Snooze soundly on hypo-allergenic bedding with personalised pillow options. The hotel's 24-hour room service satisfies midnight cravings.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony (Canal View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony (Canal View)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Room amenity

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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8.8 out of 10, Excellent, 1,014 reviews
The price is HK$709
HK$851 total
includes taxes & fees
9 Nov - 10 Nov
Novotel London Brentford
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About the area

Map
Commerce Road, Brentford, England, TW8 8GA

What's nearby

  • Syon Park - 5 min walk - 0.4 km
  • Ealing Broadway Shopping Center - 7 min drive - 3.3 km
  • Twickenham Stadium - 7 min drive - 4.3 km
  • Royal Botanic Gardens, Kew - 11 min drive - 2.3 km
  • Wembley Stadium - 15 min drive - 11.6 km

Getting around

  • Heathrow Airport (LHR) - 29 min drive
  • Farnborough (FAB) - 37 min drive
  • London (LTN-Luton) - 44 min drive
  • Gatwick Airport (LGW) - 80 min drive
  • London (LCY-London City) - 97 min drive
  • Brentford Station - 11 min walk
  • Syon Lane Station - 14 min walk
  • Isleworth Station - 24 min walk
  • Boston Manor Underground Station - 26 min walk

Restaurants

  • ‪Brentford Cafe & Restaurant - ‬3 min walk
  • ‪The Brewery Tap - ‬7 min walk
  • ‪Sam’s Larder - ‬5 min walk
  • ‪Coach & Horses - ‬8 min walk
  • ‪KFC - ‬5 min walk

About this property

Holiday Inn London Brentford Lock by IHG

When you stay at Holiday Inn London Brentford Lock by IHG, you'll be a short five-minute drive from Thames River and Royal Botanic Gardens, Kew. Guests can visit the fitness centre for a workout or grab a bite to eat at The Open Lobby, which serves breakfast, lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 134 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (GBP 17 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 6 meeting rooms
  • Conference space (12745 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Television in common areas
  • Fitness centre
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 116
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Vibrating pillow alarm
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Open Lobby – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 13.95 per person

Parking

  • Covered self-parking costs GBP 17 per night
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Brentford Lock Hotel
Holiday Inn Brentford Lock
Holiday Inn Lock
Holiday Inn Brentford Lock
London Brentford Lock By Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Hotel
Holiday Inn London Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Brentford
Holiday Inn London Brentford Lock by IHG Hotel Brentford

Frequently asked questions

Does Holiday Inn London Brentford Lock by IHG offer free cancellation for a full refund?

Yes, Holiday Inn London Brentford Lock by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn London Brentford Lock by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn London Brentford Lock by IHG?

Yes. Self-parking costs GBP 17 per night.

What are the check-in and check-out times at Holiday Inn London Brentford Lock by IHG?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.

What is there to do at Holiday Inn London Brentford Lock by IHG and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Holiday Inn London Brentford Lock by IHG?

Yes, there's an on-site restaurant, The Open Lobby.

What's the area around Holiday Inn London Brentford Lock by IHG like?

Holiday Inn London Brentford Lock by IHG is located on the waterfront in Syon. Popular attractions include Kensington High Street, which is 11 minutes away by car.

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Holiday Inn London Brentford Lock by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Parking
Restaurant
Food
Drinks
Shower
Family friendly

What guests liked

  • Breakfast was excellent with good options and exceptional quality value. (30 reviews)
  • Breakfast and evening meals were good with plenty of choice and staff were friendly and helpful. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Really friendly & helpful staff

Good location. Nice views of the canal. Close to pubs and restaurants. Close to Airport. Really helpful staff especially at breakfast which makes a huge difference to your stay.
Dabheoc, 1-night trip

10/10 Exceptional

Staff and the property was very good.
Milin, 2-night trip

10/10 Exceptional

Brilliant and super comfortable stay overall!
Thushara, 2-night trip

10/10 Exceptional

This is a good place to stay before a Heathrow departure. Takes about an hour but it’s a nice quiet setting and photos from my morning walk.
andy, 1-night trip

10/10 Exceptional

Very clean, fresh and comfortable room

Very clean, fresh and comfortable room with very good air conditioning. Good shower/bathroom with quality towels provided. Excellent breakfast buffet with a good choice of hot and cold food.
Geoffrey, 3-night trip

10/10 Exceptional

It was clean and comfortable. An affordable stay close to the airport.
Gwen, 1-night trip

10/10 Exceptional

Friendly staff and good breakfast
RHODORA, 1-night trip

10/10 Exceptional

Staff were helpful and polite
1-night trip

10/10 Exceptional

Truly enjoyed the location in charming Brentford Lock. Our room had a lovely balcony view of the canal and was very comfortable. The breakfast was also excellent.
Elizabeth, 4-night trip

10/10 Exceptional

Very nice hotel in good area with eating places and convenient stores. On bus line.
Sherry, 2-night trip

6/10 Good

Nice balcony, average breakfast, rooms had smell of cigarettes, bar was good, evening food good
Nick, 1-night trip

10/10 Exceptional

A very pleasant stay

A very pleasant stay, spacious room, comfy bed. I would recommend this hotel.
2-night trip

8/10 Very good

Lovely staff, great area, tired room.

Excellent staff (very helpful and willing). Breakfast was great. Parking very good, but a bit intimidating with dozens of 'you must pay' signs. Very nice and convenient location. Whole place was pretty tired and could do with a refresh (one of two elevators was out of order - and looked like the sign had been there a fair while), carpets in room were old and had chewing gum embedded in places.
Philip, 1-night trip

10/10 Exceptional

Excellent hotel,great value and exceptional customer service as always.
Carl, 1-night trip

8/10 Very good

A good location hotel with good breakfast
Riyadh, 3-night trip

8/10 Very good

Great location
Adrian, 1-night trip

8/10 Very good

Really good stopover hotel.
Roberto, 1-night trip

10/10 Exceptional

Great location early booking in could not your staff
Marc, 2-night trip

6/10 Good

Staff were friendly and helpful. Room was comfortable but not clean as I expected. Would stay again but they need to improve on the cleaning.
Sharon, 1-night trip

10/10 Exceptional

Fab stay!

Comfy beds, friendly staff, lovely room overlooking the lock.
Samuel, 1-night trip

8/10 Very good

Enjoyed our one night stay but unfortunately there wasn’t water in the morning -maybe a broken water main outside?
Lorrie, 1-night trip

10/10 Exceptional

Slept well every night. Breakfast service was good.
Shinji, 5-night trip

8/10 Very good

Good option for a London stay

Comfortable and clean, with parking, it’s the second time we’ve stayed here. Brentford train station connects to Waterloo in half an hour, so the hotel is a great option at a good price. Breakfast is good (usual hot and cold options), bath and a shower in the room, plus a decent sofa bed for the teenager.
Karla, 2-night trip

10/10 Exceptional

It was ideal for the purpose of our visit & transport options
Rosalind, 1-night trip

10/10 Exceptional

1 night family stay.

1 night stay in a family room. It was very spacious, clean, comfy beds. Staff were very friendly. Great breakfast options. Would stay at the hotel again.
Joscelyne, 1-night trip