The hotel, the room, the view; everything was just amazing! The staff was very helpful and accommodating. It was a great weekend!
Susan
Susan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月23日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月22日
Hotels.com is a scam
WE DIDN'T STAY THERE! We canceled the trip weeks ago but are being billed for it anyway.
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月10日
Work in progress
Room was nice, didn’t like no parking except in garage. $36.00Lots of construction in hotel. No restaurant or bar
patricia
patricia (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月3日
Construction was a drag
Hotel was under construction and that wasn't clear from the website. No restaurant, and a makeshift lobby. construction noise first thing in the morning
Julie
Julie (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月2日
Should’ve closed during renovations
We were very disappointed to discover upon arrival that the hotel was being renovated and the hotel bar, restaurant and pool were all closed. Additionally, parking was not included. We feel we should have been notified that these amenities would not be available to us because we would have booked a room elsewhere. We were also awakened very early in the morning by someone hammering nails and a dog barking in the room next door. Either close during renovations or offer a deeply discounted price to make up for it. The hotel lobby was reduced to a narrow hallway and we had to wait in line to get on the one elevator that was open. The staff were very nice, but the hotel itself was disappointing.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月13日
Worse than you can imagine
Major construction ongoing.
No pool. No restaurant. No breakfast. Unlikely to change for at least 10-12 weeks based on the current condition of the hotel.
Cost is exorbitant for the condition. Worse than a Motel 6.
Location is great but it will be hard to come back from this.
We were in a "renovated" room. Outlets on both sides of the bed didn't work. Toilet didn't flush correctly. Shower was configured incorrectly so difficult to change temperature. Light bulbs left in night stand drawer. Blue painters tape left on artwork with location of position in the room.
Ice machine on our floor which was "finished" was inoperable.
Both front desk employees were so casually dressed as to appear homeless.
Recommendation to ownership,
1. fire everyone and start over.
2. Hire a team to go through every room on every floor and create a lunch list. There are electrical, plumbing and finish issues that need addressing.
MARI
MARI (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月11日
My girlfriend and i were unaware of the extensive renovations going on at this hotel. Renovations included the pool hot tub and restaurant all being closed. This information needs to be posted more clearly at the beginning not five pages down in the description.
David
David (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月9日
Bait and Switch - Tricked by the Price
We reserved the room with high expectations. NO WHERE on the site did it mention major renovations! No health club available. No pool available. “New” toilet leaked all over bathroom floor. No Ice Machine available. Even as a Hilton Member, major disappointment in experience. Front desk was 100% unresponsive. Not worth the $$.
David
David (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月9日
Well, since I tried to cancel my reservation. I contacted you guys. You said you were going to help me with it. I had Covid. I had insurance on my room. Didn't do any good. Seems like the insurance is a scam. Very disappointed that I just wasted money. On a trip that I couldn't take.
Michael
Michael (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月21日
Jonah
Jonah (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月20日
Major unknown construction
Awful experience had to leave in less than 24 hours due to extensive construction going on without any communication before booking. Couldn't breathe, sleep or stay inside the hotel for any length of time. Had to cut our vacation short due to inability to breathe.
leah
leah (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月19日
The hotel was under construction, a remodel and the pool and spa and breakfast were not available. Hotel.com should have made me aware of this issue. Had I known I would not have booked the a stay at this hotel
john
john (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月14日
Scott
Scott (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月13日
Know about the construction
The hotel is in the middle of renovations so the common spaces (bar, dining area, sitting areas, etc.) are not available.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月13日
Cyrina
Cyrina (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月9日
needs work
under construction. restaurant cold and only cold food. had to change rooms as tv didn't work. dusty due to construction. maintenance man knocked on door. no identification that he was an employee.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月8日
Didnt know it was under construction
We picked this place due to the bar and location. Upon entering the whole place was being remodeled, no bar, only one elevator that took forever to use due to construction equipment and other guests. Stairs were only an option going down an they led to the street and could not be reentered. Price seemed the same if not a lil more than the surrounding hotels which seemed a little unfair considering the construction, etc...
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Great location. Comfortable. A little noisy with compressor for HVAC going all night
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Keir
Keir (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月2日
Disappointing stay
We were never informed upon check in that the hotel was undergoing a complete renovation. The pool and fitness center were closed. The restaurant tables, glassware and dishes were covered in drywall dust. Only 2 or 3 of the 5 floors were open to guests and the hallway leading to the rooms had an unpleasant odor. The fire alarms went off during our second morning, and while we were trying to leave via the stairwell the emergency exits were not accessible due to the construction. For these reasons we decided to check out early and will not stay there again!
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
The room had trash under the beds and the amount of black mold in the shower was so disgusting we decided not to use it.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月26日
Do Not Stay Here
The hotel is under major renovation. Do not stay here.