Nice accommodation, breakfast is a bit of a shambles. I shouldn't have to queue 15 minutes for a breakfast table when at least 8 were empty and just needed cleared. No real complaints about the rest of the stay, they just need a much better breakfast system and have a few more options in the hot buffet
Lee
Lee (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 14 日
Pit stop hotel, basic, slow breakfast
We arrived late ish around 8pm and despite being thenonly ones checking in the manager decided he was more important to stop the lady checking us in and ask her to put something on someones tab! Let the customer check in first!
Breakfast we had to wait 30 mins to be seated with only 4 couples in front of us. Either the staff need more training on how to run breakfast or their is nit enough equipment to deal with 240 people staying. You know how many people are staying, put the rigbt number of staff on. All the staff were lovely except the same one from check in who told people off for waiting for food, raged at other diners that people arent patent enough. Ive been to lots of hotels and they all cope, figure it out and dont brerate people
Oh and the room had a spider hanging down pver the bed as we walked in.
Helen
Helen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 13 日
The parking was very good - the bar was a bit ‘strange’
Breakfast was excellent
Didn’t see any pets
Bernard
Bernard (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 9 日
Christopher
Christopher (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 8 日
Nice stay
Enjoyed our stay. Will be coming again
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
A nice hotel
Hotel nice and clean, staff friendly
J
J (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 5 日
Hanna
Hanna (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 27 日
Care home that hasn't been renovated!
Hotel was a disappointment more like a care home and old dated furniture and fixtures in the bedroom. The worst was the ensuite bathroom simply awful! Dirty and had not been dusted for months! The disabled facilities (we did not ask for any disabled aids) were old and one of the grab handles near the bath was coming off the wall. Health and Safety risk. Will not be returning!
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Denise
Denise (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Lovely hotel
Very helpful staff , all lovely & polite staff .
The 3 rooms were all clean & nice .
The grounds are beautiful and kept well .
The hotel is lovely . The food in the resturant , breakfast really nice and food in the evening was beautiful .
Andrea
Andrea (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
Overall the stay was fine
Friday saturday night however the bathroom light didnt work causing issues having a shower as i would get fined if i set the alarm off due to steam
I reported it sat am and on coming back from the races i found it still not working causing the same issue sunday morning
Barry
Barry (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 24 日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 21 日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Charlotte
Charlotte (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Evelyn
Evelyn (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 28 日
Kristina
Kristina (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
My stay at Burn Hitrl
Only stayed one night so can’t really give a review but I can say that the staff were very nice. Breakfast was excellent .
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Peter
Peter (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 20 日
Pricey for what it is
Nice setting if you ignore the industrial estate behind it but shame the hotel feels a bit like an old care home - room was basic and shower poor - lacked enough hot water and temperature fluctuated constantly. Room felt dark due to the low energy lightbulbs used - these gave a murky feel to the room and there are better low energy bulbs now available which at least don't make it feel like the room is foggy.
We were room only and used as a base to sleep - so fine for this purpose - but expensive enough for what it is and do think a decent shower is a essential for any hotel. Staff were pleasant and no issues here.