Does Melia Zanzibar offer free cancellation for a full refund?

Yes, Melia Zanzibar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Melia Zanzibar?

Yes, there are 3 outdoor pools.

Are pets allowed at Melia Zanzibar?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Melia Zanzibar?

Yes, there's free self parking.

Is airport shuttle service offered by Melia Zanzibar?

Yes, an airport shuttle is available. The charge is USD 78 per person one-way.

What are the check-in and check-out times at Melia Zanzibar?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Melia Zanzibar and nearby?

Have fun with onsite activities like kayaking, rowing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Melia Zanzibar also has a sauna and a fitness center, as well as beach cabanas and a garden.

Are there restaurants at or near Melia Zanzibar?

Yes, there are 7 onsite restaurants, featuring alfresco dining and garden views.

What's the area around Melia Zanzibar like?

Melia Zanzibar is located a short 8-minute walk from Kiwengwa Beach.

Melia Zanzibar, Kiwengwa: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 16, 2025

Had the most wonderful time at Melia Zanzibar, full of the kindest people who made our trip spectacular. The food menu at the beach club is great, as the jetty restaurant. Breakfast is delicious too!

Sarah, 6-night trip

8/10 Very good

Jul 5, 2025

Nice hootel with a amazing sight over thebsea

Nice Hotel with a wonderfull sight, but the thebbeachbwas not what i expected from sansibar.

Edgar, 2-night trip

6/10 Good

Jul 11, 2025

The hotel was nice although the food quality did not meet a 5 star standard. The food at the buffet and pool bar were very low quality and I was indeed surprised by the small variety of options. The rooms were nice and spacious.

Ahmad, 2-night trip

10/10 Exceptional

Nov 2, 2024

Everything about this hotel was so great !!!!

Judeline, 4-night trip

10/10 Exceptional

Dec 20, 2024

The resort is very beautiful and staff are really friendly . Favourite chill area was the Gabi beach where we had a good view of the blue waters of the indian ocean ,good music and food.

Omar, 4-night trip

10/10 Exceptional

Nov 18, 2022

Beautiful place with a very friendly staff

Jason, 5-night trip

10/10 Exceptional

Sep 18, 2023

Great hotel with excellent service, good food and nice athmosphere. Can highly recommend.

3-night trip

8/10 Very good

May 27, 2024

Good resort except for mosquitoes Had to see Zanzibar, so great. for ocean views.

Jeanne, 8-night trip

10/10 Exceptional

Feb 17, 2024

This property is amazing. The basic room is fantastic, spacious and comfortable. I will definitely recommend this place to family and friends.

Gloria, 6-night trip

10/10 Exceptional

Jun 16, 2023

Beautiful Ocean Views

Robert, 3-night trip

8/10 Very good

Oct 22, 2024

Beautiful hotel

The property is beautiful and spacious. Unfortunately, our shower never heated properly despite multiple requests to the front desk. Maintenance came several times to address the water heater, but it wasn’t fully resolved until our last day, which was the fourth day of our stay.

John, 3-night trip

10/10 Exceptional

Jul 23, 2022

We had a wonderful time. Property has gorgeous views of the ocean and beautiful gardens. Staff always read to help with a smile on their face. Highly recommended.

Bona, 4-night trip

10/10 Exceptional

Mar 2, 2023

We had our honeymoon at Meliá Zanzibar and had the best time. What we thought that really made the hotel exceptional was the service, staff, amenities (pools, beach), food and the grounds were all fantastic. We were made to feel very much at home. The staff were all friendly, attentive, and welcoming. They really made our stay very special. We have nothing but fantastic memories of Melia Zanzibar.

Anthony, 7-night trip

10/10 Exceptional

May 20, 2025

A superb stay. Book now you will not regret it.

This was an exceptional stay. The accomodations at The Level were beautiful and clean and beyond what I expected. Every detail was considered e.g. The toiletries were top notch and the room had everything you could need including beach blankets beach bags, umbrellas, steamer for your clothes.The list is endless. The pool areas ( there where several) were comfortable relaxing and clean and there were several activities, games and excursons. The Spa is amazing and the gym had everything one needs. The staff were friendly and the service impeccable from reception, restuarant service, housekeeping and the guys driving the shuttles within the resort. The grounds were beautiful and quiet with accress to a large expanse of the coastline. The only thing that needs improving is the food. For the cost and the level of excellence in other aspects of the resort, the food offerings need to be improved in terms of range of options and flavour. I also koted that there were some kids in the adults only section. They were well behaved and did not bother me but others may not appreciate it. Neither of these, would stop me from going back in a heartbeat. one of my best vacations ever.

Lorraine, 5-night trip

8/10 Very good

Sep 19, 2023

Big property Breakfast was boring

Dinor, 7-night trip

10/10 Exceptional

Mar 1, 2023

Beautiful property! We really enjoyed our stay. We were in a bungalow that was at the complete opposite end of the beach which at first seemed like it would be too far away but actually didn’t end up being a problem. Super easy to get around the resort by golf carts and the staff was all so friendly and helpful.

cassandra Elaine, 5-night trip

8/10 Very good

Jul 9, 2023

Excellent stay. Staff was wonderful. The food was excellent. The property was clean. My husband and I stayed 10 days. We upgraded to the Level it was a good deal. Better food options, beach access, it was well worth it. BTW to enter Zanzabar you must have a Visa if you are from the USA . Overall the stay was wonderful.

8/10 Very good

Mar 1, 2025

Lovely cosy retreat private hotel

Melia was a beautiful hotel with a very cosy room. The room was modern designed, private and was very comfortable. It offered the perfect solo retreat for me. A few observations, the level had signs that said adults only yet saw alot of children playing around the pool and breakfast there. 2ndly i think the front desk lady has to educate guests about the advantages of the level properly and not only the map of the premises. I felt like i missed out on a few priviledges the level offered that i wasnt informed about. 3rdly i feel the level guests should have access to the beach cabanas on a first come first serve basis. After paying almost 800 pounds for one night stay i thought it was abit weird to still be charged to use the beach cabana bed for only 30min when i wanted to one morning. The pier food was just o, i had higher expectations The overall hotel premises is nice and cosy and i would stay here again.

CHRISTINE, 2-night trip

2/10 Poor

Jun 20, 2024

Staff is beyond terrible and untrained. Needs massive improvements across the board or not worth the cheapest or most expensive room.

Tumaini, 2-night trip

8/10 Very good

Feb 23, 2024

some of the staff service is a bit slow, need to be improved

jianhong, 2-night trip

10/10 Exceptional

Apr 12, 2023

Beautiful property, excellent food, staff was friendly, room was in great shape with excellent amenities (had one villa and one regular hotel room), pools very good (we were in "Level" area), food service, internet good (not great, but most video streaming worked sufficiently), only drawback was no on-site water sports: beware of the guys on the beach as they were not very reliable on jet skiing and others. Referral for Kibwana Divers (office 20 minutes away) was excellent.

Michael, 5-night trip

6/10 Good

Nov 28, 2023

This property markets false advertisement, this establishment is not an all inclusive, everything has an extra charge which they don’t tell you until you have already checked in. They need to do a better job of spraying for mosquitos and other insects. The beds were hard as rocks. Be prepared for an abundance of flies everywhere including in the restaurants whether indoors or out.

Caridad, 3-night trip

8/10 Very good

Dec 2, 2023

Be aware that there are tiers to the "all inclusive", and you pay extra for anything outside of your tier. Food options are not that great at all restaurants, especially buffet. Customer service is great around hotel, albeit some servers seeming overworked and over it. Rooms are nice layout but the mattress was extremely hard/stiff, bathroom had repairs that are noticably bad work (paint different color from rest of wall over a patched area, corners with discolored caulking) - which are strange for 5 star hotels. Nothing really in surrounding area, but property is large and has a lot of walking areas.

Jodi, 2-night trip

8/10 Very good

Feb 11, 2023

I had a pleasant stay at the Melia but I expected a little bit better of a 5 star resort. There were definitely pros and cons PROS: The grounds and the resort are really well maintained and very beautiful. The beach is really spectacular and so is the bar there. The live music during the dinner was really nice and the staff was overall really friendly. CONS: There wasn't a lot offered in the sense of activities. The water is very shallow so you can't really swim there, no water activities, didn't see any excursions. There didn't appeared to be a dedicated non-smoking policy so I ended up multiple times next to smokers in the restaurant and the pool. The buffet in the morning is rather small and not so many choices but everything I ate was really good. The rooms are nice but shades were old and didn't close, no hangers in the bathroom and it just seemed to be missing the touches to make it 5*. You have to be ready to walk a bit from A to B and to the beautiful beach e.g. take a shuttle which runs about every 15-20mins.

Daniela, 5-night trip

10/10 Exceptional

Mar 6, 2023

Magical Melia! We just returned from a wonderful 10 day trip to Melia Zanzibar. This is a gorgeous property. We booked a garden room (#1106) which was perfect: room was beautiful, renovated, view of palm trees and flowers from our bed, quiet, sunny, private and just steps away from the cliff path- we could hear the wind and waves at night. The walk to the main pool took only a few minutes and the pathy were strewn with flowers. The staff went out of their way to help and was friendly without being over bearing- What charming people. We loved the food- especially Dinner and lunch at the Jetty, we loved the lobster party at the beach, Spices had wonderful breakfast and dinner buffets (with fantastic live music at night), and Aqua gave me a birthday night to remember (complete with a table decorated with flowers, singing, a cake). Ali from guest experience had our room specially decorated for my birthday- many thanks! The tours organized from Melia were stunning: the safario to Selous, snorkeling and swimming with dolphins at Mnembo Island, the tour pr the spice farm and Stone town, the reef walk- we loved it all. Especially swimming in the waves in the afternoon and walking doen beautiful Kiwengwa beach- this trip has given us memories for a lifetime! Hakuna Metata- Asante Sana Melia! We will be back!

Kristen Laura, 9-night trip

Melia Zanzibar

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