We liked the gym and pool, and the cast iron restaurant was good, the location was great, and the staff were helpful.
A couple of things that stopped us giving a higher rating - there was a sticky stain on the sheets when we arrived (which they came and changed) and a blue sticky substance on one of the towels. We also ordered room service from the bar menu and the food was disappointing and did not match the description (like regular fries rather than sweet potato fries).
Matthew
Matthew (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
Great but really for golfers not romance
This is a lovely hotel but clearly orientated towards serving the golf club. We had hoped for a more settled and refined (romantic) weekend and I don’t think this was right for that. The room was comfortable and the bed very much so. Slightly misleading that it was advertised as (and paid for) having a courtyard view; it didn’t due to the nature of the obscured glass and if the door was open then there was a loss of privacy. The courtyard was also the vehicular route to check in so was sometimes busy.
The staff were all lovely and cheerful. In a check-in survey I commented that it was unusual to not have a fridge and member of housekeeping then brought one over so they acted on feedback.
One person on reception when we arrived and she was doing really well at managing quite a queue, well done.
The breakfast was excellent.
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 29 日
Good customer service, very overpriced drinks and food for quality provided
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Sophie
Sophie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
Over priced stay!
There was no air conditioning within the room which was not good in hot weather, there was a desktop fan but this didn’t help much at all. The room was spacious and the bed very comfy, but the bathroom smelt of the drains and the shower pressure was poor
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Top class
Top class hotel . Enjoyed our stay from start to finish.
Only downdide was water pressure in shower , could have been better .
Ian
Ian (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Ajit
Ajit (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Simon
Simon (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 11 日
Nice staff but poor room and restaurant.
Lovely helpful staff throughout the hotel. The room was a disappointment though - our Superior Lakeside View With Balcony was next to a smelly and noisy sewage plant, didn't have a balcony and we had to squint through trees to see the lake. In the restaurant, food took an age to come (many other guests weren't happy) and was 'Little Chef quality'. Unlikely to return.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Tom
Tom (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 8 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Jake
Jake (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Amazing place! Stayed 2 nights as we were going to a concert nearby. Perfect place to stay if going to an event at Caldicot Castle. Great vibe. Good bar and good staff. Happy days!
Victoria
Victoria (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
What a Fantastic Hotel
Great Hotel we stsyed here as we were attending a concert at Caldicot Castle. Staff were very friendly and rhe accommodation was very nice. The breakfast was so tasty with such a large selection. Will definitely be back.
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Beautiful buildings and setting when you first arrive driving through the golf course. I had previously asked for an early check in as we were attending a wedding off site, however they did not manage that for us, so we stored our bags and checked in on our return from the wedding.
Breakfast was very good on a very nice restaurant
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Bharath
Bharath (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Stewart
Stewart (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 15 日
Poor food
Food in the bar was very poor would 100% not recommend eating here and very over priced. Breakfast was better so maybe an off day
alexander
alexander (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Some parts of the hotel and lovely, some are in need to modernising. Overall good stay
Matthew
Matthew (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 5 日
disappointing
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Would recommend and stay again
Exceptional location, well presented and brilliant extra facilities like spa and pool. Food was excellent, room very good quality too. Staff polite and friendly, only minor point is there is not separate area for hotel guests to park so parking peak times when a lot of members using the golf course is difficult