Beautiful & great service , room service food- bad
The hotel is wonderful, the service was exceptional, and the rooms were so relaxing. My only complaint was the room service food was not very good. Very hit or miss and limited menu options. 50/50 shot of decent food.
Courtney
Courtney (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
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Lucia
Lucia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Patricia
Patricia (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 2 日
After we complained about the noise and construction bothering us in our room they moved it to a different room that was better but could hear construction noises
The room that were assigned first did not have proper privacy locks as well
Otherwise it’s a great resort and exceptional food and hospitality
SATISH
SATISH (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 31 日
A beautiful property to celebrate our 10 year anniversary! Great restaurants, perfect soft sand beaches, fun entertainment. Highly recommend staying here for a special celebration!
Jenny
Jenny (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Staff were very nice and accommodating very clean and safe hotel beach was nice pool was nice as well swim out room was for to die for.
Valerie M
Valerie M (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Sidney
Sidney (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 27 日
Customer service was excellent. The property is average at best. The restaurants are just ok. The property itself is very big so it’s quite a trek to the main pool area and beach. They really try to keep the seaweed in check but don’t be fooled…. Its everywhere. Sorry but there’s no way this is a 9.6 resort. The biggest downside is upon arrival. They can call it what they want but there’s an aggressive push to get you to buy a timeshare. Call the pitch what you want but they are timeshares. All that being said, the customer service was top notch.
Terrance Jay
Terrance Jay (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 27 日
Alexander
Alexander (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 25 日
Brooke
Brooke (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Todo excelente
Diego
Diego (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 24 日
Jin
Jin (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Jessica
Jessica (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 21 日
The attention to every detail was superb.
Martin
Martin (8 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 20 日
The resort is absolutely incredible—easily one of the best we've experienced. From the delicious food and top-shelf drinks to the lively entertainment, everything exceeded expectations. The staff truly made the trip memorable—especially Andres at the swim-up bar, who brought great energy and kept things fun. He made hanging out at the bar a highlight of our stay.
My only critique would be the lack of drink service to the swim-up suites. Without waitstaff coming around, the convenience of the swim-up feature feels a bit wasted. If we return, we’ll likely skip the swim-up upgrade for that reason.
Jared Michael
Jared Michael (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 17 日
The best resort. Well it was out first and I know it’s gonna be hard since it was as 1000 out of a 10. I loved it
Yalin
Yalin (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Amazing attention to every detail. Such a curious and professional staff. Never had to wait for anything and was always taken care of throughout the duration of our trip. Fantastic food and drinks which were accompanied by original food theme days. Attractions like tuna carving and ice bath therapy were welcome changes to all inclusive we’ve been to. The nightly shows were Very well done and entertaining. Entertainment team overall did a fantastic job. 5 star without question.
John
John (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 16 日
Magda
Magda (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Secrets Maroma is by far the best resort I have been to. The staff are extremely friendly! The beach was absolutely amazing! The food and drinks were incredible! My wife and I had the most amazing time there! I highly recommend this resort if you are looking for an all inclusive/adults only resort!
Erin Michelle
Erin Michelle (14 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 15 日
It was ok. Some of the staff was helpful while others were unfriendly. This is a very laid back and quiet resort that is not accommodating to groups. Many in our group got sick with E. Coli during our trip.
Breanna
Breanna (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 14 日
Is perfect
lesly
lesly (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 6 日
This place really caters to their guests. This was the best resort I’ve visited.
Tamara
Tamara (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 5 日
La comida excelente, el servicio también. La playa es espectacular. Volvería a elegir este Resort