So, we reserved a one night stay online through hotels.com. I paid in full for this because I used my one key cash & paid the remainder. Checked out at 5 am on Friday and as of 3 days later, they're running my card used for incidentals multiple times a day for the full one night stay that was already paid for.
Donna
Donna (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 4 日
Needs a remodel
Wade
Wade (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 22 日
Bell
Bell (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 6 日
Blah
We didn’t expect much but won’t be staying again. Breakfast was good. Desperately needs updates. The toilets are so low. Beds were horrible but the pillows were ok. My husband did enjoy the chase and the desk was easy to work from. Front desk lady was nice but not from the area so getting information was difficult. Pool was closed and that absolutely infuriates me when it isn’t noted on the booking sites. Shower had hardly any pressure and the room was quite dirty.
Tabitha
Tabitha (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 5 日
Well they didn’t let me stay. They said I never had a reservation even though had clearly made a reservation, showed them the confirmation. Just said sorry.
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
hunter
hunter (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 19 日
It’s ok
Stopped on our way through. First room we got the ac unit didn’t work. They moved us to another room and one set of outlets by the bed didn’t work. Definitely could use some improvements as there were some things that were dated or damaged. Was fine for one night. Not what I’ve experienced at other holiday inns
Erin
Erin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
Janice
Janice (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 14 日
Poor service
There was no air in the room and was told that we couldn’t move rooms since we had already walked into the room.
Jennifer
Jennifer (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 13 日
Good
The facility is due for some remodeling, but our stay was short, clean, and quiet.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Good highway stop
Good place to stop off the highway, nice people, restaurants within walking distance.
Louise
Louise (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 5 日
Wayne
Wayne (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 5 日
Alondra
Alondra (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
close to family, a little older facility, clean and wonderful breakfast
Mary
Mary (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 28 日
Room was servicable....door needs a paint job and adjustment so it closes normally. Room was quiet...morning breakfast buffet very good.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 27 日
The hotel is in poor to average condition at best in the room. Bathroom door had paint peeling off. The shower was terrible and wouldn’t divert water to the shower head hardly at all. All the exterior trash receptacles were over flowing, appeared to have not been emptied in several days. The indoor pool was not operational. The only positive note was the breakfast and the lady that was in charge of the breakfast. Very customer friendly and service oriented
Craig
Craig (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 24 日
Meet expectations
Joanne
Joanne (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 24 日
Stacy
Stacy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 24 日
Awful, I wouldn’t stay here ever again! Our family was so exhausted from our 14 hour drive we stayed but wouldn’t ever go back or recommend for anyone with a family!
Chelsea
Expedia 真實旅客評價
4/10 一般
2025 年 3 月 23 日
This is the oldest and least well maintained Holiday Inn Express I have ever stayed in. Bathtub was the dirtiest I have ever seen. Rust everywhere. Breakfast server did a great job.
Jon
Jon (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 22 日
Not Impressed
When arriving found out pool was closed for maintenance. Gave us key card for room it wasn’t ready hadn’t even been cleaned. Bed unmade dirty. Went to front desk to get another room took lady couple tries to find a clean room for us. Seems they had a water leak etc fans blowing in hallway and water leaking in bucket from ceiling. Rust in bathtub and spot broken to take bath. Not impressed
Mason
Mason (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 20 日
Paul
Paul (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 20 日
Will never stay at this hotel again!
We left the hotel immediately after going into the room. Our room was on the 3rd floor. When the elevator reached the 3rd floor, it shook and made an awful noise for at least 3 minutes before the door opened. The hall was extremely hot. Once we got inside the room, we tried to call the front desk to inquire about the elevator. The phone beside the bed did not work. We located a second phone on a table. When calling the front desk we received a busy signal. We called the number to the hotel from our cell phone and received a message that the number we were calling was disconnected or no longer in service. We got back on the terrible elevator and went back to the front desk and turned in the key card and notified the staff member we were uncomfortable and did not want to stay. She said ok and was not concerned about why we did not want to stay. I asked if I would be refunded and was told yes and that our card had not been charged. I now see my card was charged and want a full refund immediately.
Judy
Judy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 20 日
Holiday Inn Express - Andover KS
Bathroom door didn't close, room door didn't automatically latch when door swung closed (had to push or pull to latch and lock) only 14 channels and no news, elevator out of service, leak in ceiling by elevator, staff on break at front counter in morning and no one to great you when you walk in. It was clean.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 20 日
We paid for a king….we got a queen bed. When asked about it. They said they upgraded our room. So we got a sofa? We wanted a king size bed! This Hoilday Inn was not at the level of others.