My stay at this hotel was frustrating from the start. The lobby and even my room had a strong smell of marijuana, which was extremely unpleasant — especially considering this is supposed to be a non-smoking property. It made the environment feel unclean and poorly maintained.
To make matters worse, when I checked out, I was told that part of my deposit was being withheld due to a light stain on the bed sheets — something that could have easily been cleaned with standard laundry. No clear policy was ever shown or explained to me regarding such charges, and I was treated with little courtesy when I asked for clarification.
The front desk staff showed poor communication skills and no willingness to resolve the issue professionally. I left feeling mistreated and disappointed.
This hotel seriously lacks in cleanliness, communication, and guest respect. I do not recommend it, especially to families or travelers looking for a safe, smoke-free, and respectful environment.