There was hidden costs through yourselves which we only found out about when we arrived at the hotel. This was an extra £25 for pet costs and car parking which wasn’t made clear at all when we booked otherwise we would have no doubt gone elsewhere to stay. We were not happy regarding this and wouldn’t stay here again due to this reason.
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 3 日
Good motorway stop
Good motel off the M5. Not much interesting to do or healthy to eat nearby. A real motorway one-nighter. Decor a vit tired bit clean and comfortable.
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 27 日
Kerry
Kerry (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 20 日
Andrej
Andrej (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
M LDixon
M LDixon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
Andrew James
Andrew James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Patrick
Patrick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 3 日
Not as good as it used to be
£20 for the dog is extortion especially as the room carpet was well stained. The extra money must go to profit rather than cleaning. Never before have i been charged for car parking at a motorway services hotel until now. Another profiteering example
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
Lovely staff
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Walter
Walter (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Stefan
Stefan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Perfect
Lovely for a quick overnight stay
Laura
Laura (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Great stay
Really friendly and helpful staff. Room a little tired but clean and tidy. Will be back if in the area.
Simon
Simon (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 13 日
Its the little things that make a stay
We stayed at the same hotel on two different nights as it was half way to our destination. On the first night there was no bed made up for our daughter, wall light not working and no towels in the room. So much so the front desk agent even laughed at how badly the housekeeping had got our room. We made the agent at the time aware of our issues. We returned three days later to stay in the same room with again no towels and wall lights not working, the single bed for our daughter was made up on this occasion. When customers make you aware of the issues you would expect them to be resolved especially checking how many guests are staying in the room and making simple things like towels available and customers not having to chase for them. Its these little things, especially with children, that can make or break a stay
Neil
Neil (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 12 日
Tired and dated
The rooms and the hotel generally was quite dated and tired. The lock on our door was broken. The reception staff were lovely and gave us great information about our onward journey that saved us lots of time.
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 4 日
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 4 日
Issue with toilet flushing continuously gushing water and lost sleep with continuous noise. Shower lever was very awkward to operate.
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 1 日
Graham
Graham (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 28 日
Pablo
Pablo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Andrew James
Andrew James (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 26 日
Homeward bound
starting on my homeward journey after my trip so arrived in plenty time to have a good rest before the longest part of he journey on the following day