Very small room, and had a terrible experience at check out, we asked for late check out and charged 20pounds for one hour extension, we spent 4 nights there already, there’s no service, not welcoming at all
Kai Chun
Kai Chun (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 4 月 20 日
Kwok Fai
Kwok Fai (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023 年 10 月 3 日
Bathroom Floor Easy to Get Wet
There was no shower curtain that the bathroom floor was always getting wet. Besides, the room size is small that you cannot open ONE suitcase easily.
HO LUN
HO LUN (12 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 8 月 22 日
Chia-ling
Chia-ling (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 7 月 10 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2023 年 5 月 17 日
房间很小,不方便。
Yue
Yue (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2022 年 12 月 25 日
Chik Lok
Chik Lok (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2022 年 12 月 20 日
PO YU
PO YU (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 5 日
Buena estancia en Londres
El hotel está muy bien ubicado tienen 2 metros a menos de 5 minutos. Y kensington park casi enfrente.
Solo tener cuidado en este momento hay una construcción detrás del hotel, por lo cual en las habitaciones como la mía 622 se escucha mucho ruido a las 7:30 am.
Se los comenté y trataron de cambiarme la última noche a otra hab, pero no quise para no hacer maletas de nuevo. Me ofrecieron el desayuno en cortesía.
Volvería a ir, solo que a otro tipo de habitación una más grande porque no hay espacio para moverse.
Rubby
Rubby (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 3 日
The overall experience was fine. But the room had so many flat brown flying bugs. The hotel didn’t do anything about it except trying to change the room on the last day of our one-week stay. I will say the highlight was the breakfast. The staff for that was very nice. The front desk staff could use some work though.
Tiffani
Tiffani (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Sandra
Sandra (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 26 日
Andrew
Andrew (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Good Stay
Staff helpful and kind and Receptionist in the morning very lovely. Great location and history. Would recommend.
Carol
Carol (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 16 日
An okay stay.
The staff were very friendly and we were given a room upgrade on arrival. However other than the reception and dining area the rest of the hotel felt very dated and in need of a refit and TLC. Our room was at the back of the hotel with the fan units out side our window (and a worker) and so we couldn't open it, luckily we had aircon in the room.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 14 日
Janice
Janice (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
London weekend 2025.
Hotellet er godt beliggende tæt på Hydepark - på en stille sidevej og næsten ingen bilstøj - fantastisk god services fra personalet i både receptionen og morgenmads-restauranten. ( Det var en meget god oplevelse med smil og høj services fra hotelles personale.)
Værelserne er typiske små efter engelsk standart - over all kan hotellet virke lidt slidt pga. sine mange år - det giver dog også den hyggelige engelske charme som en MG veteranbil :-)
Poul
Poul (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 6 日
Great hotel to access London locations
Great location with 2 different tube stations within a couple of minutes walk away.
Friendly hotel and staff and good value for London
John
John (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 4 日
Roscella
Roscella (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 4 日
Christopher
Christopher (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Christian
Christian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 3 日
Dilshad
Dilshad (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 1 日
Great location and staff, tired rooms
We arrived to a very warm welcome, beautiful building reception and main rooms. Reception stored our luggage so we could go out for the day. Returned to check in and we were a little disappointed with our room but it was only a night. If a longer stay we would have asked for a change. Room was small and needed updating. No curtain on the dirty window so light shined through all night. Tiny shower room, water went everywhere after showering. A real shame as staff were wonderful, breakfast great. Special mention to Carmen, what a lovely lady. Great location though,could be something special if rooms were improved.
Theresa
Theresa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 27 日
Short London trip
Beautiful building still well maintained. Perfect location next to Hyde park and 5 mins. walk to the tube network. Efficient professional, polite staff, excellent restaurant service and tasty food. I shall definitely use this hotel again when in London. Thank you.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 25 日
Location, Location, Location
Stayed at the Grand ages ago and it looks like not much has changed since our last visit. It's an older hotel with lots of charm and a fantastic lounge and great room on the main floor, but in need of renovation. Rooms are what one would expect for a modestly priced Central London location: small with little to no space and just basic conveniences. Staff were friendly, service was prompt and rooms were cleaned regularly. Biggest advantage the hotel has is its Bayswater location (a block away from two Tube stops with access to three different lines) and lots of local food options. I