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Sunstar Hotel Grindelwald

4.0 star property
Family-friendly hotel in Grindelwald with 2 restaurants and spa

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Photo gallery for Sunstar Hotel Grindelwald

Terrace/patio
Aerial view
Reception
Lobby
2 restaurants, breakfast, dinner served; international cuisine
Surrounded by the mountains, Sunstar Hotel Grindelwald offers an upscale retreat with a free breakfast buffet and international cuisine at its two on-site restaurants. Unwind in the garden or indulge in a rejuvenating body treatment at Wellnessbereich spa. The hotel also features an indoor pool, playground, and cycling for active travelers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free train station pick-up
  • Ski rentals
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Self parking

For families (6)

  • Children stay free
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is HK$3,083
HK$3,291 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room (Wetterhorn)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Wetterhorn)

Highlights

Balcony
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room (Standard)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room (Standard)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Premium)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Premium)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Standard Nova)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Nova)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room (Wetterhorn)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room (Wetterhorn)

Highlights

Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Rainfall showerhead
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family room Eiger

Hypo-allergenic bedding, free minibar, in-room safe, desk

Family room Eiger

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for Double Room (Standard Eiger)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Eiger)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Studio Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Studio Suite

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

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  • Spa
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9.4 out of 10, Exceptional, 460 reviews
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About the area

Map
Dorfstrasse 168, Grindelwald, BE, 3818

What's nearby

  • First Cable Car - 2 min walk - 0.2 km
  • Gletscherschlucht - 8 min walk - 0.7 km
  • Sportzentrum Grindelwald - 9 min walk - 0.8 km
  • Grindelwald Grund Gondola - 5 min drive - 2.8 km
  • First Station - 26 min drive - 9.1 km

Getting around

  • Zurich Airport (ZRH) - 144 min drive
  • Grindelwald Station - 9 min walk
  • Zweiluetschinen Station - 14 min drive
  • Grindelwald Grund Station - 21 min walk
  • Free train station pickup

Restaurants

  • ‪Da Salvi - ‬1 min walk
  • ‪Kaufmann Hotel AG/Central Hotel Wolter - ‬9 min walk
  • ‪Eigerbean - ‬2 min walk
  • ‪Restaurant Golden India - ‬2 min walk
  • ‪Eiger Mountain & Soul Resort - ‬4 min walk

About this property

Sunstar Hotel Grindelwald

Located near a train station, Sunstar Hotel Grindelwald is a great choice for a stay in Grindelwald. You can visit the spa to be pampered with massages, body wraps or hydrotherapy, and Ambiance, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. An indoor pool, a bar/lounge and a health club are other features. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, German

At a glance

DONE

Hotel size

    • 219 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CHF 20 per night; includes in/out privileges)
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Off-site parking within 164 ft (CHF 15 per day)
DONE

Transfers

    • Free train station pickup on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Ski passes
  • Hiking/biking trails
  • Shopping
  • Bike tour information
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (5920 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike shop
  • Pool loungers
  • Ski equipment hire
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1971
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Health club
  • An indoor pool
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Free stocked minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wellnessbereich has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Ambiance – This restaurant specialises in international cuisine and serves breakfast and dinner.
Adlerstube – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night
  • Christmas Day (25 December) gala dinner per adult: CHF 82
  • Christmas Day (25 December) gala dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (31 December) gala dinner per adult: CHF 132
  • New Year's Eve (31 December) gala dinner per child: CHF 26 (from 6 to 11 years old)

Children & extra beds

  • Rollaway beds are available for CHF 75.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Parking

  • Self-parking costs CHF 20 per night with in/out privileges
  • Parking is available nearby and costs CHF 15 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sunstar Alpine Hotel Grindelwald
Sunstar Alpine Grindelwald
Sunstar Hotel Grindelwald
Sunstar Hotel
Sunstar Grindelwald
Grindelwald Sunstar Hotel
Grindelwald Hotel Sunstar
Sunstar Grindelwald
Sunstar Grindelwald
Sunstar Hotels Group
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

Does Sunstar Hotel Grindelwald offer free cancellation for a full refund?

Yes, Sunstar Hotel Grindelwald does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sunstar Hotel Grindelwald?

Yes, there's an indoor pool.

Are pets allowed at Sunstar Hotel Grindelwald?

Yes, dogs are welcome. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Sunstar Hotel Grindelwald?

Yes. Self-parking costs CHF 20 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Sunstar Hotel Grindelwald?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at Sunstar Hotel Grindelwald?

No, this hotel doesn't have a casino, but Interlaken Casino (24-min drive) is nearby.

What is there to do at Sunstar Hotel Grindelwald and nearby?

Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sunstar Hotel Grindelwald also has a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Sunstar Hotel Grindelwald?

Yes, there are 2 on-site restaurants, featuring international cuisine.

What's the area around Sunstar Hotel Grindelwald like?

Sunstar Hotel Grindelwald is a short 9-minute walk from Grindelwald Station and 11 minutes' walk from Grindelwald - Wengen Ski Area. Travellers give top marks for the hotel's prime location.

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Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay, Julia is super nice
Tianqi, 2-night trip

10/10 Exceptional

It was absolutely fabulous! Hotel was wonderful and staff amazing.
Patricia, 1-night trip

10/10 Exceptional

This location for the hotel was amazing and the staff/room was phenomenal as well. The free breakfast was also amazing!
Andrew, 2-night trip

10/10 Exceptional

Great hotel and great location - loved everything about it
alissa, 2-night trip

10/10 Exceptional

Very nice hotel close to everything
Really nice hotel with very good service. Fantastic view from the balcony. Very good breakfast and cozy bar to sit in front of the fireplace. Perfect location to lift to First - just across the street. Free bus ticket to the area and 10 min with the bus to Terminal to mountain/lift for Männlichen and Eiger. Like to stay at the hotel again.
Yvonne, 4-night trip

10/10 Exceptional

Very comfortable hotel. Nice design. Friendly staff. Just wish the sauna and steam room opened at 8am instead of 10am.
Kendrick, 1-night trip

10/10 Exceptional

The Sunstar Hotel was a wonderful retreat. Central location in Grindelwald, walkable to Glacier Canyon and train station. Friendly staff, great amenities.
Teri, 1-night trip

2/10 Poor

It sucks
Dirty and poor service
Leslie, 2-night trip

8/10 Very good

Great hotel! But forget about the pool being hot
Pros: Amazing location in front of the eiger mountain and close to ski stations, restaurants and markets, 10 minutes from the train station, the hotel provide a free shuttle to the train station Great views everywhere, at the bar, pool, restaurant Staff is super polite and always trying to help Cons: The pool is not hot, just warm/cool, feels cold No jacuzi or hot water pool There is no room service for food and dinner at the hotel costs 65 chf per person The shower is big but weak Lots of children playing in the breakfast area because of the pancake machine, no adults only sector Free drinks at the minibar, but only 0% alc beer, frustrating Great hotel, so sad the pool wasnt warm
Juliane C C, 4-night trip

10/10 Exceptional

Amazing wine on arrival!
Jenna, 2-night trip

8/10 Very good

Great stay thanks
We had a fantastic stay at the Sunstar Hotel: stunning views spacious room well located - close to "First" lift, bus stop by the hotel and ski rental shop next door super friendly/helpful staff great buffet breakfast amazing spa The only negatives: the ski/boot room is woefully small for the size of hotel/number of guests. Not only could you hardly move in there at busy times, but sometimes it was difficult to find a place to put your skis/boots. The biggest ski hotel I've ever stayed in, yet the smallest boot room - scratch head. The bar was very nice with an open fire every night. However on some nights the bar service was incredibly slow - like 25 mins to order a drink. I know some nights were busy and some quiet, but when busy would it be possible to find another member of staff to serve?
Bruce, 5-night trip

10/10 Exceptional

This is a four star property and is a very large hotel with restaurants in the hotel and right outside the door. Beautiful fireplace lobby and bar area as well as a patio outside with fire pit and view of the mountains.
Azzedine T., 1-night trip

10/10 Exceptional

Beautiful hotel and friendly staff that helped me with my needs and ideas for the day.
Benjamin, 4-night trip

8/10 Very good

Great views of the Eiger!
Raymond, 4-night trip

10/10 Exceptional

This hotel is really good, give a 5 star
James, 1-night trip

10/10 Exceptional

The Sunstar Hotel Grindelwald is a wonderful place to stay. The Front Desk Staff, the Hotel Driver's all were pleasant and helpful. The hotel is a 2 minute walk to the First Cliff Walk which was quite convenient.
Deidra, 2-night trip

8/10 Very good

Property was clean and stag was very attentive.
Tony, 3-night trip

10/10 Exceptional

Loved the view from my room and also staff was excellent
Mahipal, 2-night trip

10/10 Exceptional

Great location, very nice staff, wonderful hotel overall, price a bit high, but well worth it
Mark, 3-night trip

10/10 Exceptional

grindlewald switzerland and the view from the sunstar hotel is paradise,the hotel is located central to all activities,shops and restaurants
kenneth, 12-night trip

10/10 Exceptional

The staff were friendly and helpful. The room was lovely and the view from our balcony was spectacular.
Ingrid, 1-night trip

10/10 Exceptional

It is a very nice hotel. The staff are very friendly and the location is excellent!
Julie, 2-night trip

10/10 Exceptional

Beautiful hotel in a stunning setting . Rooms are a good size, with mini bar, lovely bathroom and magnificent views. Welcome drink available and staff very friendly and helpful.
Elaine, 2-night trip

10/10 Exceptional

Excellent
Naveen Kumar, 3-night trip

10/10 Exceptional

Fantastic staff, very helpful. The front desk agent who checked me in was very informative and welcoming. After I checked out, they also helped me find an outdoor activity. I forgot the two guys who were very helpful as well.
Shervin, 1-night trip