Does Hotel JAL City Nagano offer free cancellation for a full refund?

Yes, Hotel JAL City Nagano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel JAL City Nagano?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel JAL City Nagano?

Yes. Self parking costs JPY 1000 per night.

What are the check-in and check-out times at Hotel JAL City Nagano?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 10:00 AM.

What is there to do at Hotel JAL City Nagano and nearby?

Have fun during the warmer months with activities nearby such as hiking.

Are there restaurants at or near Hotel JAL City Nagano?

Yes, there's an onsite restaurant, スカイレストラン白馬.

What's the area around Hotel JAL City Nagano like?

Hotel JAL City Nagano is in Minaminagano, a short 7-minute walk from Nagano Station and 17 minutes' walk from Zenko-ji Temple.

Hotel JAL City Nagano, Nagano: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 14, 2025

Highly recommend this property, in a good neighborhood and only little over 10 minute walk from Nagoya station. Nice size room and we truly got a king bed by western standards. The breakfast was outstanding. Hotel has a laundry facility, we had no issues getting a W/D. Some hotels are just too crazy busy. Overall the staff was very friendly and professional. Worth spending a little extra and excellent value

Ray, 4-night trip

6/10 Good

Oct 6, 2025

japan 2025

poor club lounge service, terrible hard bed, surly staff

Pauline, 3-night trip

10/10 Exceptional

May 18, 2025

Excellent hotel. Breakfast was superb as was the view from the sixteenth floor.

Stephan, 3-night trip

10/10 Exceptional

Jun 12, 2025

Large rooms, clean building, helpful staff. Location is convenient for getting to popular attractions like the snow monkey park and tokagushi.

Iouri, 2-night trip

10/10 Exceptional

Feb 21, 2025

Friendly staff, clean room and good location.

riwut, 3-night trip

10/10 Exceptional

May 27, 2025

Location was great. I love breakfast buffet. It was all delicious

Atsuko, 1-night trip

8/10 Very good

Jun 27, 2025

We had a great stay. Check in was easy, the rooms are clean and the staff was great. The location is close to a lot, less than 10 minutes to the train station. Only downside is the age of the bldg, internet and phones were not working.

Michael, 3-night trip

8/10 Very good

Jun 2, 2025

Triple room was spacious for a family, and bath/toilet being seperate was helpful.

Benjamin, 2-night trip

10/10 Exceptional

Jan 17, 2025

Very nice hotel

Brian, 2-night trip

10/10 Exceptional

Oct 15, 2024

Nice place to stay

Very nice hotel, convenient and very comfortable

1-night trip

10/10 Exceptional

Jun 17, 2025

Nice hotel. Less than 10 mins walk from the station. Breakfast was awesome and so is the view. Spacious room. Clean. Staff is nice.

Sandy, 1-night trip

10/10 Exceptional

Nov 13, 2024

Short stay and convenient.

Yutaka, 1-night trip

8/10 Very good

Jan 20, 2025

Nice Hotel, close to the station. Very walkable area.

Kelly, 1-night trip

10/10 Exceptional

May 10, 2025

Amazing breakfast. Don’t miss out on this experience

Amanda, 3-night trip

10/10 Exceptional

Feb 21, 2025

Convenient, clean. Great breakfast buffet

Raymond, 6-night trip

10/10 Exceptional

Apr 18, 2025

Nagano JAL is great

Very comfortable. Very convenient and decent space

Ritchie, 3-night trip

10/10 Exceptional

Mar 9, 2025

Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city.

John, 2-night trip

10/10 Exceptional

May 14, 2025

The staff were very friendly and accommodating. Especially the cleaning staff who always made sure our fridge was adequately stocked with complimentary refreshments. Clean towels and slippers were always waiting for us in our rooms.

lily, 3-night trip

10/10 Exceptional

Apr 21, 2025

Easy access - 5 minute walk to the train station, 15-20 min walk to the Senso-ji temple. Clean and all toiletries you might want. Breakfast pretty good, with great views of the city

Kate, 2-night trip

10/10 Exceptional

Feb 21, 2025

Comfortable sizeable rooms

Super quick and efficient check in combined with good sized comfortable rooms. Buffet was plentiful and the station just a few minutes walk away. Very happy

Luke, 1-night trip

10/10 Exceptional

Jan 24, 2025

We were there for just one night but the hotel was clean, staff was great and area is great. No complaints

Alessandro, 1-night trip

10/10 Exceptional

Sep 12, 2024

Breakfast was good.

Bunji, 1-night trip

10/10 Exceptional

Feb 24, 2025

The restaurant is on the top floor with spectacular views. But the variety and quality of breakfast buffet was by far the best I have yet had! Seriously!

Todd, 1-night trip

10/10 Exceptional

Nov 4, 2024

Great hotel at Nagoya

The check-in was fast and easy. There is specific parking lot allocated for guests during the stay so you park at the same spot until you leave. Near eateries ans convenient stores. The room was big and clean. Good price and hotel for those visiting Nagoya.

2-night trip

8/10 Very good

May 19, 2025

The way from carpark to hotel lobby not properly maintained.

James, 1-night trip

Hotel JAL City Nagano

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