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Hotel Novotel Mexico City Santa Fe

4.0 star property
Hotel with restaurant, near Samara Shops

Choose dates to view prices

Photo gallery for Hotel Novotel Mexico City Santa Fe

In-room safe, desk, blackout curtains, soundproofing
Breakfast, lunch, dinner served; international cuisine
Exterior
Reception
Exterior
Hotel Novotel Mexico City Santa Fe, an upscale eco-certified haven, offers a serene escape near Samara Shops. Unwind with international cuisine at 365 restaurant or energize at the gym; with free in-room WiFi and multilingual staff to assist you.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Non-smoking
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 5 meeting rooms
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Car hire on-site

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is HK$609
HK$727 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

LCD TV

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Executive Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

LCD TV

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

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Front of property

Camino Real Santa Fe

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 2,546 reviews
The price is HK$608
HK$726 total
includes taxes & fees
14 Nov - 15 Nov
Camino Real Santa Fe
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About the area

Map
Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 1210

What's nearby

  • Samara Shops - 3 min walk - 0.3 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Parque La Mexicana - 17 min walk - 1.5 km
  • Santa Fe Center Mall - 19 min walk - 1.6 km
  • Centro Medico ABC Santa Fe - 3 min drive - 3.1 km

Getting around

  • Benito Juarez International Airport (MEX) - 18 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 31 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
  • Mexico City Fortuna Station - 19 min drive
  • Tlalnepantla de Baz Station - 23 min drive
  • Tultitlan Lecheria Station - 26 min drive
  • Santa Fé Station - 17 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Fisher's - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Hotel Novotel Mexico City Santa Fe

Hotel Novotel Mexico City Santa Fe puts you within a 10-minute drive of Paseo de la Reforma and Santa Fe Center Mall. Guests can visit the fitness centre for a workout or grab a bite to eat at 365, which serves international cuisine and is open for breakfast, lunch and dinner. Also, World Trade Center Mexico City and Angel of Independence Monument are within a short drive.

At a glance

DONE

Hotel size

    • 148 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (MXN 120 per day)
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) on weekday mornings 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Working away

  • 5 meeting rooms
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Swimming pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

365 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MXN 299 per person
  • Local area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from May 2 2025 to October 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from 14 April 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 596.30 per pet, per night

Parking

  • Valet parking costs MXN 120 per day

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Hotel Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe Hotel
Hotel Novotel Mexico City Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does Hotel Novotel Mexico City Santa Fe offer free cancellation for a full refund?

Yes, Hotel Novotel Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Novotel Mexico City Santa Fe?

Yes, there's a pool. The swimming pool will be unavailable from May 2 2025 to October 31 2025 (dates subject to change).

Are pets allowed at Hotel Novotel Mexico City Santa Fe?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of MXN 596.30 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Novotel Mexico City Santa Fe?

Yes. Valet parking costs MXN 120 per day.

What are the check-in and check-out times at Hotel Novotel Mexico City Santa Fe?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hotel Novotel Mexico City Santa Fe and nearby?

Have fun during the warmer months with activities nearby such as cycling. Hotel Novotel Mexico City Santa Fe also has a fitness centre.

Are there restaurants at or near Hotel Novotel Mexico City Santa Fe?

Yes, 365 offers international cuisine.

What's the area around Hotel Novotel Mexico City Santa Fe like?

Hotel Novotel Mexico City Santa Fe is a short 19-minute walk from Santa Fe Center Mall and 15 minutes' walk from Parque La Mexicana.

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Reviews

Hotel Novotel Mexico City Santa Fe Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities

Popular mentions

Restaurant
Room
Location

Reviews

6/10 Good

Property under construction, but location to our family and restaurants was what we needed. Place is just ok.
Suzanne C, 3-night trip

10/10 Exceptional

Wonderful place and easy to access.
Anabell, 2-night trip

10/10 Exceptional

Renovated rooms are excellent. Great service from friendly staff!
Alain, 4-night trip

10/10 Exceptional

Todo excelente
Francisco Javier Alba, 1-night trip

10/10 Exceptional

Amazing hotel
Martha, 1-night trip

10/10 Exceptional

Excelente
Luis, 2-night trip

8/10 Very good

Great location for business meetings in Santa Fe
JOSE, 4-night trip

10/10 Exceptional

Good option
Diego, 1-night trip

8/10 Very good

Love being steps to our convention place.
Livier, 2-night trip

10/10 Exceptional

Everything great
Fabiola, 1-night trip

10/10 Exceptional

They need more pillow variety and we didn’t get the mini bar
Jacqueline, 1-night trip

4/10 Fair

Actually the hotel is in a period of renovation
Eduardo, 6-night trip

2/10 Poor

They gave another guess key of my room
Fernando, 1-night trip

4/10 Fair

The hotel is under renovation and has no AC or heating. There is noise from 8 am to 8 pm. The lobby is closed, and there is nothing more than a makeshift cafeteria.
Daniel, 1-night trip

8/10 Very good

There was a slight sewage smell that came from either the bathroom sink or the shower drain.
2-night trip

2/10 Poor

Staff and service are terribly bad.
Emeriel, 1-night trip

4/10 Fair

Not a place to stay

No air in room that was functional. Room would not cool below 25c. Amenities poor. Will not return to this hotel and will not recommend colleagues stay here.
2-night trip

2/10 Poor

Beware, so many better hotels options nearby

BEWARE Room and hotel was so old and in need of renovation. The place felt haunted. The gyms equipment should be in a museum, I think it was 50 year old antiques. The staff was okay… only good thing is location. The breakfast was old food, from days ago. I had better food on Rwanda Airlines. Pay 50$ more and you can stay at beautiful mariott across the street.
1-night trip

10/10 Exceptional

Rafael, 1-night trip

10/10 Exceptional

Angie, 1-night trip

10/10 Exceptional

Jorge, 2-night trip

10/10 Exceptional

Carlos, 3-night trip

10/10 Exceptional

Lydia Maria, 1-night trip

10/10 Exceptional

Carlos Alberto, 2-night trip

10/10 Exceptional

Luis, 2-night trip