We had a very pleasant 1 night stay for a wedding. The service was excellent, , the staff were helpful and courteous to us all. Our own room was clean and comfortable.
Elaine
1 晚家庭旅程
8/10
Check in great, staff very efficient and friendly, rooms good, warer pressure in shower up and down. Breakfast good, had to wait on two mornings for tea as only one on ans she was run off her feet as it was extremely busy. Bar an food and staff excellent. Door's to floor 3 not wheelchair friendly.
John
3 晚友伴旅程
10/10
Amazing
MR EMMET
2 晚行程
8/10
David
1 晚行程
8/10
Christopher
2 晚行程
10/10
Patrick
1 晚家庭旅程
10/10
Valerie
2 晚家庭旅程
10/10
David
1 晚行程
6/10
dirty dock from previous gyest under dressing table dusty breakfast was cold around shower was dirty and crack in sink
Kelly
1 晚行程
6/10
Hotel room was clean but the bed very small and uncomfortable. The mattress was 6 inches narrower than the base and very hard , poor quality that could easily be replaced. It really let the rest of the room down
Kathleen
1 晚行程
6/10
In general staff were amazing but for a manager who l overhead on a few occasion being very rude and accusatory towards guests
Such a pity
Catriona
1 晚行程
10/10
Thanks
Joe
1 晚家庭旅程
10/10
Bernie
1 晚家庭旅程
10/10
The staff was always very helpful and friendly.
Meghan
4 晚浪漫旅程
10/10
Comfortable and clean room. The lobby and halls were also pristine. Restaurants available onsite. The pool was free but you must have a swim cap; available at the spa desk.
Mila M
1 晚行程
6/10
Edith
1 晚家庭旅程
8/10
Nicola
1 晚行程
8/10
Helen
1 晚行程
8/10
We stayed for one night b&b. The room was very clean and the bed was really comfortable, only bad was the heating off the room. It was extremely cold at night. The heating off the room was poor. Apart from that the food was excellent and the breakfast was plentiful and staff very attentive. I definitely would stay again
Martin
1 晚行程
10/10
Cormac
1 晚商務旅程
8/10
Edel
1 晚行程
6/10
food great ,all great apart from noise in 302 ,from roof fan or something similar all night ,dont stay near that room
colin
1 晚行程
10/10
Great customer service and clean room
Helen
1 晚家庭旅程
6/10
So the staff were friendly but very inexperienced. I are on site both nights. Ordered a bottle of wine first night and it was slammed in front of me with a there you go. Not even opened.
Second night was worse when I ordered shepards pie and it came out burnt. No management at all around to complain so scoped it off and ate . Then asked for desert menu and a beer 20 mins later she looked at me brought over beer lobbed it on table and left menu. No sorry I forgot.Upon leaving next day I went to complain as finally I saw a manager but there was a queue.
Very very disappointed in this I have to say but hopefully management will read this and not leave their team exposed like this again