Good property excellent staff. Very courteous and polite
Kal
Kal (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月30日
Alex
Alex (3 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年7月29日
The stay was great, all the staff are awesome , they are very helpful and very responsive . Will consider to stay again in the future .
Basker
Basker (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月29日
Sridhar
Sridhar (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月29日
Deepa
Deepa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月21日
Ashwinee
Ashwinee (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月20日
Kandiah
Kandiah (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月19日
Suhas
Suhas (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月8日
Unhygienic and stinky smell corridors. Food kept outside other rooms for hours. Receptionists Malvika was unprofessional and not skilled.
Aradhya
Aradhya (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月8日
Corridor outside the room had stinking smell and unhygienic. Never going to book this hotel again in Chennai.
Aradhya
Aradhya (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月6日
Firstly, the amenities were shockingly unhygienic Even the common areas such as the lobby and hallways, were poorly maintained with visible dust and grime.
The dinner at the hotel's restaurant was utterly wasteful. The food quality was subpar with dishes that were either overcooked or lacked flavor entirely. The presentation was unappealing and the buffet spread looked unappetizing and stale.
Moreover, the staff exhibited a disappointing attitude throughout my stay. From the front desk to the restaurant servers there was a pervasive sense of indifference and rudeness. My requests for assistance were met with reluctance and even outright hostility at times. This kind of service is unacceptable for any hotel, let alone one with a five-star rating.
The lack of hygiene, poor food quality and unprofessional staff attitudes made for an unpleasant visit. I would not recommend this hotel to anyone seeking a truly five-star experience.
Vijeesh
Vijeesh (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月13日
KAMALJOT
KAMALJOT (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月6日
Byang gwan
Byang gwan (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月22日
Amazing staff, bathroom could be cleaner
The staff was wonderful, kind and always eager to help.
The elevators smelled strongly of food the entire stay. The fourth floor smelled musty as soon as you exited the elevator. The room was nice and organized well but the bathroom shower was moldy.
I hate leaving anything negative since the staff was above and beyond amazing, but the condition of the shower was disgusting and the moldy smell was off-putting. I'd have forgiven the elevator smell if the other two hadn't be an issue.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年4月17日
Bathroom doors are noisy when we try to close it
Visagan
Visagan (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月11日
Amazing
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年2月13日
The property was ok
The rooms were not maintained well
We had issues with the tolilet not flushing
The shower not draining
The a/c did not work well. The power kept going out I. One of our rooms the power kept going out and we had a hard time changing rooms
They were constantly asking us how the service was and it was getting difficult to have a conversation with family when having breakfast
Shanthi
Shanthi (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年1月21日
KAPIL
KAPIL (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年1月14日
Great hotel poor transportation service.
Driver meeting us at the airport at 05:30 was 20 minutes late. No explanation or recompense. Then luggage was not delivered to room for over an hour until we went to reception to collect it ourselves. We just wanted to go to sleep. At the end of our stay we needed a taxi for a 4 minute drive. They wanted to charge 1200 plus tax. We took an Uber for 150. Housekeeping also took 2 days and repeated requests to provide an extra toilet roll. You may well expect a spare in a hotel of this standard!
david
david (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月14日
Everything was excellent! The staff service was great. Especially Jyoti, Sumit, Sanjoti etc. Guest services was exceptional in every way!