I was expecting to have a forest view, not a parking lot view. They prompted me to upgrade so many times that I was annoyed. The floors are wood in the room and so they should really provide slippers as it gets so dirty in winter from wearing your boots into the room, we had to use a towel as a mat. The hot tub is small and shallow, so luckily it wasn’t busy when we went. The building is very old and although it’s had work done and doesn’t feel old, it’s not sound proof. We could hear the people above us so well we could almost make out their conversations and hear every foot step. I think I would’ve been happier on the top floor.
Other than that the location is lovely, I loved being out of the bustle of Banff. The staff very friendly. They didn’t provide enough coffee or creamer in the room for us but the cart was in the hallway in the morning and was easy to get what we needed. We stayed two nights and even with everything mentioned I’d go back.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Ahead of the curve
We can only hope that other hotels follow suit with the great attention to the sustainability of beautiful places like these - from healthy and sustainably dining options, compost, minimal unnecessary packing, and more. This is my go to for Banff, and any time I stay anywhere else I’m disappointed.
Nyssa
Nyssa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Beautiful mountain view and view of Banff.
Excellent staff; restaurant and bar. Enjoyed the hot top. Great quiet hotel for adult couples. Easy access to Banff. Nice not to have to compete for parking spots like in Banff. Our second stay (actually my 3rd was 65 years ago. Iconic. We will be back!
Randall
Randall (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月13日
Taylor
Taylor (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Evan
Evan (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
great view and staff
beautiful view from room and amazing staff who made our stay special
Chloe
Chloe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Luxury & location for a larger group
Friendly staff, great location, shuttle service to downtown Banff was excellent. Room and common areas were clean and well-maintained, easy access to major routes and beautiful room. We had a family of 8 in the 3 bedroom unit and it was large enough to be exceptionally comfortable with a view that eliminated anyone wondering what might even be on TV
Holly
Holly (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Patrick
Patrick (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Bhupinder
Bhupinder (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Parneet
Parneet (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月16日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月12日
When we booked the room, it said that it had Hot Tub, parking and other aminities..
But to our surprise, we were charged on top of the booking a charge of 15 $ a day for the use of hot-tub, parking and others...
We had one breakfest at the Bistro of the Hotel... very expensive...
Sophie
Sophie (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
We were only here for one night so can't give much of a review from experiencing the hotel as a whole, but the room was lovely and clean. Amenities in the room are excellent and the bed was very comfortable. We would definitely stay here again
Michele
Michele (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月30日
Nice location, but a little loud
Great location and nice room overlooking the town and mountains.
The room however was loud all night long. Could hear the neighbours and the floors below pretty clearly.