The service was excellent, but the receptionist need to be trained more and the choice of Resturant and food are not great at all, it's very blend
Sukayna
Sukayna (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 24 日
Kai
Kai (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 21 日
Stingy with the wash cloths lol but great experien
Besides the phones in the room wasn’t working and house keeping didn’t want to give extra wash cloths lol it was a beautiful resort, a lot to do.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 16 日
Norma
Norma (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
Luiz E G
Luiz E G (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Jens Bjerre
Jens Bjerre (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Overall the experience was amazing, I would come back. Food is good with a lot of options. The beach is beautiful, calm warm water. Very nice staffs activities.
Yuderka
Yuderka (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 15 日
Lorianne
Lorianne (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 15 日
Resort perfecto
Un resort perfecto para ir solo con tu pareja y un grupo de amistades. Los empleados son un amor y bien respetuoso e siempre disponible.
Kassandra
Kassandra (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 11 日
Perfect place to have a vacation !
yimy
yimy (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 10 日
We had an amazing time at this beautiful property on our honeymoon! Would definitely recommend. We really appreciated the activities they had planned throughout the day, and that they quieted down by 10-10:30 every night (our room was facing the outdoor stage).
Katie
Katie (7 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 10 日
The property grounds are beautiful! There are enough spots for photo ops.
An hour after my check in the power went out. We were left without running water and communication as hotel phones and cellular service alsovwas lost. This ordeal lasted close to 5 hours.
Their back up generators blew out ( that's what we were told). When service was restored, water pressure was low and dining options were were very few.
Liquor options at the bars were not
great. I never received my complimentary bottle of wine to my room , I asked twice.
Last night of stay was interrupted by a leak and plaster falling into the jetted tub while I was in it.
Good things: Best food was at Thalassa and Bloved. The beach was beautiful. I enjoyed massages by the ocean on two separate days.
Beware of the sales pitches. I had to politely say NO a few times, more than I wanted to.
kristine
kristine (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 9 日
Beautiful grounds- a lot of exotic plants and trees all manicured! Water ponds with fish, turtles, ducks and geese! Rooms are outdated. No hot water after morning- really annoying! First 2 days there was no tv- some problem with cable connection, refrigerator didn’t work, towels holder fell of the wall! On the fourth day we had a loss of power for entire resort- that night we were served cold food in the dark with some flashlights illumination! We’ve tried 5 evening restaurants and would rate them from mediocre to horrible! Buffets were more or less ok- one can always find something to his/hers liking!The beach itself is beautiful but we couldn’t swim in the ocean due to seaweed everywhere!
marina
marina (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 9 日
Ceandra Jane
Ceandra Jane (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 2 月 9 日
Fue malo malo
Angel
Angel (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 7 日
This was our first time staying at this resort. Loved the adults only with the option to enjoy wha the family side had to offer. The grounds are gorgeous. Easy to navigate around the resort. Cleanliness of room was amazing with great cleaning service daily plus turndown service if you wanted. Our cleaner left us a gift one day as well which was super thoughtful. Staff were all friendly & engaging. Daily activities that were entertaining and fun. Night time entertainment was great. You can use the app to find out what activities are happening daily. One thing was you have book your suppers. Breakfast and lunch you didn’t have to but we didn’t know this prior to coming and how quickly some of the more popular restaurants fill up. Wish we had booked all of our suppers on day 1. But the restaurants we went to were all outstanding with great options. Wait staff was always friendly and there to offer drinks etc. One night we had a mix up of reservations and they got us in no problem. Concierge was helpful and friendly. The way we were greeted at the resort was amazing. Lots of pool and bar options and well laid out. The only thing for the main pool with the pool bar is people will get up really early to save their loungers. Not the resorts problem but it was a little annoying as people would save a lounger and disappear for hours. We truly enjoyed our time here. Want to come back again so we can experience all the restaurants as there’s so many options with the family side as well.
Leah
Leah (7 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 7 日
Thing were broken and rusted. The TV didn’t work for the 4 bedrooms
Andrew
Andrew (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 7 日
Scott
Scott (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 7 日
While a good variety of food options, we found the quality of the food to be lacking - too much salt on one hand (numerous meals) and tasteless on the other. Service was mostly great except one meal, they seemed to rush us through the entire meal.
Dave
Dave (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 6 日
Katie
Katie (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 6 日
Ryan
Ryan (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 5 日
Everyone was friendly.
Cristina
Cristina (3 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 4 日
Great place to stay. Food was abundant with great variety.
A shuttle service from hotel to airport would be a nice added feature. The beach is decent aside from the seaweed and rocks in the water. My partner cut her foot as she stepped on one.