When I was taking shower, suddenly all light was off and I took the shower in a darkness. When I enquire whether there was any problem for the electricity in the hotel, the staff said that it was normal and the electricity was stable. The staff eventually arranged another bedroom to us. However, the bedroom was found very dirty with insect inside. The hair dryer was terribly dusty with hair. I and my husband wanted to have dinner at the restaurant but there was no staff for us to make an order. It was an extremely bad experience for us. We will never return to this hotel again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年3月22日
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月21日
Marie
Marie (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月21日
Jean-Michel
Jean-Michel (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月20日
Olivier
Olivier (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月17日
noisy room and pool has gone
Haven't stayed here since before covid as have been flying from T5. First thing we saw was a primitive Grab and Go. It's sold on an honesty system with a card machine in the room. Pricing was expensive and rounded up - £2, £3 or £5.
Rooms were as we remembered except the mini bar has been abandoned as have hot chocolate/cocoa and biscuits.
We were in 371 (I think) right on the corner by the corridor. We heard people walking by most of the night and early morning. Will remember next time to request a room away from the walkway.
We went to the Hilton as Sofitel was unbelieveably expensive and Hilton was much cheaper but also because it has a pool. Should say HAD. They have built conference space where the pool was.
We ate in the bar. Excellent service but food was very carb-heavy. Starbucks also went with covid.
We walked into T4 even though flying from T5 and its quite poor in terms of shops and facilities compared to T5 and the walkway is long and cold.
Duncan
Duncan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月14日
Good service, old hotel
The service and personell where friendly and helpfull. However, the air conditioning didnt work at all. The room was warm throughout the night and it smelled like fumes were coming out of the vents. The hotel is definitely showing it´s age.
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月11日
Excellent hotel and great staff. If you are flying out of terminal 4 at Heathrow Airport this is the best choice.
DCG
DCG (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月11日
Great hotel
Great airport hotel to stay in if you have an early flight. Highly recommended and will use again.
Graham
Graham (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月10日
I really enjoyed my stay at Hilton, Heathrow Terminal 4. My room was spacious and comfortable. Bed was perfect for an early night before an early flight.
I ate in the bar, prompt and friendly service, food and wine of good quality.
Jane
Jane (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月10日
michelle
michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月9日
Marcia
Marcia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月7日
Will Stay Here Again
First time at this Hilton location and we will definitely stay here again when flying out of London Heathrow. Modern, clean, comfortable and the food at Oxbo was excellent.
Laurie
Laurie (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月2日
damien
damien (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月1日
Sharon
Sharon (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月28日
Too hot
Heating was terrible - room was way too hot and thermometer was set in a way couldn’t cool room down. Terrible night sleep because of heat
Kitty
Kitty (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
Great hotel close to the airport
Moira
Moira (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
Airport hotel that has everything!
Great hotel near airport. Restaurant, bar, gym, pool, and saunas that make your stay very relaxing. No hotel shuttle but plenty of transportation available. Uber or taxi to Hayes and Harrington Station to go into town.