4/10 Fair
Oct 19, 2024
The aesthetic of the hotel and the view were highlights.
On check in I told reception we were separate, but instead of treating me as a separate entity they decided to show the two friends I came with my room first. After checking out I found out they billed what should have been billed to my room to their room. My room was smaller than theirs, which was upsetting as I know we paid the same price. The bathroom door had a lock but didn’t lock. Its outward swing blocked the circulation of the room. The drawers either wouldn’t work or would get jammed and fall out.
The quality of house keeping to turn over my room was poor. Clumps of hair left by the sink. Furniture was left askew. Never left more toothpaste or q-tips when I finished what was originally given on check-in.
My requests through WhatsApp were granted. There was a friendly cat on site.
Snow Xueyi
Snow Xueyi, 5-night trip with friends
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