Perched by the ocean, Vila Galé Santa Cruz offers a tranquil retreat. Savor Italian cuisine at one of the two on-site restaurants, unwind with a hot stone massage at the spa, or enjoy cycling and fitness classes. With an indoor pool, outdoor pool and free in-room WiFi.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Free breakfast
Bar
Parking available
24/7 front desk
Spa
Gym
Main amenities
Daily housekeeping
Near the beach
2 restaurants and 2 bars/lounges
Full-service spa
Indoor pool and outdoor pool
Free children's club
Fitness center
Sauna
Steam room
Self parking
Hot tub
Pool bar
Feel at home
Babysitting (surcharge)
Children's club (free)
Playground on site
Private bathroom
Garden
Terrace
The current price is $163
$163
includes taxes & fees
$153 per night
Feb 12 - Feb 13
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Twin Room, Sea View
Twin Room, Sea View
Highlights
Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
248 sq ft
Sea view
Sleeps 2
2 Twin Beds
View all photos for Twin Room, Sea View (Single Use)
Twin Room, Sea View (Single Use)
Highlights
Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
248 sq ft
Ocean view
Sleeps 1
2 Twin Beds
View all photos for Twin Room
Twin Room
Highlights
Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
248 sq ft
City view
Sleeps 2
2 Twin Beds
View all photos for Twin Room (Single Use)
Twin Room (Single Use)
Highlights
Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
248 sq ft
City view
Sleeps 1
2 Twin Beds
View all photos for Twin Room (with Extra Bed, 2 Adults + 1 Child)
Twin Room (with Extra Bed, 2 Adults + 1 Child)
Highlights
Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
248 sq ft
City view
Sleeps 3
2 Twin Beds
View all photos for Premium Double or Twin Room, Sea View
Premium Double or Twin Room, Sea View
Highlights
Furnished balcony
Air conditioning
Free minibar items
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
248 sq ft
Sea view
Sleeps 2
2 Twin Beds OR 1 Double Bed
View all photos for Twin Room, Sea View (with Extra Bed, 2 Adults + 1 Child)
Doce Satisfação - Padaria e Pastelaria, Unipessoal - 2 min walk
About this property
Vila Galé Santa Cruz
Vila Galé Santa Cruz features a free kids' club and puts you within a 15-minute drive of Madeira Botanical Garden. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages or body treatments. Other highlights at this eco-certified hotel include 2 bars/lounges, an indoor pool, and an outdoor pool.
All inclusive
All-inclusive room rates at Vila Galé Santa Cruz are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
262 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 10.00 per day)
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
2 restaurants
2 bars/lounges
Poolside bar
Room service (limited hours)
Traveling with children
Free children's club
Playground
Babysitting (surcharge)
What to do
Fitness classes
Shopping
Pool table
Beach nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Scuba diving nearby
Working away
Business center
Meeting rooms
Conference space (9580 square feet)
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Bicycle rentals
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness center
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible lounge
Room amenities
Be entertained
DVD player
LCD television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
Dining
Versatil - Onsite restaurant.
Inevitavel - This restaurant specializes in Italian cuisine.
Soul and Blues - Onsite bar.
Euforia - Onsite bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Children & extra beds
Babysitting is available for an extra charge
Parking
Self parking costs EUR 10.00 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 1012
Also known as
Santa Cruz Vila Gale
Vila Gale Hotel Santa Cruz
Vila Galé Hotel Santa Cruz
Vila Gale Madeira
Vila Galé Santa Cruz
Vila Gale Santa Cruz Hotel Santa Cruz
Vila Gale Santa Cruz Madeira
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Santa Cruz
Vila Galé Santa Cruz Hotel Santa Cruz
Frequently asked questions
Does Vila Galé Santa Cruz offer free cancellation for a full refund?
Yes, Vila Galé Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vila Galé Santa Cruz?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Vila Galé Santa Cruz?
Sorry, pets aren't allowed.
Is parking offered on site at Vila Galé Santa Cruz?
Yes. Self parking costs EUR 10.00 per day.
What are the check-in and check-out times at Vila Galé Santa Cruz?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Vila Galé Santa Cruz?
No, this hotel doesn't have a casino, but Madeira Casino (18-min drive) is nearby.
What is there to do at Vila Galé Santa Cruz and nearby?
Have fun with activities like hiking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Vila Galé Santa Cruz also has 2 bars, an outdoor pool, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Vila Galé Santa Cruz?
Yes, there are 2 onsite restaurants, featuring Italian cuisine.
Does Vila Galé Santa Cruz have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Vila Galé Santa Cruz like?
Vila Galé Santa Cruz is located a short 2-minute walk from Palmeiras Beach.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 29, 2024
Noreen
Noreen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2024
Natalie
Natalie, 6-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 12, 2024
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport.
Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
Hasan
Hasan, 1-night romance trip
Verified Orbitz guest review
8/10 Very Good
Nov 8, 2024
Staff at the front desk very helpful, lady who checked us in gave us information about the hotel and services. Very friendly and helpful staff.
Hasan
Hasan, 1-night family trip
Verified Orbitz guest review
8/10 Very Good
Nov 4, 2024
David
David, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 29, 2024
Property was clean, easy to find, within walking distance to the airport.
It is VERY loud when trying to sleep due to flights overhead.
We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159.
Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
cassandra
cassandra, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2024
Airport Perfect!
This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient.
Susan M
Susan M, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Superb hotel for short 3 night staybefore going to our timeshare in Funchal. Service fantastic rooms very clean. Overall 5 star
Andrew
Andrew, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
Great pool area, great food, very relaxing atmosphere
Natalie
Natalie, 5-night family trip
Verified Expedia guest review
2/10 Poor
Jun 24, 2024
Poor service no AC no hot water
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Feb 24, 2024
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Clare
Clare, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 23, 2024
Very quiet and convenient
Abhay
Abhay, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 2, 2024
NEIL
NEIL, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2023
Fraser
Fraser, 4-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 5, 2023
Maria
Maria, 4-night trip
Verified Expedia guest review
6/10 Good
Nov 1, 2023
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
ALBERTO
ALBERTO, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2023
Meirav
Meirav, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 21, 2023
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 19, 2023
Ribert
Ribert, 2-night trip
Verified Hotels.com guest review
6/10 Good
Apr 30, 2023
Comfortable, but boring
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 25, 2023
Pleasant stay
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants.
The hotel staff are very friendly and helpful.
Alan
Alan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 17, 2023
The creek that runs near the building was not clean! It smells at times .
Has nothing to do with the property
I. Want to thank you . I hope to be back soon! I enjoyed
Thank you agian .
Manuel Aveiro
Manuel Aveiro, 20-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 20, 2023
Clean hotel with ocean view, 5 min from the airport
Leonid
Leonid, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
Jan 29, 2023
Felisberto
Felisberto, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2022
Beautiful property near the airport. We had a 5 am departure so we had to leave at 3 am. I recommend this property. Some staff at the front desk was not too friendly.