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Hotel Plaza by Kavia

2.5 star property
Dive into local culture steps away from your hotel door. Relax in the pool or explore nearby attractions with ease.

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Photo gallery for Hotel Plaza by Kavia

Front of property
Standard Double Room | In-room safe, desk, laptop workspace, free WiFi
Outdoor pool
Outdoor pool
Front of property
Discover the charm of Mérida Centro at Hotel Plaza by Kavia, where you can unwind in the outdoor pool or stay connected with free in-room WiFi. Enjoy a convenient location near Yucatan International Convention Center and Mérida Cathedral, plus amenities like luggage storage and tour assistance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Free self parking
  • Outdoor swimming pools
The current price is $66
includes taxes & fees
$55 per night
Feb 26 - Feb 27

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | In-room safe, desk, laptop workspace, free WiFi

Deluxe Studio Suite

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, free WiFi

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite | In-room safe, desk, laptop workspace, free WiFi

Family Studio Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, free WiFi

Superior Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, free WiFi

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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  • Free WiFi
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8.0 out of 10, Very Good, (1250)
The price is $46
includes taxes & fees
$38 per night
Mar 11 - Mar 12
Hotel El Español Paseo de Montejo
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About the neighborhood

Map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000

What's nearby

  • Paseo de Montejo - 1 min walk
  • Paseo 60 - 8 min walk
  • Yucatan International Convention Center - 13 min walk
  • U.S. Consulate Merida - 15 min walk
  • Mérida Cathedral - 18 min walk

Getting around

  • Mérida International Airport (MID) - 17 min drive
  • Teya-Merida Station - 27 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Piensarosa - ‬3 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪El Apapacho - ‬6 min walk
  • ‪El Pico de Orizaba - ‬5 min walk

About this property

Hotel Plaza by Kavia

Hotel Plaza by Kavia offers a great location, putting you within a 15-minute walk of Paseo de Montejo and Yucatan International Convention Center. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, U.S. Consulate Merida and Mérida Cathedral are just a 5-minute drive away. Fellow travelers love the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 44 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited
    • Free offsite parking within 164 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • An outdoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 31

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 220 for adults and MXN 220 for children

Policies

This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

Does Hotel Plaza by Kavia offer free cancellation for a full refund?

Yes, Hotel Plaza by Kavia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Plaza by Kavia?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Plaza by Kavia?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Plaza by Kavia?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Plaza by Kavia?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel Plaza by Kavia?

No, this hotel doesn't have a casino, but Casino La Cima (14-min walk) and Diamonds Casino (6-min drive) are both nearby.

What is there to do at Hotel Plaza by Kavia and nearby?

Hotel Plaza by Kavia has an outdoor pool.

What's the area around Hotel Plaza by Kavia like?

Hotel Plaza by Kavia is in Mérida Centro, a short 1-minute walk from Paseo de Montejo and 13 minutes' walk from Yucatan International Convention Center. Travelers love the hotel's prime location.

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Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Good location, super clean...and a very nice staff...
Hendy, 5-night trip

10/10 Exceptional

Enjoyed my stay!
Brenda, 2-night trip

8/10 Very good

Amazing location, best street to stay on in Merida, has a great cafe and Italian restaurant directly below and a great dessert place across the street.
Nick, 4-night trip

8/10 Very good

clean ,new hotel in good location
I chose this hotel because of location and my late arrival.On Hotels.com this hotel advertises a 24/7 front desk however after booking I received numerous email stating that if I was to arrive after 6 pm to contact the property beforehand. This proved impossible for me and for the help desk at Hotels.com. Eventually ( on the scheduled morning of check-in) I received a message saying someone would be there to welcome me. This mix up offered me hours of worry and consternation that were not necessary if the hotel services had been described correctly on Hotels.com
William, 1-night trip

10/10 Exceptional

Friendly staff.
Alma, 3-night trip

10/10 Exceptional

Recomendable
Carlos, 8-night trip

10/10 Exceptional

Very helpful staff
Angel, 2-night trip

10/10 Exceptional

Very nice . Well keep up . Very clean and very good service
Sylvia, 3-night trip

10/10 Exceptional

Everything was great
pilar, 3-night trip

10/10 Exceptional

Satisfied
Staff did a wonderful Job
Mark, 3-night trip

10/10 Exceptional

clean rooms
Libni, 1-night trip

10/10 Exceptional

Pros: great service, well designed shower, spacious room, coffee maker. Great Italian next door, great sorbet across the Paseo. Cons: none?
Karolina, 1-night trip

10/10 Exceptional

Amazing
Amazing
Gualberto, 1-night trip

4/10 Fair

Terrible
The staff is not very nice . We wanted to see a room before reserved here …. « you can go wherever else you want «  . No smile , no hello …just a strange look at us (I’m not American and my girlfriend is Mexican ) . The rooms are not clean at all . Just a towel . Cleaning outside …hum . I saw 2 days the dishes left besides the elevator which brought ants everywhere .
Christine, 2-night trip

2/10 Poor

The property had issues with laundry so towel were smelly.
GABRIEL, 1-night trip

6/10 Good

The staff, especially Ysa, was wonderful. The room size quite large. You had to call the desk to get hot water several times during our stay. One morning there was no water at all. When it rained the front entrance floods badly. Levelling the ground, or building a walkway would probably help.
andrew, 7-night trip

2/10 Poor

First they wave me a room and the toilet was flooded so they changed me to another room. Then two men tried to open my door at 3:00 am they said only “sorry madam it was a mistake”, I was very very scared. They did not update their system that was the problem. Me dieron habitación con baño tapado me cambiaron de habitación y a las 3:00 am intentaron abrir el cuarto. Solo dijeron “una disculpa dama fue una confusión.” Por error del sistema.
Malinalli, 1-night trip

2/10 Poor

I decided to try this hotel as the location is ideal and the price for the room seemed reasonable. However, my experience was not pleasant at all. The glass for the window seems poor quality letting all the noise in. There was some construction noise going until 3 am, you can hear and feel everything. This is a busy street, we could not sleep at all. We decided to check out early and that's when the trouble started, the staff refused to refund us and will not do so until Expedia contacted them. We had other issues with the safe not working. The door that access the terrace had no lock and no key and our shower had a leak going all night. Also the bathroom smelled like mold. The staff were careless and dismissive. We had an opportunity to speak with the manager and the experience was the same. This hotel can use some better management and much more maintenance. Sadly I do not recommend this hotel at all. What I do recommend is that you book through Expedia, they were fantastic and so helpful.
Elibet, 4-night trip

2/10 Poor

Queja
La recepcionista terrible, nada soluciona y carente completamente de empatía. Me habían ofrecido una habitación con vista a Paseo Montejo, y me dieron la última del lado opuesto. No funcionó el aire acondicionado, y luego lo solucionaron. No sale agua caliente, solo tibia e intermitente mente. Yo había ido a ese hotel en otras ocasiones siendo cliente frecuente, y a la recepcionista le importo nada. En fin, no vuelvo a ese hotel...
1-night trip

8/10 Very good

En general bien.
En general bien. Bien ubicado y habitaciones muy amplias. Le hace falta un poco más de limpieza a las habitaciones, sobre todo a los muebles (cubierta de vidrio) y al piso.
4-night trip

4/10 Fair

Te van a tocar de madrugada de recepción
El Hotel es como una plaza donde no tienen control de acceso, me fueron a tocar a la una de la mañana que por un agua que había pedido, al otro día me dijeron que les habían informado que había un huésped más. Mal control del lugar. Si reservas con desayuno te aumenta 500 pesos y tienen solo unos paquetes, pero en la misma cafetería te gastas 300 pesos y pides lo que quieras.
Omar, 2-night trip

8/10 Very good

Oscar Mauricio, 3-night trip

10/10 Exceptional

Tami, 3-night trip

8/10 Very good

Deydi Y, 1-night trip

8/10 Very good

Monica, 5-night trip